Test Bank for Communication in Nursing 10th Edition by Julia Balzer Riley 9780323871457 Chapter 1-30 Complete Guide.

Complete Test Bank s3 s3




s3 Communication in Nursing 10th Edition
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by Julia Balzer Riley
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Expert Verified Q&As| A+
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, Table of Contents s3 s3




s3 Chapter 1: Responsible, Assertive, Caring Communication in
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s3 Nursing Chapter 2: The Client-Nurse Relationship: A Helping
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s3 Relationship Chapter 3: Solving Problems Together
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Chapter 4: Understanding Each Other: Communication and Culture
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s3 Chapter 5: Demonstrating Warmth
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Chapter 6: Showing Respect
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s3 Chapter 7: Being Genuine
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s3 Chapter 8: Being Empathetic
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s3 Chapter 9: Using Self-
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Disclosure Chapter 10: Being
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s3 specific Chapter 11: Asking
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s3 Questions Chapter 12:
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Expressing Opinions Chapter
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s3 13: Using Humor
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Chapter 14: Embracing the Spiritual Journey of Health Caring, Meaning
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s3 Making Chapter 15: Requesting Support
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Chapter 16: Overcoming Evaluation
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Anxiety Chapter 17: Working with
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s3 Feedback Chapter 18: Using Relaxation
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Chapter 19: Incorporating Imagery in Professional Practice and Self-Care
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s3 Chapter 20 Incorporating Positive Self-Talk
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Chapter 21: Learning to Work Together in Groups
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Chapter 22: The Changing World of Electronic Communication
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s3 Chapter 23: Learning Confrontation skills
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Chapter 24: Refusing Unreasonable Requests
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,Chapter 25: Communicating Assertively and Responsibly with Distressed Clients and Colleagues
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, Chapter 26: Communicating Assertively and Responsibly with Aggressive Clients and Colleagues
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Chapter 27: Communicating Assertively and Responsibly with Unpopular Clients
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Chapter 28: Managing Team Conflict Assertively and Responsibly
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s3 Chapter 29: Communicating at the End-of-Life
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Chapter 30: Continuing the Commitment
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Chapter 1: Responsible, Assertive, Caring Communication in Nursing
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s3 Multiple Choice s3




1. Which statement describes the affective aspect of learning effective communication strategies?
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a. ―The nurse should use clear, direct statements using objective words.‖
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b. ―The nurse uses body language that is congruent with the verbal message.‖
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c. ―The nurse believes that positive communication strategies build confidence.‖
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d. ―The nurse practices assertive and responsible communication strategies.‖
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ANSWER: C s3




Learning involves three domains: the cognitive aspects (understanding and meaning), affective
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aspects (feelings, values, and attitudes), and psychomotor aspects (physical capability).Learning
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basic communication skills involves the cognitive domain; building confidence through a belief in
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the value and impact of positive communication is the affective domain; and putting skills into
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action is the psychomotor domain. DIF: Comprehension REF: p. 13 TOP: Integrated Process:
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Communication and Documentation MSC: Psychosocial Integrity
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2. The nurse manager asks the staff nurse to work an extra shift. Which response by the staff
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nurse is assertive and based on rational beliefs?
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a. ―I don’t want you upset, so I will work extra.‖
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b. ―Why do I always have to cover extra shifts?‖
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c. ―I am not able to work an extra shift.‖
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d. ―If you can’t find anyone else, I will do it.‖
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ANSWER: C s3




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