PHLEBOTOMY ESSENTIALS 6TH EDITION QUESTIONS
WITH ANSWERS UPDATED 2026 – 2027 .
Another name for blood bank is? - Correct Answer -Immunohematology
With which other hospital department would the laboratory coordinate therapeutic drug
monitoring? - Correct Answer -Pharmacy
Promoting good public relations is a part of the phlebotomist's role because... A.a phlebotomist is
representative of the laboratory throughout the facility.
B. Good public relations promotes a harmonious relationship with the staff.
C. patients often equate venipuncture experiences with the overall hospital care.
C. All of the answers are correct. - Correct Answer -D. All of the answers are correct.
Outpatient phlebotomy, such as in a physician's office or patient care service center, will be
assigned a code for reimburesement using which national coding system? - Correct Answer -
CPT (current procedural terminology)
Which department is responsible for administering oxygen therapy? - Correct Answer -
Respiratory Therapy
The term used to describe sophisticated and highly complex medical care is ... - Correct Answer
-Tertiary Care
The term "phlebotomy" is derived from Greek words that, literally translated, mean - Correct
Answer -Vein Incision
Proof of participation in workshops to upgrade skills required by some agencies to renew
certification is called... - Correct Answer -CEUs
1
,Which of the following is an example of a barrier to effective communication with a patient? The
patient... A. does not speak English. B.
Is a very young child.
C. Is emotionally upset.
D. All of the answers are correct. - Correct Answer -D. All of the answers are correct.
Which of the following is an example of a confirming response to a patient? - Correct Answer -I
understand how you must be feeling.
Which of the following is an example of negative kinesics? - Correct Answer -Frowning
Which of the following communicates unprofessionalism? - Correct Answer -Intense odor of
cologne
It is improper telephone protocol to: - Correct Answer -hang up on angry callers.
The term used when blood is withdrawn to dangerous or deadly limits is __________. - Correct
Answer -exsanguinate
The study of a person's concept and use of space is known as ________________. - Correct
Answer -proxemics
Drawing a patient's blood without his or her permission can result in a charge of... - Correct
Answer -Assault and battery.
Two phlebotomists are discussing a patient's condition in the elevator. They are overheard by the
patient's daughter. This is an example of... - Correct Answer -Invasion of Privacy
Which of the following would not violate a patient's right to confidentiality? - Correct Answer -
Sharing collection site information on a difficult patient.
2
,Malpractice is a claim of... - Correct Answer -Improper treatment.
If a phlebotomist ___________, he or she is negligent. - Correct Answer -Fails to put the needle
and holder in the sharps container.
A national organization that sets standards for phlebotomy procedures is the... - Correct Answer -
CLSI
Which one of the following examples is unrelated to quality control? - Correct Answer -
Employees filling out their time sheets daily.
When the threshold value of a clinical indicator of QA is exceeded and a problem is identified... -
Correct Answer -A corrective action plan is implemented.
The "standard of care" in the practice of phlebotomy is influenced by which of the following
organizations? - Correct Answer -The Joint Commission
A specimen was mislabeled on the floor. The phlebotomist is required to fill out an incident
report form. What information is not part of the report? - Correct Answer -Suggestion for new
guidelines.
The only phlebotomist in an outpatient drawing center is not familiar with the test that a
physician has ordered. What is the most appropriate action to take? - Correct Answer -Refer to
the collection manual for instruction.
According to standard first aid procedures, severe external bleeding is best controlled by... -
Correct Answer -applying direct pressure.
Class C fires... - Correct Answer -involved electrical equipment.
An example of employee screening for infection control is... - Correct Answer -PPD testing.
3
, Which of the following is not one of the code words in the NFPA order of action in the event of
fire? A.smother b.alarm c.confine d.rescue - Correct Answer -Smother
The purpose of "protective" isolation is to... - Correct Answer -protect susceptible patients who
are highly susceptible to infection.
The OSHA HAZCOM Standard is also commonly called the... - Correct Answer -Right-to-Know
law
What is the proper order for putting on protective clothing? - Correct Answer -Gown first, then
mask, gloves last
Federal law requires that hepatitis B vaccination be made available to employees assigned to
duties with occupational exposure risk... - Correct Answer -within 10 working days of initial
assignment.
What is the first thing the phlebotomist should do in the event of an accidental needlestick? -
Correct Answer -Decontaminate the site and fill out an incident report.
The main principles involved in radiation exposure are... - Correct Answer -exposure time,
distance, and shielding.
Examples of nosocomial infections include... - Correct Answer -when a catheter site of a patient
in ICU becomes infected.
Which of the following is an example of a means of transmission that differs from parental
transmission? - Correct Answer -Drinking water from a contaminated glass
Which of the following is an example of work practice control that reduces risk of exposure to
bloodborne pathogens? - Correct Answer -Hand decontamination
4
WITH ANSWERS UPDATED 2026 – 2027 .
Another name for blood bank is? - Correct Answer -Immunohematology
With which other hospital department would the laboratory coordinate therapeutic drug
monitoring? - Correct Answer -Pharmacy
Promoting good public relations is a part of the phlebotomist's role because... A.a phlebotomist is
representative of the laboratory throughout the facility.
B. Good public relations promotes a harmonious relationship with the staff.
C. patients often equate venipuncture experiences with the overall hospital care.
C. All of the answers are correct. - Correct Answer -D. All of the answers are correct.
Outpatient phlebotomy, such as in a physician's office or patient care service center, will be
assigned a code for reimburesement using which national coding system? - Correct Answer -
CPT (current procedural terminology)
Which department is responsible for administering oxygen therapy? - Correct Answer -
Respiratory Therapy
The term used to describe sophisticated and highly complex medical care is ... - Correct Answer
-Tertiary Care
The term "phlebotomy" is derived from Greek words that, literally translated, mean - Correct
Answer -Vein Incision
Proof of participation in workshops to upgrade skills required by some agencies to renew
certification is called... - Correct Answer -CEUs
1
,Which of the following is an example of a barrier to effective communication with a patient? The
patient... A. does not speak English. B.
Is a very young child.
C. Is emotionally upset.
D. All of the answers are correct. - Correct Answer -D. All of the answers are correct.
Which of the following is an example of a confirming response to a patient? - Correct Answer -I
understand how you must be feeling.
Which of the following is an example of negative kinesics? - Correct Answer -Frowning
Which of the following communicates unprofessionalism? - Correct Answer -Intense odor of
cologne
It is improper telephone protocol to: - Correct Answer -hang up on angry callers.
The term used when blood is withdrawn to dangerous or deadly limits is __________. - Correct
Answer -exsanguinate
The study of a person's concept and use of space is known as ________________. - Correct
Answer -proxemics
Drawing a patient's blood without his or her permission can result in a charge of... - Correct
Answer -Assault and battery.
Two phlebotomists are discussing a patient's condition in the elevator. They are overheard by the
patient's daughter. This is an example of... - Correct Answer -Invasion of Privacy
Which of the following would not violate a patient's right to confidentiality? - Correct Answer -
Sharing collection site information on a difficult patient.
2
,Malpractice is a claim of... - Correct Answer -Improper treatment.
If a phlebotomist ___________, he or she is negligent. - Correct Answer -Fails to put the needle
and holder in the sharps container.
A national organization that sets standards for phlebotomy procedures is the... - Correct Answer -
CLSI
Which one of the following examples is unrelated to quality control? - Correct Answer -
Employees filling out their time sheets daily.
When the threshold value of a clinical indicator of QA is exceeded and a problem is identified... -
Correct Answer -A corrective action plan is implemented.
The "standard of care" in the practice of phlebotomy is influenced by which of the following
organizations? - Correct Answer -The Joint Commission
A specimen was mislabeled on the floor. The phlebotomist is required to fill out an incident
report form. What information is not part of the report? - Correct Answer -Suggestion for new
guidelines.
The only phlebotomist in an outpatient drawing center is not familiar with the test that a
physician has ordered. What is the most appropriate action to take? - Correct Answer -Refer to
the collection manual for instruction.
According to standard first aid procedures, severe external bleeding is best controlled by... -
Correct Answer -applying direct pressure.
Class C fires... - Correct Answer -involved electrical equipment.
An example of employee screening for infection control is... - Correct Answer -PPD testing.
3
, Which of the following is not one of the code words in the NFPA order of action in the event of
fire? A.smother b.alarm c.confine d.rescue - Correct Answer -Smother
The purpose of "protective" isolation is to... - Correct Answer -protect susceptible patients who
are highly susceptible to infection.
The OSHA HAZCOM Standard is also commonly called the... - Correct Answer -Right-to-Know
law
What is the proper order for putting on protective clothing? - Correct Answer -Gown first, then
mask, gloves last
Federal law requires that hepatitis B vaccination be made available to employees assigned to
duties with occupational exposure risk... - Correct Answer -within 10 working days of initial
assignment.
What is the first thing the phlebotomist should do in the event of an accidental needlestick? -
Correct Answer -Decontaminate the site and fill out an incident report.
The main principles involved in radiation exposure are... - Correct Answer -exposure time,
distance, and shielding.
Examples of nosocomial infections include... - Correct Answer -when a catheter site of a patient
in ICU becomes infected.
Which of the following is an example of a means of transmission that differs from parental
transmission? - Correct Answer -Drinking water from a contaminated glass
Which of the following is an example of work practice control that reduces risk of exposure to
bloodborne pathogens? - Correct Answer -Hand decontamination
4
