Frontier Airlines First Aid Exam Practice Questions
with Well Elaborated Solutions
First Aid - Answer The immediate and temporary care given to the victim of an accident or sudden illness
until the services of qualified medical personnel can be obtained
STAT-MD - Answer -24/7 medical assistance hotline at the University of Pittsburg Medical Center
-Available for pre-screening PAX before flight and in-flight medical emergencies. Will assist in deciding
severity of emergency and possibility of diverted flight
-Follows care through release from hospital
-Checklist found in the Flight Attendant KIT (Inflight Medical Incident Report)
-To initiate the patch to STAT-MD only basic info is needed, (age, symptoms, sex) not a complete
medical incident report
Why contact SMD? - Answer -STAT-MD assumes all liability once contacted. If FA does not request STAT-
MD, even at pax request, that crew member is liable for passengers medical condition
-Should be contacted even when onboard medical (doctor pax) personelle assists
-Also to protect ourselves from people hoping something goes wrong so they can sue us
Guidelines For Handling First Aid Emergency - Answer -remain calm
-identify self as flight attendant
-first on scene remains with pax
Determine Nature of Illness - Answer -FA won't diagnose an illness, but seek info to shed light on pax's
symptoms
What to do if pax in need of first aid is unable to provide information - Answer Search for information
-traveling companions
-medic alert tags (necklace, bracelet)
-identification in wallet/purse
-carry-on luggage
,Cell Phone Emergency Medical Info Screen - Answer -Smart phone feature that allows user to enter
personal medical conditions, medications, parents, blood type, organ donor status, weight, and height
Flight Attendant Rules - Answer -1st FA summons others (ring call bell as many times as necessary)
-2nd FA gathers equipment and seeks additional help
-3rd FA notifies FD and completes the Inflight Medical Incident Report ("Patch Checklist")
-4th and 5th FA will assist as needed and tend to the PAX in the cabin
Requesting Medical Assistance - Answer -Ask for help if needed
=Ask for identification, credentials must always be checked before relinquishing duties. May include:
driver's license with MD designator, current Nursing, Paramedic, or EMT license
-Record name and certification on Inflight Medical Incident Report (StatMD Patch Checklist)
STAT-MD Patch - Answer -Once a captain is notified, a 3-way patch is established
-Captain declares medical emergency to F9 operations
-Dispatch calls AIRINC establishes 3-way patch with STAT-MD
-"Doc in the Box" records flight info and transfers call to doctor, physicians trained in emr medicine with
an aviation background answers call and advises medical treatment within 1 minute of receiving call
-As a crew member, follow the STAT-MD physician's directions. Any onboard medical assistance must
also follow STAT-MD's directions
Administering First Aid During Landing - Answer -FA may continue providing care during landing (not be
in jumpseat)
-Remaining FAs will ensure both the A and B jumpseats (by doors) are covered
-If nobody in jumpseat, must write ASAP report
FA Responsibilities Following a First Aid Incident - Answer -Cabin Condition Report
-Inflight PAX Witness Report
-Inflight Incident Report (online) completed within 24 hours
, Medications - Answer -Do not accept medication for storage
-Do not administer medication
-We don't want liability
-Can give a bag of ice, but warn it could freeze medication
-Can provide Frontier's FAK pre-packaged aspirin
-Can provide water to take pill(s)
CPR Directives/DNRS - Answer -"Do Not Resuscitate" order
-Legal document to withhold CPR
-Frontier is unable to honor a DNR (STAT-MD covers us)
Biohazard - Answer -biohazard
-non-biohazard
-biohazard kit
-biohazard storage
Protection from Blood Borne and Airborne Pathogens - Answer -Gloves!
-Body fluid cleanup kit
Where to find gloves - Answer -FAK
-EMK
-First Aid Kit
-AED
Biohazard Kit - Answer Used when dealing with any potential biohazard items to help protect FAs from
exposure
Biohazard Kit Contents (9 total) - Answer -1 red biohazard containment bag
with Well Elaborated Solutions
First Aid - Answer The immediate and temporary care given to the victim of an accident or sudden illness
until the services of qualified medical personnel can be obtained
STAT-MD - Answer -24/7 medical assistance hotline at the University of Pittsburg Medical Center
-Available for pre-screening PAX before flight and in-flight medical emergencies. Will assist in deciding
severity of emergency and possibility of diverted flight
-Follows care through release from hospital
-Checklist found in the Flight Attendant KIT (Inflight Medical Incident Report)
-To initiate the patch to STAT-MD only basic info is needed, (age, symptoms, sex) not a complete
medical incident report
Why contact SMD? - Answer -STAT-MD assumes all liability once contacted. If FA does not request STAT-
MD, even at pax request, that crew member is liable for passengers medical condition
-Should be contacted even when onboard medical (doctor pax) personelle assists
-Also to protect ourselves from people hoping something goes wrong so they can sue us
Guidelines For Handling First Aid Emergency - Answer -remain calm
-identify self as flight attendant
-first on scene remains with pax
Determine Nature of Illness - Answer -FA won't diagnose an illness, but seek info to shed light on pax's
symptoms
What to do if pax in need of first aid is unable to provide information - Answer Search for information
-traveling companions
-medic alert tags (necklace, bracelet)
-identification in wallet/purse
-carry-on luggage
,Cell Phone Emergency Medical Info Screen - Answer -Smart phone feature that allows user to enter
personal medical conditions, medications, parents, blood type, organ donor status, weight, and height
Flight Attendant Rules - Answer -1st FA summons others (ring call bell as many times as necessary)
-2nd FA gathers equipment and seeks additional help
-3rd FA notifies FD and completes the Inflight Medical Incident Report ("Patch Checklist")
-4th and 5th FA will assist as needed and tend to the PAX in the cabin
Requesting Medical Assistance - Answer -Ask for help if needed
=Ask for identification, credentials must always be checked before relinquishing duties. May include:
driver's license with MD designator, current Nursing, Paramedic, or EMT license
-Record name and certification on Inflight Medical Incident Report (StatMD Patch Checklist)
STAT-MD Patch - Answer -Once a captain is notified, a 3-way patch is established
-Captain declares medical emergency to F9 operations
-Dispatch calls AIRINC establishes 3-way patch with STAT-MD
-"Doc in the Box" records flight info and transfers call to doctor, physicians trained in emr medicine with
an aviation background answers call and advises medical treatment within 1 minute of receiving call
-As a crew member, follow the STAT-MD physician's directions. Any onboard medical assistance must
also follow STAT-MD's directions
Administering First Aid During Landing - Answer -FA may continue providing care during landing (not be
in jumpseat)
-Remaining FAs will ensure both the A and B jumpseats (by doors) are covered
-If nobody in jumpseat, must write ASAP report
FA Responsibilities Following a First Aid Incident - Answer -Cabin Condition Report
-Inflight PAX Witness Report
-Inflight Incident Report (online) completed within 24 hours
, Medications - Answer -Do not accept medication for storage
-Do not administer medication
-We don't want liability
-Can give a bag of ice, but warn it could freeze medication
-Can provide Frontier's FAK pre-packaged aspirin
-Can provide water to take pill(s)
CPR Directives/DNRS - Answer -"Do Not Resuscitate" order
-Legal document to withhold CPR
-Frontier is unable to honor a DNR (STAT-MD covers us)
Biohazard - Answer -biohazard
-non-biohazard
-biohazard kit
-biohazard storage
Protection from Blood Borne and Airborne Pathogens - Answer -Gloves!
-Body fluid cleanup kit
Where to find gloves - Answer -FAK
-EMK
-First Aid Kit
-AED
Biohazard Kit - Answer Used when dealing with any potential biohazard items to help protect FAs from
exposure
Biohazard Kit Contents (9 total) - Answer -1 red biohazard containment bag
