1 of 94
Definition
Alert Promotion Rules
Give this one a try later!
In the absence of messagekey from
All of the below can be seen on the
the source system for events, what
Event Management Dashboard
fields can be used to derive
except
uniqueness
In Operational Intelligence,
If events re not binding to alerts as
what module allows for
would you like, what should you
automatic Alert creation from
change the mapping for?
an Anomaly Alert?
Don't know?
2 of 94
,Definition
Additional information
Node
Give this one a try later!
The following information is
What class is looked up by default
used for binding CI to an
for event binding to a CI
event.
The operator workspace replaces
What methods can be used to push
which of the following legacy Event
events to Event Management?
Management features?
Don't know?
3 of 94
Definition
Enable multi-node processing
Increase number of scheduled jobs processing events
Give this one a try later!
Which two methods can be
What is the purpose of AMB(
used to improve processing of
Asynchronous Message Bus) in
events in large network
ServiceNow
environments?
, What is one of the main benefits of How can you achieve binding an
using Event Management and application on a host to an alert in
Operational Intelligence? event management?
Don't know?
4 of 94
Definition
10
Give this one a try later!
What are the default fields now What are the 3 important factors
used to retrieve alert similarity measured on the CMDB View
results? Health Dashboard
What is the default flap What is the default action on Alerts
frequency threshold for event when associated incidents are
management resolved
Don't know?
5 of 94
Definition
modifying values in the em_alert_priority
tables(em_alert_priority_category_order,
em_alert_priority_category_mapping etc)
, Give this one a try later!
What is the default CI binding rule How do you automatically promote
for event management an anomaly alert to a normal alert
How do you change default
Which alerts are classified as Urgent
Alert Priority Score
priority group:
Calculations
Don't know?
6 of 94
Term
What are the server requirements to allow Operational Intelligence
to successfully collect operational metric data via a push?
Give this one a try later!
This requires a MID Web
Run remediation
Server in addition to the MID
Launch Application
Server
Configuration item.Class The anomaly_score of anomaly A
Metric name was not high enough to trigger the
Description promotion in to an IT alert.
Don't know?
7 of 94
Definition
Alert Promotion Rules
Give this one a try later!
In the absence of messagekey from
All of the below can be seen on the
the source system for events, what
Event Management Dashboard
fields can be used to derive
except
uniqueness
In Operational Intelligence,
If events re not binding to alerts as
what module allows for
would you like, what should you
automatic Alert creation from
change the mapping for?
an Anomaly Alert?
Don't know?
2 of 94
,Definition
Additional information
Node
Give this one a try later!
The following information is
What class is looked up by default
used for binding CI to an
for event binding to a CI
event.
The operator workspace replaces
What methods can be used to push
which of the following legacy Event
events to Event Management?
Management features?
Don't know?
3 of 94
Definition
Enable multi-node processing
Increase number of scheduled jobs processing events
Give this one a try later!
Which two methods can be
What is the purpose of AMB(
used to improve processing of
Asynchronous Message Bus) in
events in large network
ServiceNow
environments?
, What is one of the main benefits of How can you achieve binding an
using Event Management and application on a host to an alert in
Operational Intelligence? event management?
Don't know?
4 of 94
Definition
10
Give this one a try later!
What are the default fields now What are the 3 important factors
used to retrieve alert similarity measured on the CMDB View
results? Health Dashboard
What is the default flap What is the default action on Alerts
frequency threshold for event when associated incidents are
management resolved
Don't know?
5 of 94
Definition
modifying values in the em_alert_priority
tables(em_alert_priority_category_order,
em_alert_priority_category_mapping etc)
, Give this one a try later!
What is the default CI binding rule How do you automatically promote
for event management an anomaly alert to a normal alert
How do you change default
Which alerts are classified as Urgent
Alert Priority Score
priority group:
Calculations
Don't know?
6 of 94
Term
What are the server requirements to allow Operational Intelligence
to successfully collect operational metric data via a push?
Give this one a try later!
This requires a MID Web
Run remediation
Server in addition to the MID
Launch Application
Server
Configuration item.Class The anomaly_score of anomaly A
Metric name was not high enough to trigger the
Description promotion in to an IT alert.
Don't know?
7 of 94
