SHRM CERTIFICATION EXAM REVIEW
What kind of culture includes intangibles like beliefs, attitudes, and values? - Answers -
Implicit
What should be considered prior to terminating a long-term employee who has been
previously successful? - Answers - Transfer
What is the primary reason to develop workforce diversity programs? - Answers -
Increase productivity
What are the five compensable factors? - Answers - SEWRS (supervision, effort,
working conditions, responsibility, skills)
What financial benefit does an employer reap in providing incentive pay rather than an
increase in base pay? - Answers - Does not add to the salary burden
What are work stoppages that are neither sanctioned nor stimulated by a union? -
Answers - Wildcat
What concept holds that an organization operates within a complex environment
affected by and affecting different interests? - Answers - Stakeholder theory
What principle provides that employees should be treated fairly, given clear
expectations, and provided an opportunity to defend themselves for a dischargeable
offense? - Answers - Due process
The evaluation level of learning marks changes in what? - Answers - Knowledge
What time period(s)' needs are addressed in an organizational needs assessment? -
Answers - Present and future
What strategy primarily emphasizes the organization's needs when considering an
employee's career path? - Answers - Career management
What budgeting method categorizes according to enterprise activities as opposed to
standard departments? - Answers - Activity-based
What is the role of HR when conducting an investigatory interview? - Answers - Risk
manager for the organization
What branding proposition answers the question why a talented person would want to
work here? - Answers - EVP (Employee Value Proposition)
, What should be HR's relationship with the corporate attorney? - Answers - Proactive
and reactive
This good type of conflict means team members argue about how work should be done
and how to best measure success. - Answers - Task
A change in who reports to who in an organization is an example of this kind of OD
strategy. - Answers - Structural
What is the best way to increase confidence in stakeholders regarding business
continuity and disaster recovery? - Answers - Training (drilling)
Why would you want to perform benefits needs assessment? - Answers - It is key to
attracting and retaining talent
What key determination must be made prior to outsourcing a function? - Answers - If it
is a core competency.
What is the capacity to recognize, interpret, and behaviorally adapt to different global
mindsets and customs? - Answers - Cultural Intelligence
What might you do prior to initiating a major, sweeping, controversial change initiative? -
Answers - Pilot program or focus group
When considering a RIF (reduction in force), what offer might be made? - Answers - To
volunteer
These provide leader with high-level, real-time metrics often configurable to make
correlations with strategic goals clear. - Answers - Dashboards
What is revealed when leaders see a danger but decide not to address it? - Answers -
Risk Tolerance
What leadership theory suggests that group performance depends on the situation
favorableness which in turn is based on leader-member relations, task structure, and
position power? - Answers - Contingency (Fiedler)
What must be shown to upper management in order to make a good business case? -
Answers - Impact on strategic goals
What is the best argument in favor of any efforts to increase employee retention? -
Answers - Turnover and talent shortages affect performance
What kind of global industrial relationship allows labor relationship to be managed
entirely by the local subsidiary? - Answers - Hands off
What kind of culture includes intangibles like beliefs, attitudes, and values? - Answers -
Implicit
What should be considered prior to terminating a long-term employee who has been
previously successful? - Answers - Transfer
What is the primary reason to develop workforce diversity programs? - Answers -
Increase productivity
What are the five compensable factors? - Answers - SEWRS (supervision, effort,
working conditions, responsibility, skills)
What financial benefit does an employer reap in providing incentive pay rather than an
increase in base pay? - Answers - Does not add to the salary burden
What are work stoppages that are neither sanctioned nor stimulated by a union? -
Answers - Wildcat
What concept holds that an organization operates within a complex environment
affected by and affecting different interests? - Answers - Stakeholder theory
What principle provides that employees should be treated fairly, given clear
expectations, and provided an opportunity to defend themselves for a dischargeable
offense? - Answers - Due process
The evaluation level of learning marks changes in what? - Answers - Knowledge
What time period(s)' needs are addressed in an organizational needs assessment? -
Answers - Present and future
What strategy primarily emphasizes the organization's needs when considering an
employee's career path? - Answers - Career management
What budgeting method categorizes according to enterprise activities as opposed to
standard departments? - Answers - Activity-based
What is the role of HR when conducting an investigatory interview? - Answers - Risk
manager for the organization
What branding proposition answers the question why a talented person would want to
work here? - Answers - EVP (Employee Value Proposition)
, What should be HR's relationship with the corporate attorney? - Answers - Proactive
and reactive
This good type of conflict means team members argue about how work should be done
and how to best measure success. - Answers - Task
A change in who reports to who in an organization is an example of this kind of OD
strategy. - Answers - Structural
What is the best way to increase confidence in stakeholders regarding business
continuity and disaster recovery? - Answers - Training (drilling)
Why would you want to perform benefits needs assessment? - Answers - It is key to
attracting and retaining talent
What key determination must be made prior to outsourcing a function? - Answers - If it
is a core competency.
What is the capacity to recognize, interpret, and behaviorally adapt to different global
mindsets and customs? - Answers - Cultural Intelligence
What might you do prior to initiating a major, sweeping, controversial change initiative? -
Answers - Pilot program or focus group
When considering a RIF (reduction in force), what offer might be made? - Answers - To
volunteer
These provide leader with high-level, real-time metrics often configurable to make
correlations with strategic goals clear. - Answers - Dashboards
What is revealed when leaders see a danger but decide not to address it? - Answers -
Risk Tolerance
What leadership theory suggests that group performance depends on the situation
favorableness which in turn is based on leader-member relations, task structure, and
position power? - Answers - Contingency (Fiedler)
What must be shown to upper management in order to make a good business case? -
Answers - Impact on strategic goals
What is the best argument in favor of any efforts to increase employee retention? -
Answers - Turnover and talent shortages affect performance
What kind of global industrial relationship allows labor relationship to be managed
entirely by the local subsidiary? - Answers - Hands off
