WGU C208 CHANGE MANAGEMENT AND
INNOVATION FINAL STUDY PAPER 2026
COMPLETE QUESTIONS AND ANSWERS
◉ Organizational culture. Answer: The basic tacit assumptions about
how the world is and ought to be that a group of people share and
that determines their perceptions, thoughts, feelings, and their overt
behavior.
◉ Organizational Cultural Assessment Model. Answer: A model that
categorizes an organization as having one of four types of culture:
Clan, Adhocracy, Market, or Hierarchy.
◉ Change management. Answer: The process of managing change in
an organization.
◉ Revolutionary change. Answer: A type of change that challenges
the established order in fundamental ways.
◉ Diffusion of Innovation Theory. Answer: A model developed by
Everett Rogers that seeks to analyze why and how innovations gain
popularity.
, ◉ Descriptive change models. Answer: A category of change models
used for trying to understand what is going on in an organization.
◉ Schema. Answer: An organized pattern of thought or behavior.
◉ Crisis change. Answer: A type of change triggered by a crisis.
◉ Kotter's Process for Change. Answer: A change model that begins
with establishing urgency and that emphasizes communication and
coalition-building.
◉ Anticipatory change. Answer: A type of change that can be
recognized in advance.
◉ Trigger event. Answer: An occurrence that itself results in the risk
event happening.
◉ Lewin's Model of Change. Answer: A descriptive change model
based on three steps: "unfreezing," "changing" and "refreezing."
◉ Evolutionary change. Answer: A type of change that occurs
incrementally.
INNOVATION FINAL STUDY PAPER 2026
COMPLETE QUESTIONS AND ANSWERS
◉ Organizational culture. Answer: The basic tacit assumptions about
how the world is and ought to be that a group of people share and
that determines their perceptions, thoughts, feelings, and their overt
behavior.
◉ Organizational Cultural Assessment Model. Answer: A model that
categorizes an organization as having one of four types of culture:
Clan, Adhocracy, Market, or Hierarchy.
◉ Change management. Answer: The process of managing change in
an organization.
◉ Revolutionary change. Answer: A type of change that challenges
the established order in fundamental ways.
◉ Diffusion of Innovation Theory. Answer: A model developed by
Everett Rogers that seeks to analyze why and how innovations gain
popularity.
, ◉ Descriptive change models. Answer: A category of change models
used for trying to understand what is going on in an organization.
◉ Schema. Answer: An organized pattern of thought or behavior.
◉ Crisis change. Answer: A type of change triggered by a crisis.
◉ Kotter's Process for Change. Answer: A change model that begins
with establishing urgency and that emphasizes communication and
coalition-building.
◉ Anticipatory change. Answer: A type of change that can be
recognized in advance.
◉ Trigger event. Answer: An occurrence that itself results in the risk
event happening.
◉ Lewin's Model of Change. Answer: A descriptive change model
based on three steps: "unfreezing," "changing" and "refreezing."
◉ Evolutionary change. Answer: A type of change that occurs
incrementally.
