LEADERSHIP RESEARCH FINDINGS
PRACTICE AND SKILLS TENTH EDITION
ANDREW DUBRIN STUDY GUIDE 2026
FULL QUESTIONS WITH CORRECT
ANSWERS GRADED A+
⩥ Job Enrichment.
Answer: Expanding job roles to add motivators and increase satisfaction.
⩥ Arousal.
Answer: Initial activation of motivation.
⩥ Direction.
Answer: The specific goal or focus of motivation.
⩥ Persistence.
Answer: Continuity and consistency of effort.
⩥ Herzberg's Motivation-Hygiene Theory.
Answer: Focus on how job satisfaction, dissatisfaction, and performance
relate to motivators and hygienes.
,⩥ Motivators vs Hygienes.
Answer: Motivators lead to job satisfaction, while hygienes prevent
dissatisfaction but do not create satisfaction.
⩥ Job Satisfaction.
Answer: A state of contentment with one's job, influenced by motivators.
⩥ Job Dissatisfaction.
Answer: A state of displeasure with one's job, influenced by hygienes.
⩥ Performance Measurement.
Answer: Using objective measures (like supervisor ratings) to assess
employee performance.
⩥ Taylor's System.
Answer: A pay system where earnings are linked directly to units
produced.
⩥ Motivation Complexity.
Answer: Acknowledgment that motivation is more complex than
monetary rewards alone.
⩥ Analyze Tasks.
,Answer: To find the most efficient way to perform each task.
⩥ Define Job Requirements.
Answer: To select workers who fit the job roles.
⩥ Train Employees.
Answer: To teach optimal methods for performing tasks.
⩥ Create Clear Schedules.
Answer: To establish incentive systems, mainly money-based.
⩥ Monitor Performance.
Answer: To communicate with workers and refine processes as needed.
⩥ Productivity Gains.
Answer: Increased output that can lead to large-scale layoffs.
⩥ Company Towns.
Answer: Locations where job losses can cause significant social and
economic issues.
⩥ Cost Leadership.
, Answer: Competing by offering the lowest possible prices.
⩥ Differentiation.
Answer: Standing out by offering unique products or services.
⩥ Focus Strategy.
Answer: Targeting a specific, narrow market.
⩥ Maslow's Hierarchy of Needs.
Answer: Theory stating people are motivated by needs in a ranked order.
⩥ Herzberg's Theory.
Answer: Distinguishes between factors that cause job satisfaction
(motivators) and dissatisfaction (hygiene factors).
⩥ Ownership.
Answer: The 'tacky tycoon' is the owner and main figurehead.
⩥ Management.
Answer: Each store is run by managers.
⩥ Key Groups.
PRACTICE AND SKILLS TENTH EDITION
ANDREW DUBRIN STUDY GUIDE 2026
FULL QUESTIONS WITH CORRECT
ANSWERS GRADED A+
⩥ Job Enrichment.
Answer: Expanding job roles to add motivators and increase satisfaction.
⩥ Arousal.
Answer: Initial activation of motivation.
⩥ Direction.
Answer: The specific goal or focus of motivation.
⩥ Persistence.
Answer: Continuity and consistency of effort.
⩥ Herzberg's Motivation-Hygiene Theory.
Answer: Focus on how job satisfaction, dissatisfaction, and performance
relate to motivators and hygienes.
,⩥ Motivators vs Hygienes.
Answer: Motivators lead to job satisfaction, while hygienes prevent
dissatisfaction but do not create satisfaction.
⩥ Job Satisfaction.
Answer: A state of contentment with one's job, influenced by motivators.
⩥ Job Dissatisfaction.
Answer: A state of displeasure with one's job, influenced by hygienes.
⩥ Performance Measurement.
Answer: Using objective measures (like supervisor ratings) to assess
employee performance.
⩥ Taylor's System.
Answer: A pay system where earnings are linked directly to units
produced.
⩥ Motivation Complexity.
Answer: Acknowledgment that motivation is more complex than
monetary rewards alone.
⩥ Analyze Tasks.
,Answer: To find the most efficient way to perform each task.
⩥ Define Job Requirements.
Answer: To select workers who fit the job roles.
⩥ Train Employees.
Answer: To teach optimal methods for performing tasks.
⩥ Create Clear Schedules.
Answer: To establish incentive systems, mainly money-based.
⩥ Monitor Performance.
Answer: To communicate with workers and refine processes as needed.
⩥ Productivity Gains.
Answer: Increased output that can lead to large-scale layoffs.
⩥ Company Towns.
Answer: Locations where job losses can cause significant social and
economic issues.
⩥ Cost Leadership.
, Answer: Competing by offering the lowest possible prices.
⩥ Differentiation.
Answer: Standing out by offering unique products or services.
⩥ Focus Strategy.
Answer: Targeting a specific, narrow market.
⩥ Maslow's Hierarchy of Needs.
Answer: Theory stating people are motivated by needs in a ranked order.
⩥ Herzberg's Theory.
Answer: Distinguishes between factors that cause job satisfaction
(motivators) and dissatisfaction (hygiene factors).
⩥ Ownership.
Answer: The 'tacky tycoon' is the owner and main figurehead.
⩥ Management.
Answer: Each store is run by managers.
⩥ Key Groups.
