HFT 2254 EXAM 1 STUDY GUIDE
lodging industry - Answers - all hotels and other businesses that provide overnight
accommodations for guests
hotel - Answers - an establishment that provides sleeping rooms as well as various
services to the traveling public
hotelier - Answers - the owner/manager of one or more hotels
market - Answers - the potential customers for a business's products and services
tourist - Answers - a person who travels for pleasure
value - Answers - the price paid to rent a room relative to the quality of the room and
services received
full-service hotel - Answers - a lodging facility that offer complete food and beverage
services
room service - Answers - the delivery of food and beverages to a hotel's guest's
sleeping room
limited-service hotel - Answers - a lodging facility that offers no, or very restricted, food
and beverage services (also known as select-service hotel)
bed and breakfast inns - Answers - very small properties owned or managed by persons
living on-site
camps/park lodges - Answers - sleeping facilities in national, state, or other parks and
recreational areas that accommodate visitors to these areas
extended-stay hotels - Answers - a moderately priced, limited-serivce hotel marketing to
guests desiring accommodation for extended time periods
convention hotel - Answers - a lodging property with extensive and flexible meeting and
exhibition spaces that markets to associations, corporations, and other groups bringing
people together for meetings
conference center - Answers - a specialized hospitality operation specifically designed
for and dedicated to the needs of small and medium-sized meetings of 20 to 100 people
, resort - Answers - a full-service hotel with additional attractions that make it a primary
destination for travelers
timeshare - Answers - a lodging property that sells its rooms to guests for use during a
specific time period each year (also called vacation ownership property)
private clubs - Answers - membership organizations not open to the public that exist for
people enjoying common interests
cruise ship - Answers - a passenger vessel designed to provide leisure experiences for
people on vacation at sea
casino - Answers - a business operation that offers table and card games along with slot
operations and other games of skill or chance that are marketed to customers seeking
gaming activities and entertainment
average daily rate (ADR) - Answers - the average selling price of all guests rooms in a
hotel, city, or country for a specific period of time
occupancy rate - Answers - the ratio of guest rooms sold to the number of guest rooms
available for sale in a given time period and expressed as a percentage
RevPAR - Answers - the average revenue generated by each guest room available
during a specific time period
GOPPAR - Answers - the amount of profit made from room sales divided by the number
of rooms available to sell
gross operation profit - Answers - the amount of revenue generated in a defined time
period minus its management controllable expenses for that same period
hospitality industry - Answers - organizations that provide lodging accommodations and
food services for people when they are away from home
amenities - Answers - hotel products and services designed to attract guests
hotel shuttle - Answers - a vehicle used by a hotel to transport guests to and from such
destinations as airports, restaurants, and shopping
hub - Answers - typically, a big-city airport within a short driving distance of a very large
population center
charter - Answers - a form of transportation rented exclusively for a specific group of
travelers
lodging industry - Answers - all hotels and other businesses that provide overnight
accommodations for guests
hotel - Answers - an establishment that provides sleeping rooms as well as various
services to the traveling public
hotelier - Answers - the owner/manager of one or more hotels
market - Answers - the potential customers for a business's products and services
tourist - Answers - a person who travels for pleasure
value - Answers - the price paid to rent a room relative to the quality of the room and
services received
full-service hotel - Answers - a lodging facility that offer complete food and beverage
services
room service - Answers - the delivery of food and beverages to a hotel's guest's
sleeping room
limited-service hotel - Answers - a lodging facility that offers no, or very restricted, food
and beverage services (also known as select-service hotel)
bed and breakfast inns - Answers - very small properties owned or managed by persons
living on-site
camps/park lodges - Answers - sleeping facilities in national, state, or other parks and
recreational areas that accommodate visitors to these areas
extended-stay hotels - Answers - a moderately priced, limited-serivce hotel marketing to
guests desiring accommodation for extended time periods
convention hotel - Answers - a lodging property with extensive and flexible meeting and
exhibition spaces that markets to associations, corporations, and other groups bringing
people together for meetings
conference center - Answers - a specialized hospitality operation specifically designed
for and dedicated to the needs of small and medium-sized meetings of 20 to 100 people
, resort - Answers - a full-service hotel with additional attractions that make it a primary
destination for travelers
timeshare - Answers - a lodging property that sells its rooms to guests for use during a
specific time period each year (also called vacation ownership property)
private clubs - Answers - membership organizations not open to the public that exist for
people enjoying common interests
cruise ship - Answers - a passenger vessel designed to provide leisure experiences for
people on vacation at sea
casino - Answers - a business operation that offers table and card games along with slot
operations and other games of skill or chance that are marketed to customers seeking
gaming activities and entertainment
average daily rate (ADR) - Answers - the average selling price of all guests rooms in a
hotel, city, or country for a specific period of time
occupancy rate - Answers - the ratio of guest rooms sold to the number of guest rooms
available for sale in a given time period and expressed as a percentage
RevPAR - Answers - the average revenue generated by each guest room available
during a specific time period
GOPPAR - Answers - the amount of profit made from room sales divided by the number
of rooms available to sell
gross operation profit - Answers - the amount of revenue generated in a defined time
period minus its management controllable expenses for that same period
hospitality industry - Answers - organizations that provide lodging accommodations and
food services for people when they are away from home
amenities - Answers - hotel products and services designed to attract guests
hotel shuttle - Answers - a vehicle used by a hotel to transport guests to and from such
destinations as airports, restaurants, and shopping
hub - Answers - typically, a big-city airport within a short driving distance of a very large
population center
charter - Answers - a form of transportation rented exclusively for a specific group of
travelers
