IAHSS ADVANCED QUESTIONS AND
ANSWERS
What-is-the-primary-role-of-a-security-officer-in-crime-prevention?---ans-✔✔Reduce-the-
opportunity-for-a-person-to-commit-a-crime
Crime-prevention-is-the-anticipation,-recognition,-and-appraisal-of-a-crime-risk.-It-also-
involves-what?---ans-✔✔Initiating-some-action-to-remove-or-reduce-the-risk
What-must-be-done-about-life-safety-deficiencies-found-in-the-hazard-surveillance-tour?---
ans-✔✔Correct-them-immediately
What-is-the-purpose-of-crime-analysis?---ans-✔✔Identify-problems-and-develop-
strategies-to-reduce-problems
Which-of-the-following-is-easier-and-more-cost-efficient-for-an-institution?---ans-
✔✔building-in-security-systems-during-building-design
Healthcare-facilities-that-provide-_________-customer-service-motivate-customers-to-tell-
others-about-these-organizations---ans-✔✔excellant
Process-improvement-in-customer-service-can-be-measured-how?---ans-✔✔Surveys,-
Monitoring-performance,-Bench-marking,-Service-standards
________-can-be-an-excellent-way-to-measure-customer-service-and-improve-
performance.---ans-✔✔Feedback
________-is-an-element-in-improving-customer-service---ans-✔✔Identifying-customers-
Attitude-Communication-Training
Communication-is-___________---ans-✔✔93-percent-body-language,-7-percent-words
Which-legal-test-takes-into-account-neighborhood-crime-rates,-industry-standards,-and-
the-owner's-experience-at-other-locations?---ans-✔✔foreseeability
The-major-source-of-premise-liability-in-healthcare-is-from---ans-✔✔slips-and-falls
, Property-owners-have-a-______-duty-to-maintain-the-property-in-a-_____-condition.---ans-
✔✔legal...reasonably-safe
Which-of-the-following-are-elements-necessary-to-establish-negligence-in-a-premise-
liability-case?---ans-✔✔1.-duty-to-the-plaintiff-2.-Failure-to-meet-the-duty.-3.-Breach-of-a-
duty-caused-an-injury.
Which-of-the-following-are-examples-of-risks-security-officers-should-identify?---ans-
✔✔Burned-out-lights-Breached-fence-lines-Slip-and-fall-hazards
Failure-to-conduct-routine-patrol-can-ultimately-result-in-what?---ans-✔✔an-increase-in-
security-spending
K-9-patrol-teams-can-be-particularly-effective-in-dealing-with-which-situation?---ans-
✔✔emergency-department-violence
Bicycle-patrol-is-which-of-these?---ans-✔✔faster-than-foot-patrol-and-a-vehicle-in-heavy-
traffic
______patrol-contributes,-more-then-any-other-method-of-patrol,-to-excessive-
socialization---ans-✔✔foot
Security-officers-should-have-a-valid-driver's-license-if-they-are-going-to-do-what?---ans-
✔✔all-of-the-above
A-security-officer-responding-to-a-crime-scene-should-do-what?---ans-✔✔Respond-as-
quickly-as-possible,-observing-all-safety-practices.
After-arriving-at-a-crime-scene,-what-should-the-security-officer-do-first?---ans-✔✔protect-
the-scene-from-contamination
Which-of-these-is-an-example-of-factual-evidence?---ans-✔✔physical-evidence
which-of-these-should-an-officer-follow-to-be-able-to-testify-that-the-evidence-presented-
has-merit?---ans-✔✔proper-chain-of-custudy
Why-are-initial-information-gathering-and-proper-note-taking-key-to-a-successful-
investigation?---ans-✔✔They-memorize-information-gathered-at-the-scene-from-those-
involved
They-refresh-your-memory-for-later-report-writing-purposes
They-are-subject-to-discovery-by-the-defense-in-a-criminal-case-and-thus-can-be-
subpoenaed
ANSWERS
What-is-the-primary-role-of-a-security-officer-in-crime-prevention?---ans-✔✔Reduce-the-
opportunity-for-a-person-to-commit-a-crime
Crime-prevention-is-the-anticipation,-recognition,-and-appraisal-of-a-crime-risk.-It-also-
involves-what?---ans-✔✔Initiating-some-action-to-remove-or-reduce-the-risk
What-must-be-done-about-life-safety-deficiencies-found-in-the-hazard-surveillance-tour?---
ans-✔✔Correct-them-immediately
What-is-the-purpose-of-crime-analysis?---ans-✔✔Identify-problems-and-develop-
strategies-to-reduce-problems
Which-of-the-following-is-easier-and-more-cost-efficient-for-an-institution?---ans-
✔✔building-in-security-systems-during-building-design
Healthcare-facilities-that-provide-_________-customer-service-motivate-customers-to-tell-
others-about-these-organizations---ans-✔✔excellant
Process-improvement-in-customer-service-can-be-measured-how?---ans-✔✔Surveys,-
Monitoring-performance,-Bench-marking,-Service-standards
________-can-be-an-excellent-way-to-measure-customer-service-and-improve-
performance.---ans-✔✔Feedback
________-is-an-element-in-improving-customer-service---ans-✔✔Identifying-customers-
Attitude-Communication-Training
Communication-is-___________---ans-✔✔93-percent-body-language,-7-percent-words
Which-legal-test-takes-into-account-neighborhood-crime-rates,-industry-standards,-and-
the-owner's-experience-at-other-locations?---ans-✔✔foreseeability
The-major-source-of-premise-liability-in-healthcare-is-from---ans-✔✔slips-and-falls
, Property-owners-have-a-______-duty-to-maintain-the-property-in-a-_____-condition.---ans-
✔✔legal...reasonably-safe
Which-of-the-following-are-elements-necessary-to-establish-negligence-in-a-premise-
liability-case?---ans-✔✔1.-duty-to-the-plaintiff-2.-Failure-to-meet-the-duty.-3.-Breach-of-a-
duty-caused-an-injury.
Which-of-the-following-are-examples-of-risks-security-officers-should-identify?---ans-
✔✔Burned-out-lights-Breached-fence-lines-Slip-and-fall-hazards
Failure-to-conduct-routine-patrol-can-ultimately-result-in-what?---ans-✔✔an-increase-in-
security-spending
K-9-patrol-teams-can-be-particularly-effective-in-dealing-with-which-situation?---ans-
✔✔emergency-department-violence
Bicycle-patrol-is-which-of-these?---ans-✔✔faster-than-foot-patrol-and-a-vehicle-in-heavy-
traffic
______patrol-contributes,-more-then-any-other-method-of-patrol,-to-excessive-
socialization---ans-✔✔foot
Security-officers-should-have-a-valid-driver's-license-if-they-are-going-to-do-what?---ans-
✔✔all-of-the-above
A-security-officer-responding-to-a-crime-scene-should-do-what?---ans-✔✔Respond-as-
quickly-as-possible,-observing-all-safety-practices.
After-arriving-at-a-crime-scene,-what-should-the-security-officer-do-first?---ans-✔✔protect-
the-scene-from-contamination
Which-of-these-is-an-example-of-factual-evidence?---ans-✔✔physical-evidence
which-of-these-should-an-officer-follow-to-be-able-to-testify-that-the-evidence-presented-
has-merit?---ans-✔✔proper-chain-of-custudy
Why-are-initial-information-gathering-and-proper-note-taking-key-to-a-successful-
investigation?---ans-✔✔They-memorize-information-gathered-at-the-scene-from-those-
involved
They-refresh-your-memory-for-later-report-writing-purposes
They-are-subject-to-discovery-by-the-defense-in-a-criminal-case-and-thus-can-be-
subpoenaed
