PUBLIX DELI ROI PRACTICE SOLUTION
2026 BUNDLED ANSWERS GRADED A+
⩥ Which of the following gets 2 days? A: Sub Selection platter, Wrap
Variety platter, All American Answer: All American
⩥ How many days does a Publix Turkey Ringleader get Answer: 1 day
⩥ Where do you look for info on Cubanitos? Answer: Deli Platter guides
⩥ What two chemicals can't be combined (will/can cause permanent
lung damage) Answer: Block Whitener and Q San
⩥ What chemical is kept separate from everything else? Answer: Block
Whitener
⩥ When rotating in new stock, and to keep older stock in front, so that it
sells first, what method are you using? Answer: FIFO - first in first out
⩥ What are the 5 steps to Customer Service? Answer: 1. Welcome
customer.
2. Use the customer's name
3. Take care of the customer's needs
, 4. Thanks the customer
5. Invite the customer back
⩥ What method should you use to deal with difficult customers, and
what is each step? Answer: CALM Approach
C: stay cool.
A: Apologize for the problem
L: Listen with empathy
M: Make it right
⩥ How often do you clean the cutting gloves? Answer: 4 hours
⩥ Immediately clean slicer after slicing which meat? A: should be easy
(options will include something like: regular turkey, ham, salsalito
turkey, and smoked turkey) Answer: Salsalito, pastrami, roast beef
⩥ Oil and vinegar at the sub shop gets what FIFO appropriately colored
top? Answer: Green
⩥ What color code does grease cutter positive have? Answer: Yellow
2026 BUNDLED ANSWERS GRADED A+
⩥ Which of the following gets 2 days? A: Sub Selection platter, Wrap
Variety platter, All American Answer: All American
⩥ How many days does a Publix Turkey Ringleader get Answer: 1 day
⩥ Where do you look for info on Cubanitos? Answer: Deli Platter guides
⩥ What two chemicals can't be combined (will/can cause permanent
lung damage) Answer: Block Whitener and Q San
⩥ What chemical is kept separate from everything else? Answer: Block
Whitener
⩥ When rotating in new stock, and to keep older stock in front, so that it
sells first, what method are you using? Answer: FIFO - first in first out
⩥ What are the 5 steps to Customer Service? Answer: 1. Welcome
customer.
2. Use the customer's name
3. Take care of the customer's needs
, 4. Thanks the customer
5. Invite the customer back
⩥ What method should you use to deal with difficult customers, and
what is each step? Answer: CALM Approach
C: stay cool.
A: Apologize for the problem
L: Listen with empathy
M: Make it right
⩥ How often do you clean the cutting gloves? Answer: 4 hours
⩥ Immediately clean slicer after slicing which meat? A: should be easy
(options will include something like: regular turkey, ham, salsalito
turkey, and smoked turkey) Answer: Salsalito, pastrami, roast beef
⩥ Oil and vinegar at the sub shop gets what FIFO appropriately colored
top? Answer: Green
⩥ What color code does grease cutter positive have? Answer: Yellow
