MGMT 383 OLE MISS EXAM 2 QUESTIONS AND ANSWERS
Performance equation - CORRECT ANSWER✅✅Performance = Ability X Effort X Support
motivation - CORRECT ANSWER✅✅the desire within a person causing that person to act
Need Theory - CORRECT ANSWER✅✅Abraham maslow (Hierarchy of needs)
Two Factor Theory - CORRECT ANSWER✅✅Fredrick Herzbergs: Motivators and Hygiene factors
Equity Theory - CORRECT ANSWER✅✅People want to be treated fairly at work
Equity - CORRECT ANSWER✅✅the perceived fairness of what the person does compared with what the
person receives
Expectancy Theory - CORRECT ANSWER✅✅Lyman Porter & E. E. Lawler: Motivation is influenced by
what people expect
Psychological contract - CORRECT ANSWER✅✅the unwritten expectations employees and employers
have about the nature of their work relationships
Job satisfaction - CORRECT ANSWER✅✅a positive emotional state resulting from evaluating ones job
experiences
Attitude survey - CORRECT ANSWER✅✅A survey that focuses on employees feelings and beliefs about
their jobs and the organization.
Organizational Commitment - CORRECT ANSWER✅✅The degree to which employees believe in and
accept organizational goals and desire to remain with the organization.
, Employee Engagement - CORRECT ANSWER✅✅The extent to which an employee's thoughts and
behaviors are focused on the employers success
loyalty - CORRECT ANSWER✅✅being faithful to an institution or employer
Absenteeism - CORRECT ANSWER✅✅any failure by an employee to report for work as scheduled or to
stay at work when scheduled
Turnover - CORRECT ANSWER✅✅The process in which employees leave an organization and have to be
replaced
Functional: low performers leave
Dysfunctional: high performers leave
Churn - CORRECT ANSWER✅✅Hiring new workers while laying off others
Exit Interview - CORRECT ANSWER✅✅an interview in which individuals who are leaving an organization
are asked to give their reasons
Place marker for the end of CH 5 - CORRECT ANSWER✅✅---------
Recruiting - CORRECT ANSWER✅✅process of generating a pool of qualified applicants for
organizational jobs
Labor markets - CORRECT ANSWER✅✅the supply pool from which employers attract employees
Labor force population - CORRECT ANSWER✅✅all individuals who are available for selection if all
possible recruitment strategies are used
Applicant population - CORRECT ANSWER✅✅a subset of the labor force population that is available for
selection using a particular recruiting approach.
Performance equation - CORRECT ANSWER✅✅Performance = Ability X Effort X Support
motivation - CORRECT ANSWER✅✅the desire within a person causing that person to act
Need Theory - CORRECT ANSWER✅✅Abraham maslow (Hierarchy of needs)
Two Factor Theory - CORRECT ANSWER✅✅Fredrick Herzbergs: Motivators and Hygiene factors
Equity Theory - CORRECT ANSWER✅✅People want to be treated fairly at work
Equity - CORRECT ANSWER✅✅the perceived fairness of what the person does compared with what the
person receives
Expectancy Theory - CORRECT ANSWER✅✅Lyman Porter & E. E. Lawler: Motivation is influenced by
what people expect
Psychological contract - CORRECT ANSWER✅✅the unwritten expectations employees and employers
have about the nature of their work relationships
Job satisfaction - CORRECT ANSWER✅✅a positive emotional state resulting from evaluating ones job
experiences
Attitude survey - CORRECT ANSWER✅✅A survey that focuses on employees feelings and beliefs about
their jobs and the organization.
Organizational Commitment - CORRECT ANSWER✅✅The degree to which employees believe in and
accept organizational goals and desire to remain with the organization.
, Employee Engagement - CORRECT ANSWER✅✅The extent to which an employee's thoughts and
behaviors are focused on the employers success
loyalty - CORRECT ANSWER✅✅being faithful to an institution or employer
Absenteeism - CORRECT ANSWER✅✅any failure by an employee to report for work as scheduled or to
stay at work when scheduled
Turnover - CORRECT ANSWER✅✅The process in which employees leave an organization and have to be
replaced
Functional: low performers leave
Dysfunctional: high performers leave
Churn - CORRECT ANSWER✅✅Hiring new workers while laying off others
Exit Interview - CORRECT ANSWER✅✅an interview in which individuals who are leaving an organization
are asked to give their reasons
Place marker for the end of CH 5 - CORRECT ANSWER✅✅---------
Recruiting - CORRECT ANSWER✅✅process of generating a pool of qualified applicants for
organizational jobs
Labor markets - CORRECT ANSWER✅✅the supply pool from which employers attract employees
Labor force population - CORRECT ANSWER✅✅all individuals who are available for selection if all
possible recruitment strategies are used
Applicant population - CORRECT ANSWER✅✅a subset of the labor force population that is available for
selection using a particular recruiting approach.
