1
DEVOTED HEALTH AGENT
CERTIFICATION EXAM QUESTIONS
WITH CORRECT SOLUTIONS
Mr. Malone wants to enroll in a Devoted Health Medicare Advantage plan during
the Medicare Annual Enrollment Period. He can do so by...
-He can enroll through all three of these methods.
-Call Devoted Health or approved telesales center and enroll over the phone.
-Meeting with a licensed and certified Devoted Sales Agent or Broker who
completes his enrollment electronically or by paper.
-Go online to Medicare.gov or Devoted.com and enroll online. - correct-answer -
He can enroll through all three of these methods.
How many days in advance must agents register informal or educational events
with Devoted Health?
-14 days
-30 days
-7 days
-3 days - correct-answer -7 days
, 2
Mr. Finn, an agent with Devoted Health, is giving a sales presentation and wants
to provide some food for his guests. What can Mr. Finn provide?
-Lunch at a restaurant but ordering off of a limited menu so as to keep the overall
cost of the meal below $10 per person.
-A buffet dinner as long as the cost is not above $15 per person.
-A sit down meal offered in a separate room, before or after the promotional
portion of the event.
-Light refreshments or snacks. - correct-answer -Light refreshments or snacks.
Luis lives in Phoenix and receives full subsidy low income subsidy (LIS). He is
reviewing Devoted's MAPD options with his agent, Wayne. Which statement is
most appropriate for Wayne to make regarding Luis' options?
-Because Luis receives the full low-income subsidy (LIS) from SSA or the Federal
government, he would not be subject to paying the premium on the Devoted
Health Select/Prime/Premium plans, and may suit his needs best.
-The Devoted HMO Select/Prime plan has a monthly premium; it will cost Luis
more than choosing other options.
-The Devoted Health's Select/Prime/Premium plans are plans that expedites the
shipping of prescription medications to Luis' house for the price of a higher
monthly premium.
-The Devoted HMO Select/Prime plan is only for full dual eligibles - people who
have both Medicare A&B and Medicaid, so Luis would only be eligible if he had
full Medicaid benefits. - correct-answer -Because Luis receives the full low-income
subsidy (LIS) from SSA or the Federal government, he would not be subject to
paying the premium on the Devoted Health Select/Prime/Premium plans, and
may suit his needs best.
DEVOTED HEALTH AGENT
CERTIFICATION EXAM QUESTIONS
WITH CORRECT SOLUTIONS
Mr. Malone wants to enroll in a Devoted Health Medicare Advantage plan during
the Medicare Annual Enrollment Period. He can do so by...
-He can enroll through all three of these methods.
-Call Devoted Health or approved telesales center and enroll over the phone.
-Meeting with a licensed and certified Devoted Sales Agent or Broker who
completes his enrollment electronically or by paper.
-Go online to Medicare.gov or Devoted.com and enroll online. - correct-answer -
He can enroll through all three of these methods.
How many days in advance must agents register informal or educational events
with Devoted Health?
-14 days
-30 days
-7 days
-3 days - correct-answer -7 days
, 2
Mr. Finn, an agent with Devoted Health, is giving a sales presentation and wants
to provide some food for his guests. What can Mr. Finn provide?
-Lunch at a restaurant but ordering off of a limited menu so as to keep the overall
cost of the meal below $10 per person.
-A buffet dinner as long as the cost is not above $15 per person.
-A sit down meal offered in a separate room, before or after the promotional
portion of the event.
-Light refreshments or snacks. - correct-answer -Light refreshments or snacks.
Luis lives in Phoenix and receives full subsidy low income subsidy (LIS). He is
reviewing Devoted's MAPD options with his agent, Wayne. Which statement is
most appropriate for Wayne to make regarding Luis' options?
-Because Luis receives the full low-income subsidy (LIS) from SSA or the Federal
government, he would not be subject to paying the premium on the Devoted
Health Select/Prime/Premium plans, and may suit his needs best.
-The Devoted HMO Select/Prime plan has a monthly premium; it will cost Luis
more than choosing other options.
-The Devoted Health's Select/Prime/Premium plans are plans that expedites the
shipping of prescription medications to Luis' house for the price of a higher
monthly premium.
-The Devoted HMO Select/Prime plan is only for full dual eligibles - people who
have both Medicare A&B and Medicaid, so Luis would only be eligible if he had
full Medicaid benefits. - correct-answer -Because Luis receives the full low-income
subsidy (LIS) from SSA or the Federal government, he would not be subject to
paying the premium on the Devoted Health Select/Prime/Premium plans, and
may suit his needs best.
