BUSMHR 3200 EXAM 1 OSU INKS STUDY GUIDE
Individual
Team
Organization - Answers - Three Basic Levels within the organization
Derailers - Answers - -insensitivity to others
-poor working relations
-inability to build or lead a team
-authoritarianism
-inability to change and adapt
Human Relations Movement - Answers - proposed that better human relations could
increase worker productivity
McGregor's Theory X - Answers - assumes people dislike work, lack ambition, act
irresponsibly, and prefer to be led
Mcgregor's Theory y - Answers - The assumption that employees are creative, enjoy
work, seek responsibility, and can exercise self-direction
Strategic Management Overview - Answers - Critical to success, addresses competitive
challenges faced by org, plan for integrating goals, tactics and acionals, has two major
forms below
Strategy Formulation - Answers - Designing/developing a strategy
Strategy Implementation - Answers - Making strategy happen
Four Primary Functions of Culture - Answers - Give members an organizational identity
Facilitate collective commitment
Promote social system stability
Promote understanding of the organization
Espoused Values - Answers - The values that the organization states that it believes in
(e.g., in mission statements, presentations, etc.)—the "desired".
Enacted Values - Answers - The values that organization members perceive to be
valued by the organization—the "reality".
Ways to Assess Culture - Answers - Innovation and Risk taking,
attention to detail,
outcome orientation,
people orientation,
team orientation,
, aggressiveness,
stability
Ways to change and influence culture - Answers - Formal statement,
design of physical work space, slogans, language etc,
Criteria for rewards recognition advancement,
stories and behavioral events,
activitiy metrics
Socialization tactics - Answers - Collective vs Individual
Formal vs Informal
Sequential vs Random
Fixed vs Variable
Serial vs Disjunctive
Investiture vs Divestiture
Ethnocentrism - Answers - Belief in the superiority of one's nation or ethnic group.
Hofstede's model and dimensions - Answers - Cultures (and people) can be
characterized using five basic dimensions related to cultural beliefs
-Power distance
-Individualism-collectivism
-Masculinity-Femininity
-Uncertainty avoidance
Short-term vs long-term orientation
GLOBE model of cultural differences - Answers - power distance, uncertainty
avoidance, institutional collectivism, in-group collectivism, gender egalitarianism,
assertiveness, future orientation, performance orientation, humane orientation
high-context culture - Answers - situational and nonverbal cues are used to convey
meaning
low-context culture - Answers - meaning based primarily on verbal and written
communication
Expatriates - Answers - employees assigned to work in another country
Global leadership attributes - Answers - -fluent in another language
-Travel
-Recognize it takes time
-Demonstrate critical skills for global assignment
Social Information Processing Model - Answers - Information->Interpretation->memory-
>Judgement and Decisions
Individual
Team
Organization - Answers - Three Basic Levels within the organization
Derailers - Answers - -insensitivity to others
-poor working relations
-inability to build or lead a team
-authoritarianism
-inability to change and adapt
Human Relations Movement - Answers - proposed that better human relations could
increase worker productivity
McGregor's Theory X - Answers - assumes people dislike work, lack ambition, act
irresponsibly, and prefer to be led
Mcgregor's Theory y - Answers - The assumption that employees are creative, enjoy
work, seek responsibility, and can exercise self-direction
Strategic Management Overview - Answers - Critical to success, addresses competitive
challenges faced by org, plan for integrating goals, tactics and acionals, has two major
forms below
Strategy Formulation - Answers - Designing/developing a strategy
Strategy Implementation - Answers - Making strategy happen
Four Primary Functions of Culture - Answers - Give members an organizational identity
Facilitate collective commitment
Promote social system stability
Promote understanding of the organization
Espoused Values - Answers - The values that the organization states that it believes in
(e.g., in mission statements, presentations, etc.)—the "desired".
Enacted Values - Answers - The values that organization members perceive to be
valued by the organization—the "reality".
Ways to Assess Culture - Answers - Innovation and Risk taking,
attention to detail,
outcome orientation,
people orientation,
team orientation,
, aggressiveness,
stability
Ways to change and influence culture - Answers - Formal statement,
design of physical work space, slogans, language etc,
Criteria for rewards recognition advancement,
stories and behavioral events,
activitiy metrics
Socialization tactics - Answers - Collective vs Individual
Formal vs Informal
Sequential vs Random
Fixed vs Variable
Serial vs Disjunctive
Investiture vs Divestiture
Ethnocentrism - Answers - Belief in the superiority of one's nation or ethnic group.
Hofstede's model and dimensions - Answers - Cultures (and people) can be
characterized using five basic dimensions related to cultural beliefs
-Power distance
-Individualism-collectivism
-Masculinity-Femininity
-Uncertainty avoidance
Short-term vs long-term orientation
GLOBE model of cultural differences - Answers - power distance, uncertainty
avoidance, institutional collectivism, in-group collectivism, gender egalitarianism,
assertiveness, future orientation, performance orientation, humane orientation
high-context culture - Answers - situational and nonverbal cues are used to convey
meaning
low-context culture - Answers - meaning based primarily on verbal and written
communication
Expatriates - Answers - employees assigned to work in another country
Global leadership attributes - Answers - -fluent in another language
-Travel
-Recognize it takes time
-Demonstrate critical skills for global assignment
Social Information Processing Model - Answers - Information->Interpretation->memory-
>Judgement and Decisions
