CMS Exam 1 Questions and
Answers20
communication - ANSWERS-the process whereby one person stimulates meaning in the mind of
another through verbal and/or nonverbal means
source - ANSWERS-originator of a message
channel - ANSWERS-medium through which a message passes on its way from source to
receiver
receiver - ANSWERS-recipient of a message
environment - ANSWERS-external noise that takes place during the communication process
eight propositions about interpersonal communication - ANSWERS-1. verbal and nonverbal
2. you can never not communicate
3. expresses relationship and content
4. meanings are in people
5. communication is a neutral tool
6. communication is irreversible
7. communication is a learned skill
8. communication takes place is a physical and psychological context
verbal communication - ANSWERS-words, what is being said literally
,nonverbal communication - ANSWERS-gestures, eyecontact, posture, facial expressions
how does communication represent relationship and content - ANSWERS-content- what is
literally being said
relationship- determines how you will say something; level or seriousness
model of interpersonal communication - ANSWERS-sender-----> channel-------> receiver
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-------------------------------feedback
feedback - ANSWERS-verbal or nonverbal messages sent from the receiver to the sender
noise - ANSWERS-takes place within the channel
internal noise - ANSWERS-within a person; headache; personal problems; psychological
external noise - ANSWERS-someone physically making noise; creating distractions
group - ANSWERS-strong leader; individually held accountable; individual work-products;
delegates
team - ANSWERS-shared leadership of cooperates, with individual responsibility; product one
final product
, advantages of working in teams - ANSWERS--more information
-stimulate creativity
-synergy
-system of checks
-better decision making process
-division of labor
-motivation
types of leaders - ANSWERS--transformational
-transactional
-assigned
-emergent
transformational leader - ANSWERS-motives people for the common good; with words that
inspire
transactional leader - ANSWERS-ill give you something in return for following me
assigned leader - ANSWERS-picked leader at the beginning of the task
emergent leader - ANSWERS-shines over time; who people see as the leader
leadership styles - ANSWERS--Authoritarian
-Laissez-faire
-Democratic
Answers20
communication - ANSWERS-the process whereby one person stimulates meaning in the mind of
another through verbal and/or nonverbal means
source - ANSWERS-originator of a message
channel - ANSWERS-medium through which a message passes on its way from source to
receiver
receiver - ANSWERS-recipient of a message
environment - ANSWERS-external noise that takes place during the communication process
eight propositions about interpersonal communication - ANSWERS-1. verbal and nonverbal
2. you can never not communicate
3. expresses relationship and content
4. meanings are in people
5. communication is a neutral tool
6. communication is irreversible
7. communication is a learned skill
8. communication takes place is a physical and psychological context
verbal communication - ANSWERS-words, what is being said literally
,nonverbal communication - ANSWERS-gestures, eyecontact, posture, facial expressions
how does communication represent relationship and content - ANSWERS-content- what is
literally being said
relationship- determines how you will say something; level or seriousness
model of interpersonal communication - ANSWERS-sender-----> channel-------> receiver
^|
||
|v
-------------------------------feedback
feedback - ANSWERS-verbal or nonverbal messages sent from the receiver to the sender
noise - ANSWERS-takes place within the channel
internal noise - ANSWERS-within a person; headache; personal problems; psychological
external noise - ANSWERS-someone physically making noise; creating distractions
group - ANSWERS-strong leader; individually held accountable; individual work-products;
delegates
team - ANSWERS-shared leadership of cooperates, with individual responsibility; product one
final product
, advantages of working in teams - ANSWERS--more information
-stimulate creativity
-synergy
-system of checks
-better decision making process
-division of labor
-motivation
types of leaders - ANSWERS--transformational
-transactional
-assigned
-emergent
transformational leader - ANSWERS-motives people for the common good; with words that
inspire
transactional leader - ANSWERS-ill give you something in return for following me
assigned leader - ANSWERS-picked leader at the beginning of the task
emergent leader - ANSWERS-shines over time; who people see as the leader
leadership styles - ANSWERS--Authoritarian
-Laissez-faire
-Democratic
