3cx Basic certification Exam Questions and Answers (Latest Update 2023)

An IP phone on network A (for example, 192.168.0.0/24) is started and made known for presence via
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multicast. Will 3CX display this device on the PHONES page of the 3CX Management Console if it is on
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Network B (for example, 192.168.1.0/24)? - CORRECT ANSWER✔✔NO
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The installer configures the operating system time zone according to what you selected during the Linux and
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Windows wizard. - CORRECT ANSWER✔✔T
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The 3CX Client can be installed on computers running Windows, MacOS, Android and iOS operating systems
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- CORRECT ANSWER✔✔T
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You must set up your own PUSH account to use the 3CX Client on Android. - CORRECT ANSWER✔✔NO
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A DIGITAL RECEPTIONIST can be configured to route calls based on caller voice input. - CORRECT ANSWER✔
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✔F



Digital Receptionists have the ability to smartly dial extensions through the CALL BY NAME functionality,
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where the first 3 letters of the last name must be entered on the phones keyboard - CORRECT ANSWER✔✔
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T



All Emergency Numbers must be configured in the 3CX Management Console - CORRECT ANSWER✔✔T
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A supported IP phone can be configured manually by completing each configuration on the web interface of
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the device, one by one. Is the device still covered by 3CX Support when problems occur with manual
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configuration? - CORRECT ANSWER✔✔NO
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When adding VoIP providers, you should ensure that firewall verification has run before configuration,
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without any reported errors - CORRECT ANSWER✔✔T
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, SIP ALG must be disabled on your firewall as it UNCONTROLLABLY alters the content within packets that are
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sent/received - CORRECT ANSWER✔✔T
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A single digital receptionist can handle multiple calls at the same time - CORRECT ANSWER✔✔T
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Using VoIP providers only requires that the forwarded/NAT ports on your firewall be SIP port (default 5060
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UDP/TCP) and audio ports (default 9000-10999 UDP). - CORRECT ANSWER✔✔T
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Can the 3CX control unit be installed, activated and operated without internet access? - CORRECT ANSWER
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✔✔NO



The default length of the Voicemail PIN is 3 digits - CORRECT ANSWER✔✔F
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Take a look at the edit comparison page (https://www.3cx.com/ordering/pricing/) and answer the
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following question: You want to test how two 3CX PBX installations can be joined. One license is a 3CX FREE
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EDITION and the other a 3CX ENTERPRISE EDITION. Can these editions be connected via a Bridge? - CORRECT
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ANSWER✔✔NO
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While the caller is connected to a Digital Receptionist he can dial an external number and connect directly to
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this number - CORRECT ANSWER✔✔F
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3CX can update the firmware of supported IP phones and LEGACY - CORRECT ANSWER✔✔F
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Can 3CX be installed on Linux Debian 7 using KVM as a Hypervisor platform? - CORRECT ANSWER✔✔NO
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The 3CX Web Client cannot remotely control 3CX Clients - CORRECT ANSWER✔✔F
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The Windows 3CX App can also be provisioned using the QR code. - CORRECT ANSWER✔✔T
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