Cintas FAS SSR questions and answers
Principal Objective - ANS -We will exceed our customers expectations
to maximize our long term value of Cintas for its shareholders and
working partners
Who is the president of the First Aid and Safety Division - ANS -Mark
Carter
7 KPI's - ANS -First Aid, Safety, AR, Lost business, AFI, BDI, Service
Fundentals
KPI First Aid goal - ANS -100% or higher
KPI Safety goal - ANS -100% or higher
KPI AR goal - ANS -Below 6%
KPI Lost Business goal - ANS -Less than 3%
KPI AFI goal - ANS -Less than 5.25
, KPI BDI goal - ANS -3 or more per month
KPI Service Fundamentals goal - ANS -88% or higher
Positive Discontent - ANS -Celebrate your successes but continue to
strive to do better
S.A.F.E - ANS -Single source provider, Adaptable programs, Five star
service, Exclusive partnerships
How many smith driving keys are there? - ANS -5
Smith Driving Keys - ANS -Aim high in steering, Get the big picture,
Keep your eyes moving, Leave yourself an out, Make sure they see you
Not a common buying motive for customer when choosing Cintas
program - ANS -Cost
Minimum number of KPI's hit to achieve Winners Circle MONTHLY - ANS
-5
Principal Objective - ANS -We will exceed our customers expectations
to maximize our long term value of Cintas for its shareholders and
working partners
Who is the president of the First Aid and Safety Division - ANS -Mark
Carter
7 KPI's - ANS -First Aid, Safety, AR, Lost business, AFI, BDI, Service
Fundentals
KPI First Aid goal - ANS -100% or higher
KPI Safety goal - ANS -100% or higher
KPI AR goal - ANS -Below 6%
KPI Lost Business goal - ANS -Less than 3%
KPI AFI goal - ANS -Less than 5.25
, KPI BDI goal - ANS -3 or more per month
KPI Service Fundamentals goal - ANS -88% or higher
Positive Discontent - ANS -Celebrate your successes but continue to
strive to do better
S.A.F.E - ANS -Single source provider, Adaptable programs, Five star
service, Exclusive partnerships
How many smith driving keys are there? - ANS -5
Smith Driving Keys - ANS -Aim high in steering, Get the big picture,
Keep your eyes moving, Leave yourself an out, Make sure they see you
Not a common buying motive for customer when choosing Cintas
program - ANS -Cost
Minimum number of KPI's hit to achieve Winners Circle MONTHLY - ANS
-5
