HCD 310 Exam 1 Study Guide Questions With Complete
Solutions
5 Stages of Coping with Medical Error Correct Answers 1.
acceptance
2. stepping in, rehearse sharing info, deliver it simply, stop
talking/listen, access how patient receives info, respong
empathetically
3. integration
4. New Narrative Stage
5. Wisdom
Ask me 3 Correct Answers What is my main problem?
What do I need to do?
Why is it important for me to do this?
biomedical approach Correct Answers purely physical- can be
explained, identifies, and treated through medical means
biopsychosocial approach Correct Answers Takes into account
people's physical conditions
(biology), their thoughts and beliefs (psychology), and their
social
expectations
•Accounts for people's thoughts and emotions (including stress)
blocking Correct Answers process by which people steer the
convo from certain subjects. Healthcare professionals sometimes
use this to block patient complaints and avoid emotional
disclosures
, burnout Correct Answers emotional exhaustion,
depersonalization, and a reduced sense of personal
accomplishment
capitation Correct Answers a set fee paid to cover a person's
health needs, regardless of the care actually required
Cartesian Dualism (Descartes) Correct Answers body and soul
are separate entities. soul is most closely related with mind
catastrophic cap Correct Answers upper limit on the amount of
out of pocket money he will be required to pay each year
collaborative communication model Correct Answers
participants proactive desire to treat each other as peers who
openly discuss health options and make mutually satisfying
decisions
contingent personal identity Correct Answers people admit that
they may not be able to do everything they could previously do
and they begin to confront the consequences of a changed
identity
copay Correct Answers portion of a healthcare bill the patient
is required to pay when services are rendered
deductible Correct Answers Amount you must pay before you
begin receiving any benefits from your insurance company
directives Correct Answers instructions or commands
Solutions
5 Stages of Coping with Medical Error Correct Answers 1.
acceptance
2. stepping in, rehearse sharing info, deliver it simply, stop
talking/listen, access how patient receives info, respong
empathetically
3. integration
4. New Narrative Stage
5. Wisdom
Ask me 3 Correct Answers What is my main problem?
What do I need to do?
Why is it important for me to do this?
biomedical approach Correct Answers purely physical- can be
explained, identifies, and treated through medical means
biopsychosocial approach Correct Answers Takes into account
people's physical conditions
(biology), their thoughts and beliefs (psychology), and their
social
expectations
•Accounts for people's thoughts and emotions (including stress)
blocking Correct Answers process by which people steer the
convo from certain subjects. Healthcare professionals sometimes
use this to block patient complaints and avoid emotional
disclosures
, burnout Correct Answers emotional exhaustion,
depersonalization, and a reduced sense of personal
accomplishment
capitation Correct Answers a set fee paid to cover a person's
health needs, regardless of the care actually required
Cartesian Dualism (Descartes) Correct Answers body and soul
are separate entities. soul is most closely related with mind
catastrophic cap Correct Answers upper limit on the amount of
out of pocket money he will be required to pay each year
collaborative communication model Correct Answers
participants proactive desire to treat each other as peers who
openly discuss health options and make mutually satisfying
decisions
contingent personal identity Correct Answers people admit that
they may not be able to do everything they could previously do
and they begin to confront the consequences of a changed
identity
copay Correct Answers portion of a healthcare bill the patient
is required to pay when services are rendered
deductible Correct Answers Amount you must pay before you
begin receiving any benefits from your insurance company
directives Correct Answers instructions or commands
