Commonwealth of Kentucky
Division of HVAC
Candidate Information Bulletin
FREQUENTLY ASKED QUESTIONS GENERAL TESTING INFORMATION
1. HOW DO I REGISTER TO TEST? To register and schedule The mission of the Division of Heating, Ventilation and Air
for testing, go to Conditioning (HVAC) is to protect the lives and property of
https://www.provexam.com/scheduler. You may the citizens of the Commonwealth of Kentucky through
also call us at 866-720-7768. Click here for more regulation and licensing of the industry and to ensure the
information about registering. skills and knowledge of HVAC contractors and journeymen
by means of continuing education. The division also is
2. WHERE CAN I TEST? You may test at any one of charged with administering and enforcing the Kentucky
Prov’s testing centers. Click here for a current list Revised Statutes 198B.650 to 198B.689. These statutes
and directions to each of our Kentucky testing have required heating and air conditioning contractors in
centers. Kentucky to be licensed by the Division of HVAC.
3. HOW MUCH DOES IT COST? Exams costs $80 each. The Department has contracted with Prov, Inc. to develop,
and administer their licensing examination program. This
4. WHEN DO I GET MY TEST RESULTS? Exam results are bulletin has been developed to help explain the rules and
available at the testing center once you complete processes you will need to undertake to complete the
your exam. testing requirement for your license.
5. ARE THERE ANY STUDY AIDS? Yes, in our bookstore we Prov is not authorized to make the determination of which
sell practice examinations to help you prepare for examination(s) candidates must take. If you are unsure
your test. which exam is needed for the license being sought, resolve
this question before scheduling. If you have questions
6. WHAT IS ON THE TEST? Click here for information regarding which exam(s) to take, you must call the
about the available examinations. Department at 502-573-0395. Examination Categories &
Cost
MORE QUESTIONS The following is a list of the examinations administered by
Prov for licensing through the Commonwealth of Kentucky
Please read through this bulletin completely for
Division of HVAC. All exams are open book and are timed.
answers to your questions. If you still have unanswered
Detailed information about exam content, duration and
questions, you may contact us at the following:
reference materials can be found in the Exam Descriptions
For Licensing Questions - For Testing Questions - section of this document.
Commonwealth of Prov, Inc.
Kentucky 200 W Civic Center Drive, • Journeyman HVAC
Division of HVAC Suite 160, • Journeyman HVAC (Spanish)
101 Sea Hero Road, Suite 100 Sandy, UT 84070 • Master HVAC
Frankfort, Kentucky 40601 Phone: (801) 733-4455
Phone: 502-573-0395 Fax: (386) 518-6419 Examinations are Computer-based, and cost is $80.00.
Fax: 502-573-1401 www.provexam.com
http://dhbc.ky.gov/hvac Hours: 8 a.m. to 6 p.m.
Hours: 8 a.m. to 4:30 p.m.
KY HVAC 2026.03.03 © Prov, Inc. 2026 Page 1
, Kentucky HVAC Candidate Information Bulletin
TABLE OF CONTENTS You may take your examination at any of Prov’s testing
facilities nationwide. Within Kentucky, Prov has ten
Frequently asked questions ......................................... 1 (10) testing centers where candidates can take their
More Questions ........................................................... 1 examinations. These testing centers are located in
General Testing Information........................................ 1 Ashland, Bowling Green, Florence, Frankfort, Highland
Table of Contents......................................................... 2 Heights, Lexington, Louisville, Madisonville, Morehead,
Testing with Prov ......................................................... 2 and Owensboro. Site addresses, testing availability, and
Where to take your exam ............................................ 2 drive directions are provided at the end of this bulletin.
How to Schedule Online .............................................. 2
Scheduling by Phone.................................................... 3 HOW TO SCHEDULE ONLINE
Cancel/Rescheduling Policy ......................................... 3
Preparing for Your Exams ............................................ 3 1. To schedule online, navigate to the following
Exam Descriptions........................................................ 3 URL:
Practice Exams Available from Prov ............................ 5
https://www.provexam.com/register
Test Day Rules and Procedures.................................... 5
Check-in Deadline .......................................................... 5 2. Use the Dropdown menu under “Select
Proof of Identity .............................................................. 6 Certifying Body”, and select:
Prohibited Items .............................................................. 6
Commonwealth of Kentucky Division of HVAC
Approved Items ............................................................... 6
Reference Material Rules .............................................. 6 3. Under “Select a License/certificate”, choose
Visitor Policy ................................................................... 6 the license you are seeking:
Unethical Conduct Policy ............................................... 6 o Journeyman HVAC
Results Reporting ......................................................... 7 o Journeyman HVAC (Spanish)
Retesting Policy............................................................ 7 o Master HVAC
Reviews ........................................................................ 7
Exam Challenge Process .............................................. 7 4. Enter the following information into the fields
Hand Score Request..................................................... 7 that are provided.
Prov’s Non-Discrimination Statement ......................... 8 • Name (First and Last)
Special Accommodations ............................................. 8 • Driver’s license number
Sample Test Questions ................................................ 8 • Street address
Answers to Sample Questions ..................................... 9 • City, State, Postal Code
Testing Site Availability ................................................ 9 • Email Address
What is Examroom? ....................................................... 9 • Telephone Number
Fixed Testing Locations ................................................. 9
Then select the button labeled: Save Changes
Test Site locations ........................................................ 9
Test Site Instructions ................................................. 10 5. Select a Date, Time, Location for your exam by
selecting the link labeled:
TESTING WITH PROV
6. Select the SCHEDULE hyperlink to check the
Your exam will be administered by computer at one of
calendar for the testing center.
Prov’s testing centers. Prov’s testing system is easy to
use and requires no specific computer experience to
7. Select a test date and time from the calendar
take the test.
that matches your schedule. Confirm your
selected date and time, and select Add to Cart.
The following link will take you to a short video that
demonstrates Prov’s testing system:
8. Proceed to payment. If you have provided an
https://youtu.be/h3T9svnIdLY.
email address, the invoice for your exam
WHERE TO TAKE YOUR EXAM
payment will be automatically emailed to you.
KY HVAC 2026.03.03 © Prov, Inc. 2026 Page 2
Division of HVAC
Candidate Information Bulletin
FREQUENTLY ASKED QUESTIONS GENERAL TESTING INFORMATION
1. HOW DO I REGISTER TO TEST? To register and schedule The mission of the Division of Heating, Ventilation and Air
for testing, go to Conditioning (HVAC) is to protect the lives and property of
https://www.provexam.com/scheduler. You may the citizens of the Commonwealth of Kentucky through
also call us at 866-720-7768. Click here for more regulation and licensing of the industry and to ensure the
information about registering. skills and knowledge of HVAC contractors and journeymen
by means of continuing education. The division also is
2. WHERE CAN I TEST? You may test at any one of charged with administering and enforcing the Kentucky
Prov’s testing centers. Click here for a current list Revised Statutes 198B.650 to 198B.689. These statutes
and directions to each of our Kentucky testing have required heating and air conditioning contractors in
centers. Kentucky to be licensed by the Division of HVAC.
3. HOW MUCH DOES IT COST? Exams costs $80 each. The Department has contracted with Prov, Inc. to develop,
and administer their licensing examination program. This
4. WHEN DO I GET MY TEST RESULTS? Exam results are bulletin has been developed to help explain the rules and
available at the testing center once you complete processes you will need to undertake to complete the
your exam. testing requirement for your license.
5. ARE THERE ANY STUDY AIDS? Yes, in our bookstore we Prov is not authorized to make the determination of which
sell practice examinations to help you prepare for examination(s) candidates must take. If you are unsure
your test. which exam is needed for the license being sought, resolve
this question before scheduling. If you have questions
6. WHAT IS ON THE TEST? Click here for information regarding which exam(s) to take, you must call the
about the available examinations. Department at 502-573-0395. Examination Categories &
Cost
MORE QUESTIONS The following is a list of the examinations administered by
Prov for licensing through the Commonwealth of Kentucky
Please read through this bulletin completely for
Division of HVAC. All exams are open book and are timed.
answers to your questions. If you still have unanswered
Detailed information about exam content, duration and
questions, you may contact us at the following:
reference materials can be found in the Exam Descriptions
For Licensing Questions - For Testing Questions - section of this document.
Commonwealth of Prov, Inc.
Kentucky 200 W Civic Center Drive, • Journeyman HVAC
Division of HVAC Suite 160, • Journeyman HVAC (Spanish)
101 Sea Hero Road, Suite 100 Sandy, UT 84070 • Master HVAC
Frankfort, Kentucky 40601 Phone: (801) 733-4455
Phone: 502-573-0395 Fax: (386) 518-6419 Examinations are Computer-based, and cost is $80.00.
Fax: 502-573-1401 www.provexam.com
http://dhbc.ky.gov/hvac Hours: 8 a.m. to 6 p.m.
Hours: 8 a.m. to 4:30 p.m.
KY HVAC 2026.03.03 © Prov, Inc. 2026 Page 1
, Kentucky HVAC Candidate Information Bulletin
TABLE OF CONTENTS You may take your examination at any of Prov’s testing
facilities nationwide. Within Kentucky, Prov has ten
Frequently asked questions ......................................... 1 (10) testing centers where candidates can take their
More Questions ........................................................... 1 examinations. These testing centers are located in
General Testing Information........................................ 1 Ashland, Bowling Green, Florence, Frankfort, Highland
Table of Contents......................................................... 2 Heights, Lexington, Louisville, Madisonville, Morehead,
Testing with Prov ......................................................... 2 and Owensboro. Site addresses, testing availability, and
Where to take your exam ............................................ 2 drive directions are provided at the end of this bulletin.
How to Schedule Online .............................................. 2
Scheduling by Phone.................................................... 3 HOW TO SCHEDULE ONLINE
Cancel/Rescheduling Policy ......................................... 3
Preparing for Your Exams ............................................ 3 1. To schedule online, navigate to the following
Exam Descriptions........................................................ 3 URL:
Practice Exams Available from Prov ............................ 5
https://www.provexam.com/register
Test Day Rules and Procedures.................................... 5
Check-in Deadline .......................................................... 5 2. Use the Dropdown menu under “Select
Proof of Identity .............................................................. 6 Certifying Body”, and select:
Prohibited Items .............................................................. 6
Commonwealth of Kentucky Division of HVAC
Approved Items ............................................................... 6
Reference Material Rules .............................................. 6 3. Under “Select a License/certificate”, choose
Visitor Policy ................................................................... 6 the license you are seeking:
Unethical Conduct Policy ............................................... 6 o Journeyman HVAC
Results Reporting ......................................................... 7 o Journeyman HVAC (Spanish)
Retesting Policy............................................................ 7 o Master HVAC
Reviews ........................................................................ 7
Exam Challenge Process .............................................. 7 4. Enter the following information into the fields
Hand Score Request..................................................... 7 that are provided.
Prov’s Non-Discrimination Statement ......................... 8 • Name (First and Last)
Special Accommodations ............................................. 8 • Driver’s license number
Sample Test Questions ................................................ 8 • Street address
Answers to Sample Questions ..................................... 9 • City, State, Postal Code
Testing Site Availability ................................................ 9 • Email Address
What is Examroom? ....................................................... 9 • Telephone Number
Fixed Testing Locations ................................................. 9
Then select the button labeled: Save Changes
Test Site locations ........................................................ 9
Test Site Instructions ................................................. 10 5. Select a Date, Time, Location for your exam by
selecting the link labeled:
TESTING WITH PROV
6. Select the SCHEDULE hyperlink to check the
Your exam will be administered by computer at one of
calendar for the testing center.
Prov’s testing centers. Prov’s testing system is easy to
use and requires no specific computer experience to
7. Select a test date and time from the calendar
take the test.
that matches your schedule. Confirm your
selected date and time, and select Add to Cart.
The following link will take you to a short video that
demonstrates Prov’s testing system:
8. Proceed to payment. If you have provided an
https://youtu.be/h3T9svnIdLY.
email address, the invoice for your exam
WHERE TO TAKE YOUR EXAM
payment will be automatically emailed to you.
KY HVAC 2026.03.03 © Prov, Inc. 2026 Page 2
