NHS PATHWAYS DLP CERTIFICATION
PAPER 2026 FULL SOLUTION GRADED A+
● A Pathway. Answer: Flow chart used to asses a patient's issue, which is
presented in a clear and user friendly way to the HA
● Question in Pathways. Answer: Question presented by the system to
be answered by the caller
● Question rational. Answer: Brief explanation of why a question is
being asked of the patient
● Answer stem. Answer: Division of each question to be answered
● Supporting Information. Answer: Explanation of what is meant by
each answer stem
● The Body Map. Answer: Division between Module 0 and 1, where the
users can select a symptom based pathway
● Body Map Areas. Answer: Areas of the body map to be clicked to
access Pathways
, ● Call Summary. Answer: Contains details of the questions which have a
significant answer
● Call Report. Answer: Contains details of all the questions and advice
given
● Key Points. Answer: Instruction for when and when not to use a
certain pathway
● Reasons for Early Exit. Answer: Emergency: Patient has gone
unconscious, fitting or choking
the phone line went dead
the crew has arrived before the assessment has been completed
I terminated the call OR the caller terminated the call
Caller decided no further advice is required
Triage not possible
Transfer to clinician
● 7 reasons for transfer to a Clinician. Answer: Local Policy
Caller refused disposition
Difficulty obtaining adequate information
Caller unable to prioritise a main symptom
Declared medical history
PAPER 2026 FULL SOLUTION GRADED A+
● A Pathway. Answer: Flow chart used to asses a patient's issue, which is
presented in a clear and user friendly way to the HA
● Question in Pathways. Answer: Question presented by the system to
be answered by the caller
● Question rational. Answer: Brief explanation of why a question is
being asked of the patient
● Answer stem. Answer: Division of each question to be answered
● Supporting Information. Answer: Explanation of what is meant by
each answer stem
● The Body Map. Answer: Division between Module 0 and 1, where the
users can select a symptom based pathway
● Body Map Areas. Answer: Areas of the body map to be clicked to
access Pathways
, ● Call Summary. Answer: Contains details of the questions which have a
significant answer
● Call Report. Answer: Contains details of all the questions and advice
given
● Key Points. Answer: Instruction for when and when not to use a
certain pathway
● Reasons for Early Exit. Answer: Emergency: Patient has gone
unconscious, fitting or choking
the phone line went dead
the crew has arrived before the assessment has been completed
I terminated the call OR the caller terminated the call
Caller decided no further advice is required
Triage not possible
Transfer to clinician
● 7 reasons for transfer to a Clinician. Answer: Local Policy
Caller refused disposition
Difficulty obtaining adequate information
Caller unable to prioritise a main symptom
Declared medical history
