What can hr do best support organizational strategy? - ANSWER acquire, develop, and
retain the best employees
A manager abruptly fired anyone who is not dressed in business casual attire pere company
policy. What has the manager done? - ANSWER not broken the law
Which law governs the issues of overtime and federal minimum wage? - ANSWER the
Fair Labor Standards Acts of 1938
A boss is making unwelcome sexual advances and inappropriate requests for favors to sev-
eral employees. Which type of harassment is this? - ANSWER quid pro quo harassment
Which type of discrimination could be occurring if consistent qualifications across all appli-
cants actually discourage minorities from applying? - ANSWER adverse impact
Which term best describes training that can help learners identify the most effective ways of
working with people from particular culture or country? - ANSWER culture-specific cross-
cultural training
A manager believes that all Asians are high performers. Which kind of bias is this? - AN-
SWER stereotype
A supervisor has just received a report from HR identifying and describing the important as-
pects of a newly created job as well as the characteristics a worker needs to succeed in that
job. What is another name for this? - ANSWER job analysis
1
, Susan is new to the company, so Travis is filling her in on how things really work. He tells her
about who is in charge, whom she needs to go with questions, and how to go about getting
things done without stepping on anyone's toes. What is Travis explaining? - ANSWER the
company's organizational structure
How could HR help increase their company's performance? - ANSWER by improving the
company's ability to cope with growth and change
If the goal is to enhance organizational culture, which characteristics should be the focus
when evaluating applicants? - ANSWER integrity, values, and ethics
Employee performance goals should be characterized as ______. - ANSWER challenging
and specific
Accurately rating only those aspects of a person's work performance that are observed is as-
sociated with _________. - ANSWER task acquaintance
Which disciplinary action could be repeated for the same offense and is the foundational
step of progressive discipline? - ANSWER Counseling
Which error involves a manager failing to measure an employee's performance against es-
tablished standards? - ANSWER contrast effect
Managing aspects of the organization's structure to accomplish goals is called _______. - AN-
SWER
Inclusion and employee engagement are at least two organizational factors positively im-
pacted by which practice? - ANSWER allowing employees to use their unique skills and
abilities
2
retain the best employees
A manager abruptly fired anyone who is not dressed in business casual attire pere company
policy. What has the manager done? - ANSWER not broken the law
Which law governs the issues of overtime and federal minimum wage? - ANSWER the
Fair Labor Standards Acts of 1938
A boss is making unwelcome sexual advances and inappropriate requests for favors to sev-
eral employees. Which type of harassment is this? - ANSWER quid pro quo harassment
Which type of discrimination could be occurring if consistent qualifications across all appli-
cants actually discourage minorities from applying? - ANSWER adverse impact
Which term best describes training that can help learners identify the most effective ways of
working with people from particular culture or country? - ANSWER culture-specific cross-
cultural training
A manager believes that all Asians are high performers. Which kind of bias is this? - AN-
SWER stereotype
A supervisor has just received a report from HR identifying and describing the important as-
pects of a newly created job as well as the characteristics a worker needs to succeed in that
job. What is another name for this? - ANSWER job analysis
1
, Susan is new to the company, so Travis is filling her in on how things really work. He tells her
about who is in charge, whom she needs to go with questions, and how to go about getting
things done without stepping on anyone's toes. What is Travis explaining? - ANSWER the
company's organizational structure
How could HR help increase their company's performance? - ANSWER by improving the
company's ability to cope with growth and change
If the goal is to enhance organizational culture, which characteristics should be the focus
when evaluating applicants? - ANSWER integrity, values, and ethics
Employee performance goals should be characterized as ______. - ANSWER challenging
and specific
Accurately rating only those aspects of a person's work performance that are observed is as-
sociated with _________. - ANSWER task acquaintance
Which disciplinary action could be repeated for the same offense and is the foundational
step of progressive discipline? - ANSWER Counseling
Which error involves a manager failing to measure an employee's performance against es-
tablished standards? - ANSWER contrast effect
Managing aspects of the organization's structure to accomplish goals is called _______. - AN-
SWER
Inclusion and employee engagement are at least two organizational factors positively im-
pacted by which practice? - ANSWER allowing employees to use their unique skills and
abilities
2
