TICO EXAM MOST TESTED COMPLETE
QUESTIONS AND ANSWERS 100% PASS.
TICO is funded by: - ANS Ontario registrants
TICO works with consumers to ensure that - ANS they are aware of their rights under Travel
Industry Act, 2002
TICO enhances industry professionalism in many ways, including - ANS maintaining an
informative and up-to-date website
The registration and inspection of travel businesses in Ontario is conducted by - ANS the
Travel Industry Council of Ontario (TICO)
The Travel Industry Act, 2002 defines travel agent as - ANS a person who sells travel services
provided by another person
The Travel Industry Compensation Fund applies to - ANS Manitoba consumers who purchase
travel from an Ontario travel agency
In cases where the Registrar issues a false advertising order because a registrant's advertising
violates the Act, when does the order take effect? - ANS immediately
2026 STUDY MATERIAL @COPYRIGHT RESERVED 1
, ABC agency is promoting a resort on its website. It has included an artist's drawing of the resort
as part of the representation. Would TICO approve of this? - ANS yes, as long as the drawing
is accurate and the representation states that the drawing is not a photograph
When a travel agent publishes a price in a tour brochure or similar representation, Ontario
Regulation 26/05 demands that he or she show - ANS All taxes except PST, GST and HST
The statement included on the customer's invoice says that price increases are permitted. The
customer will have to pay more if the price is increased by - ANS 5% before the customer has
paid in full
Joe Smith purchases travel services from ABC agency, which includes a scheduled flight. Joe may
be entitled to a full immediate refund or comparable alternative travel services if the scheduled
flight is delayed by - ANS c. 25 hours
Whose responsibility is it to check that a client's accommodation is going to be in the same
condition as when it was described to the client at the time of purchase? - ANS c. registrant
Which item takes precedence over other claims on the Travel Industry Compensation Fund?
Payments for - ANS c. trip completion
Joe Smith purchases a package tour from ABC agency that includes a return economy flight. The
airline end supplier becomes bankrupt during Joe's trip and he is stranded at the destination.
Will his trip completion expense claim be successful? - ANS b. no, because trip completion
expense claims may only be made when a trip cannot be completed because travel services
were not provided as a result of the failure of a registrant
A consumer who wishes to make a standard claim on the Compensation Fund for travel services
paid for but not provided must do so - ANS d. within six months of the registrant's or end
supplier's failure
According to the Travel Industry Act, 2002, which of the following must be compliant with the
Education Standards in a travel agency? - ANS b. all staff providing information about travel
services to the public
2026 STUDY MATERIAL @COPYRIGHT RESERVED 2
QUESTIONS AND ANSWERS 100% PASS.
TICO is funded by: - ANS Ontario registrants
TICO works with consumers to ensure that - ANS they are aware of their rights under Travel
Industry Act, 2002
TICO enhances industry professionalism in many ways, including - ANS maintaining an
informative and up-to-date website
The registration and inspection of travel businesses in Ontario is conducted by - ANS the
Travel Industry Council of Ontario (TICO)
The Travel Industry Act, 2002 defines travel agent as - ANS a person who sells travel services
provided by another person
The Travel Industry Compensation Fund applies to - ANS Manitoba consumers who purchase
travel from an Ontario travel agency
In cases where the Registrar issues a false advertising order because a registrant's advertising
violates the Act, when does the order take effect? - ANS immediately
2026 STUDY MATERIAL @COPYRIGHT RESERVED 1
, ABC agency is promoting a resort on its website. It has included an artist's drawing of the resort
as part of the representation. Would TICO approve of this? - ANS yes, as long as the drawing
is accurate and the representation states that the drawing is not a photograph
When a travel agent publishes a price in a tour brochure or similar representation, Ontario
Regulation 26/05 demands that he or she show - ANS All taxes except PST, GST and HST
The statement included on the customer's invoice says that price increases are permitted. The
customer will have to pay more if the price is increased by - ANS 5% before the customer has
paid in full
Joe Smith purchases travel services from ABC agency, which includes a scheduled flight. Joe may
be entitled to a full immediate refund or comparable alternative travel services if the scheduled
flight is delayed by - ANS c. 25 hours
Whose responsibility is it to check that a client's accommodation is going to be in the same
condition as when it was described to the client at the time of purchase? - ANS c. registrant
Which item takes precedence over other claims on the Travel Industry Compensation Fund?
Payments for - ANS c. trip completion
Joe Smith purchases a package tour from ABC agency that includes a return economy flight. The
airline end supplier becomes bankrupt during Joe's trip and he is stranded at the destination.
Will his trip completion expense claim be successful? - ANS b. no, because trip completion
expense claims may only be made when a trip cannot be completed because travel services
were not provided as a result of the failure of a registrant
A consumer who wishes to make a standard claim on the Compensation Fund for travel services
paid for but not provided must do so - ANS d. within six months of the registrant's or end
supplier's failure
According to the Travel Industry Act, 2002, which of the following must be compliant with the
Education Standards in a travel agency? - ANS b. all staff providing information about travel
services to the public
2026 STUDY MATERIAL @COPYRIGHT RESERVED 2
