,TableOfContents
ib ib
Chapter 1: Introduction to Group Communication
ib ib ib ib ib 1
Chapter 2: Group Development
ib ib ib 35
Chapter 3: Participation in Groups
ib ib ib ib 69
Chapter 4: Diversity in Groups
ib ib ib ib 106
Chapter 5: Leadership in Groups
ib ib ib ib 144
Chapter 6: Verbal and Nonverbal Communication in Groups
ib ib gd ib ib ib ib 178
Chapter 7: Listening and Responding in Groups
ib ib ib ib ib ib 214
Chapter 8: Conflict and Cohesion in Groups
ib ib ib ib ib ib 244
Chapter 9: Decision Making and Problem Solving in Groups
ib ib ib ib ib ib ib ib 279
Chapter 10: Critical Thinking andArgumentation in Groups
ib ib ib ib ib ib ib 318
Chapter 11: Group Meetings
ib ib ib 356
Chapter 12: Group Presentations
ib ib ib 378
Chapter1
IntroductiontoGroupCommunication ib ib
Key: Answer, Page, Type, Learning Objective, Level T
ib ib ib ib ib ib ib
ype
A=Applied
ii
Copyright © 2025, 2017, 2013 by Pearson Education, Inc. All rights reserved.
ib ib ib ib ib ib ib ib ib ib ib
,C=Conceptual ib
F=Factual Lev ib ib
el
(1)=Easy; (2)=Moderate; (3)=Difficult 1
ib ib ib
% Easy
ib
83 % Moderate
ib ib
16% Difficult LO=Learni
ib ib ib
ng Objective SG=Used in
ib ib ib ib
Study Guide p=page TB_
ib ib ib ib
Engleberg_Chapter 1 ib
Multiple Choice Single Select ib ib ib
1) According to a study commissioned by the Association of American Colleges and Unive rs
ib ib ib ib ib ib ib ib ib ib ib ib ib
ities (AAC&U) that asked 496 employers to rank the essential learning outcomes neede d by
ib ib ib ib ib ib ib ib ib ib ib ib ib ib i
college graduates entering the workforce, which outcome ranked highest?
b ib ib ib ib ib ib ib ib
a) ability to work in teams ib ib ib ib
b) critical thinking ib
c) digital literacy ib
d) ability to analyze and interpret data ib ib ib ib ib
e) the application of knowledge to real-world settings
ib ib ib ib ib ib
Answer: a ib
Learning Objective 1.1: Describe the pervasiveness and importance of group work. Top ic
ib ib ib ib ib ib ib ib ib ib ib ib ib
1.1: The Importance of Groups
ib ib ib ib
Difficulty Level: Easy ib ib
Skill Level: Understand the Concepts
ib ib ib ib
2) The state in which the effective collaboration of group members produces better results than
ib ib ib ib ib ib ib ib ib ib ib ib ib
iii
Copyright © 2025, 2017, 2013 by Pearson Education, Inc. All rights reserved.
ib ib ib ib ib ib ib ib ib ib ib
, what would be expected, given the sum of skills and abilities of individual members working al
ib ib ib ib ib ib ib ib ib ib ib ib ib gd ib
one, is known as
ib ib . ib ib
a) interaction
b) common goals ib
c) interdependence
d) synergy
e) working i
bAnswer: d ib
Learning Objective 1.2: Compare the advantages and disadvantages of working in groups.
ib ib ib ib ib ib ib ib ib gd ib
Topic 1.2.1: Advantages of Working in Groups Dif fi
ib ib ib ib gd ib ib ib
culty Level: Moderate
ib ib
Skill Level: Understand the Concepts
ib ib ib ib
3) Which of the following characteristics is a disadvantage of working in groups?
ib ib ib ib ib ib ib ib ib gd ib
f) Groups make better decisions when working on complex tasks.
ib ib ib ib ib ib ib ib
g) Working in groups enhances member learning. ib ib ib ib ib
h) Groups require significant time, energy, and resources.
ib ib ib ib ib ib
i) Groups are often more creative than members working alone.
ib ib ib ib ib ib ib ib
j) Members usually enjoy working with others in groups. A ib ib ib ib ib ib ib ib
nswer: c ib
Learning Objective 1.2: Compare the advantages and disadvantages of working in groups.
ib ib ib ib ib ib ib ib ib ib ib
Topic 1.2.2: Disadvantages of Working in Groups Di
ib ib ib ib ib ib ib
fficulty Level: Moderate ib ib
Skill Level: Understand the Concepts
ib ib ib ib
4) Which of the following situations best represents group communication as defined in the tex
ib ib ib ib ib ib ib ib ib ib ib ib ib
t?
k) people talking in an elevator ib ib ib ib
l) people discussing the weather at an airportib ib ib ib ib ib
m) fans cheering at a baseball game
ib ib ib ib ib
n) jury members deliberating a court case
ib ib ib ib gd
o) a congregation listening to a sermon
ib ib ib ib ib ib
Answer: d ib
Learning Objective 1.3: Explain the importance of the five key elements in the definition of
ib ib ib ib ib ib ib ib ib ib ib ib ib ib
group communication.
ib
iv
Copyright © 2025, 2017, 2013 by Pearson Education, Inc. All rights reserved.
ib ib ib ib ib ib ib ib ib ib ib
ib ib
Chapter 1: Introduction to Group Communication
ib ib ib ib ib 1
Chapter 2: Group Development
ib ib ib 35
Chapter 3: Participation in Groups
ib ib ib ib 69
Chapter 4: Diversity in Groups
ib ib ib ib 106
Chapter 5: Leadership in Groups
ib ib ib ib 144
Chapter 6: Verbal and Nonverbal Communication in Groups
ib ib gd ib ib ib ib 178
Chapter 7: Listening and Responding in Groups
ib ib ib ib ib ib 214
Chapter 8: Conflict and Cohesion in Groups
ib ib ib ib ib ib 244
Chapter 9: Decision Making and Problem Solving in Groups
ib ib ib ib ib ib ib ib 279
Chapter 10: Critical Thinking andArgumentation in Groups
ib ib ib ib ib ib ib 318
Chapter 11: Group Meetings
ib ib ib 356
Chapter 12: Group Presentations
ib ib ib 378
Chapter1
IntroductiontoGroupCommunication ib ib
Key: Answer, Page, Type, Learning Objective, Level T
ib ib ib ib ib ib ib
ype
A=Applied
ii
Copyright © 2025, 2017, 2013 by Pearson Education, Inc. All rights reserved.
ib ib ib ib ib ib ib ib ib ib ib
,C=Conceptual ib
F=Factual Lev ib ib
el
(1)=Easy; (2)=Moderate; (3)=Difficult 1
ib ib ib
% Easy
ib
83 % Moderate
ib ib
16% Difficult LO=Learni
ib ib ib
ng Objective SG=Used in
ib ib ib ib
Study Guide p=page TB_
ib ib ib ib
Engleberg_Chapter 1 ib
Multiple Choice Single Select ib ib ib
1) According to a study commissioned by the Association of American Colleges and Unive rs
ib ib ib ib ib ib ib ib ib ib ib ib ib
ities (AAC&U) that asked 496 employers to rank the essential learning outcomes neede d by
ib ib ib ib ib ib ib ib ib ib ib ib ib ib i
college graduates entering the workforce, which outcome ranked highest?
b ib ib ib ib ib ib ib ib
a) ability to work in teams ib ib ib ib
b) critical thinking ib
c) digital literacy ib
d) ability to analyze and interpret data ib ib ib ib ib
e) the application of knowledge to real-world settings
ib ib ib ib ib ib
Answer: a ib
Learning Objective 1.1: Describe the pervasiveness and importance of group work. Top ic
ib ib ib ib ib ib ib ib ib ib ib ib ib
1.1: The Importance of Groups
ib ib ib ib
Difficulty Level: Easy ib ib
Skill Level: Understand the Concepts
ib ib ib ib
2) The state in which the effective collaboration of group members produces better results than
ib ib ib ib ib ib ib ib ib ib ib ib ib
iii
Copyright © 2025, 2017, 2013 by Pearson Education, Inc. All rights reserved.
ib ib ib ib ib ib ib ib ib ib ib
, what would be expected, given the sum of skills and abilities of individual members working al
ib ib ib ib ib ib ib ib ib ib ib ib ib gd ib
one, is known as
ib ib . ib ib
a) interaction
b) common goals ib
c) interdependence
d) synergy
e) working i
bAnswer: d ib
Learning Objective 1.2: Compare the advantages and disadvantages of working in groups.
ib ib ib ib ib ib ib ib ib gd ib
Topic 1.2.1: Advantages of Working in Groups Dif fi
ib ib ib ib gd ib ib ib
culty Level: Moderate
ib ib
Skill Level: Understand the Concepts
ib ib ib ib
3) Which of the following characteristics is a disadvantage of working in groups?
ib ib ib ib ib ib ib ib ib gd ib
f) Groups make better decisions when working on complex tasks.
ib ib ib ib ib ib ib ib
g) Working in groups enhances member learning. ib ib ib ib ib
h) Groups require significant time, energy, and resources.
ib ib ib ib ib ib
i) Groups are often more creative than members working alone.
ib ib ib ib ib ib ib ib
j) Members usually enjoy working with others in groups. A ib ib ib ib ib ib ib ib
nswer: c ib
Learning Objective 1.2: Compare the advantages and disadvantages of working in groups.
ib ib ib ib ib ib ib ib ib ib ib
Topic 1.2.2: Disadvantages of Working in Groups Di
ib ib ib ib ib ib ib
fficulty Level: Moderate ib ib
Skill Level: Understand the Concepts
ib ib ib ib
4) Which of the following situations best represents group communication as defined in the tex
ib ib ib ib ib ib ib ib ib ib ib ib ib
t?
k) people talking in an elevator ib ib ib ib
l) people discussing the weather at an airportib ib ib ib ib ib
m) fans cheering at a baseball game
ib ib ib ib ib
n) jury members deliberating a court case
ib ib ib ib gd
o) a congregation listening to a sermon
ib ib ib ib ib ib
Answer: d ib
Learning Objective 1.3: Explain the importance of the five key elements in the definition of
ib ib ib ib ib ib ib ib ib ib ib ib ib ib
group communication.
ib
iv
Copyright © 2025, 2017, 2013 by Pearson Education, Inc. All rights reserved.
ib ib ib ib ib ib ib ib ib ib ib
