ORANGETHEORY -GUIDE TEST
QUESTIONS AND ANSWERS.
30 second sales pitch - Answer WE are a 1 hour full body group workout.
WE focus on heart rate based training guaranteed, to produce results from the inside out.
OUR workout is backed by science and proven to burn more calories post workout.
TRACKED by technology so you can monitor results in real time.
Each workout is inspired and let by certified coach to make sure you don't over or under train.
booking intro - Answer 1. Name/email/number
2.CC
3. Weight and Height
4. 30 minutes early
5.Ask for referral
6.Contact Log & assign to the coach for day before
3 A's - Answer Appearance: be in uniform, always presentable with smile
Approach: come from behind the desk and greet them
Attitude: always be welcoming and positive
Walk in - Answer Meet and Greet - 10 mins
yes-get CI and tour
No- Guest register and tour
treadmill - Answer -free motion
-built specifically for OTF
-largest flex tech in the industry and reduce impact up to 40%
*jump on tread*
rower - Answer -water
-have strength and power component
-utilizes 84% of muscle with little to no impact
Weight room - Answer -Build internal/ external muscles
-use TRX(free range of motion), ab dolly's/free weights/benches
, -TV-dummies
-OTBEAT: instant automatic biofeedback to make sure you are not over or under training.
your heart rate is displayed on TV's and treadmill
Closing from walk in - Answer "based on everything you've told me and learned about us,
we'd be a great fit for you. Wouldn't you agree?
yes- go over memberhships, give free HR core
No-Schedule for intro and let them know 15 min before class
Hand off - Answer -transfer of trust
-current fitness routine
-goals/why
-injuries/restrictions/supplements
-HIGH FIVE
Hand Back - Answer Build the value- coach wants to see you here 4-3 times a week. That
makes you a perfect candidate for our premier membership. It is our most popular membership
and can be used at any studio in the US
Present the Price- The membership is $159 a month, which breaks down to $14-8 per class
Ask for the sale- All we need to do is complete the paperwork, get photo, and can by on your
way
Handling objections - Answer 1. Empathize
2. Isolate
3. Redirect
4. Make a suggestion
empathize - Answer "of course, I understand being concerned about the cost A lot of
members felt the same way at first.
Isolate - Answer "Besides price, is there anything else holding you back from starting today?"
Redirect - Answer "I know that (Goal). and we're going to help you get there"
Make a suggestion - Answer "let's do this; lets start you on our elite membership today, and
the event that additional funds become available to you later, we can always upgrade you to
premier membership"
QUESTIONS AND ANSWERS.
30 second sales pitch - Answer WE are a 1 hour full body group workout.
WE focus on heart rate based training guaranteed, to produce results from the inside out.
OUR workout is backed by science and proven to burn more calories post workout.
TRACKED by technology so you can monitor results in real time.
Each workout is inspired and let by certified coach to make sure you don't over or under train.
booking intro - Answer 1. Name/email/number
2.CC
3. Weight and Height
4. 30 minutes early
5.Ask for referral
6.Contact Log & assign to the coach for day before
3 A's - Answer Appearance: be in uniform, always presentable with smile
Approach: come from behind the desk and greet them
Attitude: always be welcoming and positive
Walk in - Answer Meet and Greet - 10 mins
yes-get CI and tour
No- Guest register and tour
treadmill - Answer -free motion
-built specifically for OTF
-largest flex tech in the industry and reduce impact up to 40%
*jump on tread*
rower - Answer -water
-have strength and power component
-utilizes 84% of muscle with little to no impact
Weight room - Answer -Build internal/ external muscles
-use TRX(free range of motion), ab dolly's/free weights/benches
, -TV-dummies
-OTBEAT: instant automatic biofeedback to make sure you are not over or under training.
your heart rate is displayed on TV's and treadmill
Closing from walk in - Answer "based on everything you've told me and learned about us,
we'd be a great fit for you. Wouldn't you agree?
yes- go over memberhships, give free HR core
No-Schedule for intro and let them know 15 min before class
Hand off - Answer -transfer of trust
-current fitness routine
-goals/why
-injuries/restrictions/supplements
-HIGH FIVE
Hand Back - Answer Build the value- coach wants to see you here 4-3 times a week. That
makes you a perfect candidate for our premier membership. It is our most popular membership
and can be used at any studio in the US
Present the Price- The membership is $159 a month, which breaks down to $14-8 per class
Ask for the sale- All we need to do is complete the paperwork, get photo, and can by on your
way
Handling objections - Answer 1. Empathize
2. Isolate
3. Redirect
4. Make a suggestion
empathize - Answer "of course, I understand being concerned about the cost A lot of
members felt the same way at first.
Isolate - Answer "Besides price, is there anything else holding you back from starting today?"
Redirect - Answer "I know that (Goal). and we're going to help you get there"
Make a suggestion - Answer "let's do this; lets start you on our elite membership today, and
the event that additional funds become available to you later, we can always upgrade you to
premier membership"
