COM 312 TEST TWO CONCLUDING REVIEW
SHEET PRACTICE SOLUTION BUNDLED
FULLY VERIFIED ONE HUNDRED PERCENT
PASS GUARANTEED
⩥ BENEFITS OF GRATITUDE`.
Answer: - like forgiveness, gratitude associates with better
mental and physical health
- grateful people report happier relationships and overall life
satisfaction
⩥ CONNECTIONS TO INTIMACY AND CONFLICT.
Answer: Study of family caregivers and their siblings
- higher quality gratitude predicted less conflict about care
issues
- gratitude helped siblings to develop like mindedness in caring
for their parent
- more request gratitude linked to higher relationship satisfaction
and intimacy
⩥ APOLOGIZING WELL.
,Answer: MODULE #3, LECTURE #4
⩥ APOLOGY, FACE and EVOLUTION.
Answer: - apology may be a face management strategy
- apology may also be evolutionarily adaptive, contributing to
our survival
⩥ WHAT COUNTS AS APOLOGY?.
Answer: communication that includes:
- an offer of compensation
- an expression of empathy
- and/or an acknowledgement of violated norms
⩥ WHAT MAKES A GOOD APOLOGY?.
Answer: - it depends on the self-construal of the person
receiving the apology
- if you don't know the person well, offer an apology with all 3
components of an apology
⩥ INEFFECTIVE APOLOGIES.
, Answer:
⩥ MODUULE 4, LECTURE 1.
Answer: PROBLEMATIC CONFLICT INTERACTIONS:
HURTFUL MESSAGES
⩥ What are hurtful messages?.
Answer: - words that elicit psychological pain
- a type of relational transgression
- perceived as intentional
1. face to face
2. email
⩥ Most common.
Answer: 1. Evaluation (negative evaluation of you or your
relationship)
2. Accusations (accusing the person of something)
SHEET PRACTICE SOLUTION BUNDLED
FULLY VERIFIED ONE HUNDRED PERCENT
PASS GUARANTEED
⩥ BENEFITS OF GRATITUDE`.
Answer: - like forgiveness, gratitude associates with better
mental and physical health
- grateful people report happier relationships and overall life
satisfaction
⩥ CONNECTIONS TO INTIMACY AND CONFLICT.
Answer: Study of family caregivers and their siblings
- higher quality gratitude predicted less conflict about care
issues
- gratitude helped siblings to develop like mindedness in caring
for their parent
- more request gratitude linked to higher relationship satisfaction
and intimacy
⩥ APOLOGIZING WELL.
,Answer: MODULE #3, LECTURE #4
⩥ APOLOGY, FACE and EVOLUTION.
Answer: - apology may be a face management strategy
- apology may also be evolutionarily adaptive, contributing to
our survival
⩥ WHAT COUNTS AS APOLOGY?.
Answer: communication that includes:
- an offer of compensation
- an expression of empathy
- and/or an acknowledgement of violated norms
⩥ WHAT MAKES A GOOD APOLOGY?.
Answer: - it depends on the self-construal of the person
receiving the apology
- if you don't know the person well, offer an apology with all 3
components of an apology
⩥ INEFFECTIVE APOLOGIES.
, Answer:
⩥ MODUULE 4, LECTURE 1.
Answer: PROBLEMATIC CONFLICT INTERACTIONS:
HURTFUL MESSAGES
⩥ What are hurtful messages?.
Answer: - words that elicit psychological pain
- a type of relational transgression
- perceived as intentional
1. face to face
2. email
⩥ Most common.
Answer: 1. Evaluation (negative evaluation of you or your
relationship)
2. Accusations (accusing the person of something)
