KFC LAS Question and answers
already passed 2025/2026
Balanced Scorecard (BSC) - correct answer ✔A measurement framework that helps managers translate
strategic goals into operational objectives
The restaurant plan - correct answer ✔helps monitor performance across people promise,
development, growth and customer promise
fryer - correct answer ✔wash hands, shake basket before putting in fryer
how to give feedback - correct answer ✔compliment them then suggest how they can improve and
explain why its important to do it this way
how to coach - correct answer ✔ask open ended questions, let them teach back, guided practice
if they ask a question - correct answer ✔stop what you are doing and activly listen and smile
effective leadership - correct answer ✔above the line
ineffective leadership - correct answer ✔below the line
character - correct answer ✔consistent? compromise? stand true to your values?
elements of character - correct answer ✔bravery, maturity, integrity, courage, willingness to learn,
consistancy
already passed 2025/2026
Balanced Scorecard (BSC) - correct answer ✔A measurement framework that helps managers translate
strategic goals into operational objectives
The restaurant plan - correct answer ✔helps monitor performance across people promise,
development, growth and customer promise
fryer - correct answer ✔wash hands, shake basket before putting in fryer
how to give feedback - correct answer ✔compliment them then suggest how they can improve and
explain why its important to do it this way
how to coach - correct answer ✔ask open ended questions, let them teach back, guided practice
if they ask a question - correct answer ✔stop what you are doing and activly listen and smile
effective leadership - correct answer ✔above the line
ineffective leadership - correct answer ✔below the line
character - correct answer ✔consistent? compromise? stand true to your values?
elements of character - correct answer ✔bravery, maturity, integrity, courage, willingness to learn,
consistancy
