First Day Exam SkyWest UPDATED ACTUAL QUESTIONS AND CORRECT
ANSWERS
CRJ 900 (76 PAX) 3 class Bombardier Canadian Regional Jet - 76 Passenger; 12 first class, 12 Delta Comfort+
seats, and 52 Main Cabin seats.
Customer Service Agent (CSA) An employee who has the responsibility of assisting customers, whether it's a
customer relations frontline, gate, cargo, or ground operations employee. Flight
Attendants interact with customer service representatives in boarding and
deplaning passengers.
, Deadheading Transportation of a crewmember from one point to another in order to cover a
trip or return to base.
Direct Flight Most direct flight making intermediate stops.
Domicile The city designated by the company where flight attendants are based.
Duty Time The time beginning at the report for duty time and terminating at the release from
duty time.
ERJ 175 two class Embraer Regional Jet - 76 passengers; 12 first class seats, and 64 Main
Cabin/Economy seats.
Ferry Flight A flight set up to move aircraft from one station to another without passengers.
First Officer A pilot second-in-command whose duty is also to assist or relieve the
Captain/PIC in the manipulation of the controls of an aircraft, including takeoff
and landing.
Flight Movement of an airplane from its point of origin to its final destination.
Flight Attendant (FA) Individual qualified to perform safety duties and deliver customer service in the
aircraft cabin.
Flight Time The actual elapsed time from departure to arrival for purposes of pay.
Forward (FWD) Refers to the front portion of the aircraft.
Ground Instructor Flight attendant who teaches training courses or performs IOE and line checks.
Hangar Building in which aircraft maintenance is performed and administrative offices and
training are housed.
Head Wind Wind blowing directly against the course of an aircraft. (opposite direction)
InFlight Operations The team assigned to hire, train, and manage flight attendants and handle the in
flight aspects of each flight.
Interline Transportation segment of two or more airlines or commercial operators. (Two
flights on different carriers.)
Intermediate Stop A scheduled stop between the origination of a flight and the termination of a
flight.
Jumpseat Collapsible seat in the cabin or flight deck, for use by the flight attendant in the
cabin and an observer in the flight deck.
Lead Instructor Conducts IOE training and administers line checks.
ANSWERS
CRJ 900 (76 PAX) 3 class Bombardier Canadian Regional Jet - 76 Passenger; 12 first class, 12 Delta Comfort+
seats, and 52 Main Cabin seats.
Customer Service Agent (CSA) An employee who has the responsibility of assisting customers, whether it's a
customer relations frontline, gate, cargo, or ground operations employee. Flight
Attendants interact with customer service representatives in boarding and
deplaning passengers.
, Deadheading Transportation of a crewmember from one point to another in order to cover a
trip or return to base.
Direct Flight Most direct flight making intermediate stops.
Domicile The city designated by the company where flight attendants are based.
Duty Time The time beginning at the report for duty time and terminating at the release from
duty time.
ERJ 175 two class Embraer Regional Jet - 76 passengers; 12 first class seats, and 64 Main
Cabin/Economy seats.
Ferry Flight A flight set up to move aircraft from one station to another without passengers.
First Officer A pilot second-in-command whose duty is also to assist or relieve the
Captain/PIC in the manipulation of the controls of an aircraft, including takeoff
and landing.
Flight Movement of an airplane from its point of origin to its final destination.
Flight Attendant (FA) Individual qualified to perform safety duties and deliver customer service in the
aircraft cabin.
Flight Time The actual elapsed time from departure to arrival for purposes of pay.
Forward (FWD) Refers to the front portion of the aircraft.
Ground Instructor Flight attendant who teaches training courses or performs IOE and line checks.
Hangar Building in which aircraft maintenance is performed and administrative offices and
training are housed.
Head Wind Wind blowing directly against the course of an aircraft. (opposite direction)
InFlight Operations The team assigned to hire, train, and manage flight attendants and handle the in
flight aspects of each flight.
Interline Transportation segment of two or more airlines or commercial operators. (Two
flights on different carriers.)
Intermediate Stop A scheduled stop between the origination of a flight and the termination of a
flight.
Jumpseat Collapsible seat in the cabin or flight deck, for use by the flight attendant in the
cabin and an observer in the flight deck.
Lead Instructor Conducts IOE training and administers line checks.
