SHRM-CP LEADERSHIP &
NAVIGATION (COMPETENCIES) EXAM
QUESTIONS & ACTUAL CORRECT
ANSWERS
Leadership and Navigation - Correct Answer ✔✔ The ability to direct and contribute to
initiatives and processes within the organization.
Strong HR Leaders - Correct Answer ✔✔ Develop & Coach
build positive relationships
model their values & fulfill their promises and commitments
have functional expertise
Trait or Great Man Theory - Correct Answer ✔✔ Leaders lead because they posses
recognized, critical characteristics, which asserts that leaders in general and great
leaders in particular are born and not made.
Theory X - Correct Answer ✔✔ People inherently dislike work and will try to avoid it.
Employees need direction.
Theory Y - Correct Answer ✔✔ Work is a natural activity that people can enjoy.
Employees are motivated by responsibility.
Blake Mouton Theory - Correct Answer ✔✔ a popular framework for thinking about a
leader's "task versus person" orientation.
Hersey- Blanchard Situational Leader - Correct Answer ✔✔ No ideal leader. Leadership
styles matches the situation
Fiedler's Contingency Theory - Correct Answer ✔✔ argues that different leadership
styles work best in different situations.
Authentic leadership - Correct Answer ✔✔ Leadership grounded in an individual's
values and principles and focused on empowering others to act.
Business Acumen competency - Correct Answer ✔✔ The ability to understand and
apply information with which to contribute to the organization's strategic plan.
Business intelligence - Correct Answer ✔✔ Ability to gather and analyze data from
inside and outside the organization so that information is available for decision makers.
, Civil law - Correct Answer ✔✔ Legal system based on written codes (laws, rules, or
regulations).
Common law - Correct Answer ✔✔ Legal system in which each case is considered in
terms of how it relates to legal decisions that have already been made; evolves through
judicial decisions over time.
Communication competency - Correct Answer ✔✔ The ability to effectively exchange
information with stakeholders.
Conflict of interest - Correct Answer ✔✔ Situation in which a person or organization has
the potential to be influenced by opposing sets of incentives
Consultation competency - Correct Answer ✔✔ The ability to provide guidance to
organizational stakeholders.
Critical Evaluation competency - Correct Answer ✔✔ The ability to interpret information
with which to make business decisions and recommendations.
Cultural noise - Correct Answer ✔✔ Type of measurement bias in which analyst fails to
recognize that individual is responding with answers the analyst wants to hear and that
analyst's culture/values are determining what he or she hears.
Cultural relativism - Correct Answer ✔✔ Concept that argues that ethical behavior is
determined by local culture, laws, and business practices.
Culture - Correct Answer ✔✔ Set of beliefs, attitudes, values, and behaviors shared by
members of a group and passed down from one generation to the next.
Due process - Correct Answer ✔✔ Concept that laws are enforced only through
accepted, codified procedures.
Emotional intelligence (EI) - Correct Answer ✔✔ Quality of being sensitive to and
understanding of one's own and others' emotions and the ability to manage one's own
emotions and impulses.
Ethical Practice competency - Correct Answer ✔✔ The ability to integrate core values,
integrity, and accountability throughout all organizational and business practices.
Ethical universalism - Correct Answer ✔✔ Concept that argues that there are
fundamental ethical principles that apply across cultures.
Extraterritoriality - Correct Answer ✔✔ Extension of the power of a country's laws over
its citizens outside that country's sovereign national boundaries.
NAVIGATION (COMPETENCIES) EXAM
QUESTIONS & ACTUAL CORRECT
ANSWERS
Leadership and Navigation - Correct Answer ✔✔ The ability to direct and contribute to
initiatives and processes within the organization.
Strong HR Leaders - Correct Answer ✔✔ Develop & Coach
build positive relationships
model their values & fulfill their promises and commitments
have functional expertise
Trait or Great Man Theory - Correct Answer ✔✔ Leaders lead because they posses
recognized, critical characteristics, which asserts that leaders in general and great
leaders in particular are born and not made.
Theory X - Correct Answer ✔✔ People inherently dislike work and will try to avoid it.
Employees need direction.
Theory Y - Correct Answer ✔✔ Work is a natural activity that people can enjoy.
Employees are motivated by responsibility.
Blake Mouton Theory - Correct Answer ✔✔ a popular framework for thinking about a
leader's "task versus person" orientation.
Hersey- Blanchard Situational Leader - Correct Answer ✔✔ No ideal leader. Leadership
styles matches the situation
Fiedler's Contingency Theory - Correct Answer ✔✔ argues that different leadership
styles work best in different situations.
Authentic leadership - Correct Answer ✔✔ Leadership grounded in an individual's
values and principles and focused on empowering others to act.
Business Acumen competency - Correct Answer ✔✔ The ability to understand and
apply information with which to contribute to the organization's strategic plan.
Business intelligence - Correct Answer ✔✔ Ability to gather and analyze data from
inside and outside the organization so that information is available for decision makers.
, Civil law - Correct Answer ✔✔ Legal system based on written codes (laws, rules, or
regulations).
Common law - Correct Answer ✔✔ Legal system in which each case is considered in
terms of how it relates to legal decisions that have already been made; evolves through
judicial decisions over time.
Communication competency - Correct Answer ✔✔ The ability to effectively exchange
information with stakeholders.
Conflict of interest - Correct Answer ✔✔ Situation in which a person or organization has
the potential to be influenced by opposing sets of incentives
Consultation competency - Correct Answer ✔✔ The ability to provide guidance to
organizational stakeholders.
Critical Evaluation competency - Correct Answer ✔✔ The ability to interpret information
with which to make business decisions and recommendations.
Cultural noise - Correct Answer ✔✔ Type of measurement bias in which analyst fails to
recognize that individual is responding with answers the analyst wants to hear and that
analyst's culture/values are determining what he or she hears.
Cultural relativism - Correct Answer ✔✔ Concept that argues that ethical behavior is
determined by local culture, laws, and business practices.
Culture - Correct Answer ✔✔ Set of beliefs, attitudes, values, and behaviors shared by
members of a group and passed down from one generation to the next.
Due process - Correct Answer ✔✔ Concept that laws are enforced only through
accepted, codified procedures.
Emotional intelligence (EI) - Correct Answer ✔✔ Quality of being sensitive to and
understanding of one's own and others' emotions and the ability to manage one's own
emotions and impulses.
Ethical Practice competency - Correct Answer ✔✔ The ability to integrate core values,
integrity, and accountability throughout all organizational and business practices.
Ethical universalism - Correct Answer ✔✔ Concept that argues that there are
fundamental ethical principles that apply across cultures.
Extraterritoriality - Correct Answer ✔✔ Extension of the power of a country's laws over
its citizens outside that country's sovereign national boundaries.
