Operations management creating value along the supply chain 9th edition

TESTBANK c




Operations Management Creating Value
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Along the Supply Chain, 11th Edition (Russell)
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Verified Chapters 1 - 17, Complete
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Operations Management Creating Value Along the Supply Chain
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,TABLE OF CONTENTS C C




1 Introduction to Operations and Supply Chain Management
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2 Quality Management
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3 Statistical Process Control
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S3 Operational Decision-Making Tools: Acceptance Sampling
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4 Product Design
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5 Service Design
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6 Processes and Technology
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7 Capacity and Facilities Design
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S7 Operational Decision-Making Tools: Facility Location Models
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8 Human Resources
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S8 Operational Decision-Making Tools: Work Measurement
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9 Project Management
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10 Supply Chain Management Strategy and Design
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11 Global Supply Chain Procurement and Distribution
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S11 Operational Decision-Making Tools: Transportation and Transshipment Models
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12 Forecasting
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13 Inventory Management
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S13 Operational Decision-Making Tools: Simulation
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14 Sales and Operations Planning
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S14 Operational Decision-Making Tools: Linear Programming
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15 Resource Planning Systems
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16 Lean Production Systems
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17 Scheduling
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Operations Management Creating Value Along the Supply Chain
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,Operations Management Creating Value Along the Supply Chain 11th EditionRoberta S.
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Russell, Bernard W. Taylor c c c c




Concept Check Questions for Learning Objectives c c c c c




Chapter 1 – Introduction to Operations and Supply Chain Management
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The Operations Function
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1. The operations function interacts with
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a. Marketing
b. Suppliers
c. Human resources c




d. Finance
e. All of the above c c c




Difficulty: Easyc




Answer: d
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2. Operations is often described as c c c c




a. the creative core of an organization c c c c c




b. a transformation process c c




c. the source of firm profitability c c c c




d. all of the above c c c




Difficulty: Easyc




Answer: b
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The Evolution of Operations and Supply Chain Management
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1. c helped to enable the Industrial Revolution. c c c c c




a. Linear programming c




b. Quality circles c




c. Interchangeable parts c




d. The Internet c




Difficulty: Easyc




Answer: c
c c




2. The Principles of Scientific Management were proposed by
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a. Adam Smith c




b. Henry Ford c




c. Frederick Taylor c




Operations Management Creating Value Along the Supply Chain c c c c c c c

, d. Elton Mayo c




Difficulty: Easy c




Answer: c
c c




3. Supply chain management emerged as
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a. companies started to outsource production c c c c




b. the number of suppliers for each company grew
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c. globalization expanded the reach of suppliers and customers c c c c c c c




d. all of the above c c c




Difficulty: Easy c




Answer: d
c c




4. The quality revolution was brought to us by
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a. Germany
b. Japan
c. China
d. Mexico
Difficulty: Easy c




Answer: b
c c




Globalization
1. Globalization has grown rapidly due to c c c c c




a. World trade agreements c c




b. The Internet c




c. Outsourcing
d. All of the above c c c




Difficulty: Easy c




Answer: d
c c




2. Which of the following countries has the highest hourly wage rate?
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a. Norway
b. U.S.
c. Germany
d. South Korea c




Difficulty: Moderate c




Answer: a
c c




3. Companies go global to c c c




a. take advantage of favorable costs c c c c




Operations Management Creating Value Along the Supply Chain
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