Smart Serve Exam Practice Test Actual
Questions and Correct Answers
True or False
The Government of Canada issues licenses for the sale and service of alcohol in
Ontario
False, The Alcohol and Gaming Commission of Ontario (AGCO), which is an arm's
length agency of the Ontario Government, issues licenses for the sale and service
of alcohol in Ontario. The AGCO can also suspend or revoke a license.
True or False
The minimum age for someone to serve or sell alcohol in Ontario is 18.
True
The minimum age for someone to serve or sell alcohol in Ontario is 18. He or she
must also be Smart Serve certified.
True or False
You could be held civilly and/or criminally liable if you serve too much alcohol to
a customer.
True, The Liquor License Act (LLA) is legislation that outlines the laws and
regulations affecting the sale and service of alcohol in Ontario. This includes
ensuring that you never serve a customer to the point of intoxication. Not
complying with the laws and regulations, could result in you being held civilly
and/or criminally liable.
,True or False
After an intoxicated customer has left your establishment, you are no longer
liable for him or her.
False, Your liability does not end when the customer leaves. If you have served a
customer to the point of intoxication, you are liable for them until they are sober
again.
True of False
Drinking coffee will help a person who is intoxicated sober up faster.
False, Drinking coffee, water or eating food will not help someone sober up faster.
Once alcohol has been absorbed by the body and moves into the bloodstream,
only time will help.
True of False
An 8 ounce glass of beer is equal to an 8 ounce glass of wine.
False, There are big differences in the alcohol content found in beer, wine, and
spirits. This program will introduce a benchmark called a "Standard Drink" to help
you estimate the amount of alcohol each customer has consumed.
True or False
You can refuse the sale of alcohol to any customer even if they produce a valid
I.D.
, True, It is your legal obligation to refuse the sale of alcohol to anyone if you have
reason to believe he/she is intoxicated and/or you suspect they may be
purchasing alcohol for an underage person.
True or False
A customer can show identification without a photo to prove they are age 19 or
older.
False, A valid I.D. is one that is issued by the government and must include a
person's photograph and date of birth.
True or False
If an intoxicated customer arrives at your establishment, you should not let
them in.
True, You cannot allow an intoxicated customer to enter or remain on the
premises of a licensed establishment.
True or False
On average, the body can metabolize approximately 2 standard drinks in one
hour.
False, On average, the body can metabolize approximately 1 standard drink per
hour.
True or False
The amount of alcohol in the bloodstream is called Blood Alcohol Concentration
(BAC).
Questions and Correct Answers
True or False
The Government of Canada issues licenses for the sale and service of alcohol in
Ontario
False, The Alcohol and Gaming Commission of Ontario (AGCO), which is an arm's
length agency of the Ontario Government, issues licenses for the sale and service
of alcohol in Ontario. The AGCO can also suspend or revoke a license.
True or False
The minimum age for someone to serve or sell alcohol in Ontario is 18.
True
The minimum age for someone to serve or sell alcohol in Ontario is 18. He or she
must also be Smart Serve certified.
True or False
You could be held civilly and/or criminally liable if you serve too much alcohol to
a customer.
True, The Liquor License Act (LLA) is legislation that outlines the laws and
regulations affecting the sale and service of alcohol in Ontario. This includes
ensuring that you never serve a customer to the point of intoxication. Not
complying with the laws and regulations, could result in you being held civilly
and/or criminally liable.
,True or False
After an intoxicated customer has left your establishment, you are no longer
liable for him or her.
False, Your liability does not end when the customer leaves. If you have served a
customer to the point of intoxication, you are liable for them until they are sober
again.
True of False
Drinking coffee will help a person who is intoxicated sober up faster.
False, Drinking coffee, water or eating food will not help someone sober up faster.
Once alcohol has been absorbed by the body and moves into the bloodstream,
only time will help.
True of False
An 8 ounce glass of beer is equal to an 8 ounce glass of wine.
False, There are big differences in the alcohol content found in beer, wine, and
spirits. This program will introduce a benchmark called a "Standard Drink" to help
you estimate the amount of alcohol each customer has consumed.
True or False
You can refuse the sale of alcohol to any customer even if they produce a valid
I.D.
, True, It is your legal obligation to refuse the sale of alcohol to anyone if you have
reason to believe he/she is intoxicated and/or you suspect they may be
purchasing alcohol for an underage person.
True or False
A customer can show identification without a photo to prove they are age 19 or
older.
False, A valid I.D. is one that is issued by the government and must include a
person's photograph and date of birth.
True or False
If an intoxicated customer arrives at your establishment, you should not let
them in.
True, You cannot allow an intoxicated customer to enter or remain on the
premises of a licensed establishment.
True or False
On average, the body can metabolize approximately 2 standard drinks in one
hour.
False, On average, the body can metabolize approximately 1 standard drink per
hour.
True or False
The amount of alcohol in the bloodstream is called Blood Alcohol Concentration
(BAC).
