Texas Roadhouse Server Test 2026 | 100+ Verified
Questions & Answers | Guest Service, Alcohol Policy,
Menu Knowledge | FOH Staff Certification| Brand New
Version!!!!
What is the Texas Roadhouse story? - ANSWER-Hand-cut
steaks, fall off the bone ribs, fresh baked bread, made
from scratch side items and dressings, ice cold beer, and
legendary margaritas
What does GROW stand for? - ANSWER-guest right of
way
,What is the first time guest program? - ANSWER-
Identifying and WOWing guests who have never eaten at
Texas Roadhouse
Define the term "86" - ANSWER-An item is no longer
available
Define the term "pocket check" - ANSWER-An order taken
that has not been placed into the POS and forgotten.
What is an example of "full hands in, full hands out" -
ANSWER-Taking dirty dishes back to dish area
, Define the term "flagging" - ANSWER-Placing a bev nap in
front of a guest to show they have been greeted
What is an example of running side work - ANSWER-
Refilling Ice, Making Tea, Running plates to dining room
Why is "pre-bussing" so important? - ANSWER-All of the
above
What are the main categories of salesmanship? -
ANSWER-Suggestive selling, upselling and sharing
Telling the guest your favorite item is an example of: -
ANSWER-suggestive selling
Questions & Answers | Guest Service, Alcohol Policy,
Menu Knowledge | FOH Staff Certification| Brand New
Version!!!!
What is the Texas Roadhouse story? - ANSWER-Hand-cut
steaks, fall off the bone ribs, fresh baked bread, made
from scratch side items and dressings, ice cold beer, and
legendary margaritas
What does GROW stand for? - ANSWER-guest right of
way
,What is the first time guest program? - ANSWER-
Identifying and WOWing guests who have never eaten at
Texas Roadhouse
Define the term "86" - ANSWER-An item is no longer
available
Define the term "pocket check" - ANSWER-An order taken
that has not been placed into the POS and forgotten.
What is an example of "full hands in, full hands out" -
ANSWER-Taking dirty dishes back to dish area
, Define the term "flagging" - ANSWER-Placing a bev nap in
front of a guest to show they have been greeted
What is an example of running side work - ANSWER-
Refilling Ice, Making Tea, Running plates to dining room
Why is "pre-bussing" so important? - ANSWER-All of the
above
What are the main categories of salesmanship? -
ANSWER-Suggestive selling, upselling and sharing
Telling the guest your favorite item is an example of: -
ANSWER-suggestive selling
