COPE Health Scholars Written Exam Questions
with Verified Answers |2026/2027 Update |
A+ Graded
What is a rescheduled shift? - Answer -A shift that has been rescheduled more than 48 hours
prior.
What is an excused missed shift? - Answer -A missed shift where the scholar emails the
Department Coordinator within 48 hours of the shift.
What is an unexcused missed shift? - Answer -A missed shift where the scholar does NOT email
the Department Coordinator within 48 hours of the shift.
How many rescheduled shifts are allowed? - Answer -3 per rotation. No more than 1 per month.
How many excused missed shifts are allowed? - Answer -2 per rotation. No more than 1 per
month.
How many unexcused missed shifts are allowed? - Answer -0
1|Page
,What are Competency Checklists? When are they due? - Answer -Documentation for the
scholar's training for each department. Approved by an RN.
They must be submitted to the Department Coordinator by the end of week 2 of the rotation.
What happens if the Competency Checklist is not submitted? - Answer -In Week 3, a warning
email will be sent.
In Week 4, a counseling session will be scheduled.
By the end of Week 4, the scholar will be dismissed.
How long can a Leave of Absence be? - Answer -14 - 180 days. A leave between 110-179 days
requires re-training.
What if a Leave of Absence is greater than 180 days? - Answer -The scholar must re-apply to the
program.
How many days must the scholar work between Leaves of Absence? - Answer -90 days, or 48
floor hours
How many days maximum can a scholar take in a Leave of Absence during their first rotation? -
Answer -30 days max
2|Page
,How far in advance should a scholar submit a Leave of Absence request? - Answer -At least 2
weeks
Who should the scholar submit a Leave of Absence request to? - Answer -The Leave of Absence
Coordinator (LOA Coordinator)
What do you do when you are going to miss a shift? - Answer -1. Call Charge Nurse at least 15
minutes prior
2. Email the Department Coordinator at least 24 hours prior with a valid reason and a proposed
make-up time
5 ways to identify a patient - Answer -1) nurse
2) wristband
3) patient's chart
4) whiteboard in nurses station
5) open ended question (what is your name/b'day?)
6) whiteboard in patient's room?
What steps should you follow if a patient issues you a complaint? - Answer -1. Listen to the
complaint
2. Assure them that you'll tell the appropriate people
3|Page
, 3. Report the complaint to Leadership
4. Follow-up with the patient to say that you reported the complaint
How to abide by professional boundaries - Answer -- Do not connect on social media
- Do not socialize outside of work
- Do not give/receive gifts
- Do not disclose sensitive personal information
Are scholars allowed to operate mechanical lifting equipment? - Answer -No
Caudal - Answer -Away from the head, towards the tail/hind parts
Flexion - Answer -Closing of a joint
Trendelenburg position - Answer -Lying on back with bed tilted so that the head is lower than
the feet
Used during insertion/removal of peripheral or jugular PICC lines
Reverse Trendelenburg Position - Answer -Lying on back with bed tilted so that the head is
higher than the feet
4|Page
with Verified Answers |2026/2027 Update |
A+ Graded
What is a rescheduled shift? - Answer -A shift that has been rescheduled more than 48 hours
prior.
What is an excused missed shift? - Answer -A missed shift where the scholar emails the
Department Coordinator within 48 hours of the shift.
What is an unexcused missed shift? - Answer -A missed shift where the scholar does NOT email
the Department Coordinator within 48 hours of the shift.
How many rescheduled shifts are allowed? - Answer -3 per rotation. No more than 1 per month.
How many excused missed shifts are allowed? - Answer -2 per rotation. No more than 1 per
month.
How many unexcused missed shifts are allowed? - Answer -0
1|Page
,What are Competency Checklists? When are they due? - Answer -Documentation for the
scholar's training for each department. Approved by an RN.
They must be submitted to the Department Coordinator by the end of week 2 of the rotation.
What happens if the Competency Checklist is not submitted? - Answer -In Week 3, a warning
email will be sent.
In Week 4, a counseling session will be scheduled.
By the end of Week 4, the scholar will be dismissed.
How long can a Leave of Absence be? - Answer -14 - 180 days. A leave between 110-179 days
requires re-training.
What if a Leave of Absence is greater than 180 days? - Answer -The scholar must re-apply to the
program.
How many days must the scholar work between Leaves of Absence? - Answer -90 days, or 48
floor hours
How many days maximum can a scholar take in a Leave of Absence during their first rotation? -
Answer -30 days max
2|Page
,How far in advance should a scholar submit a Leave of Absence request? - Answer -At least 2
weeks
Who should the scholar submit a Leave of Absence request to? - Answer -The Leave of Absence
Coordinator (LOA Coordinator)
What do you do when you are going to miss a shift? - Answer -1. Call Charge Nurse at least 15
minutes prior
2. Email the Department Coordinator at least 24 hours prior with a valid reason and a proposed
make-up time
5 ways to identify a patient - Answer -1) nurse
2) wristband
3) patient's chart
4) whiteboard in nurses station
5) open ended question (what is your name/b'day?)
6) whiteboard in patient's room?
What steps should you follow if a patient issues you a complaint? - Answer -1. Listen to the
complaint
2. Assure them that you'll tell the appropriate people
3|Page
, 3. Report the complaint to Leadership
4. Follow-up with the patient to say that you reported the complaint
How to abide by professional boundaries - Answer -- Do not connect on social media
- Do not socialize outside of work
- Do not give/receive gifts
- Do not disclose sensitive personal information
Are scholars allowed to operate mechanical lifting equipment? - Answer -No
Caudal - Answer -Away from the head, towards the tail/hind parts
Flexion - Answer -Closing of a joint
Trendelenburg position - Answer -Lying on back with bed tilted so that the head is lower than
the feet
Used during insertion/removal of peripheral or jugular PICC lines
Reverse Trendelenburg Position - Answer -Lying on back with bed tilted so that the head is
higher than the feet
4|Page
