What-is-one-of-the-recommendations-for-helping-fire-officers-develop-technical-
competencies-within-their-companies---ans-✔✔Use-problem-solving-scenarios
What-agency-enforces-the-federal-laws-establishing-the-civil-right-of-America---ans-
✔✔Equal-employment-opportunity-commission
Fire-fighter-have-four-major-changes-in-their-relationship-to-the-formal-fire-department-
organization-in-their-careers.-Who's-is-one-of-those-changes---ans-✔✔First-promotion-to-
Cheif-officer
A-complex-system-of-inherent-attributes-that-determine-a-persons-moral-and-ethical-
actions-and-reactions.---ans-✔✔Integrity
What-term-does-the-international-association-of-fire-chiefs-use-for-a-Fire-officer---ans-
✔✔Supervising-fire-officer
What-branch-of-management-includes-the-setting-of-compensation-and-benefits---ans-
✔✔Human-Resources
According-to-James-Page,-there-are-three-distinct-roles-a-company-officer-performs-as-
part-of-his-duties.-Which-of-the-following-is-not-one-of-those-roles---ans-✔✔Friend
What-can-a-fire-officer-do-to-improve-his-effectiveness-in-handling-a-unpopular-order---ans-
✔✔Determine-the-history-behind-the-order
When-officers-are-preparing-to-present-a-class-on-a-topic,-what/whom-should-they-consult-
first---ans-✔✔Their-personal-training-library
Although-there-are-four-common-forms-of-staffing-fire-department-organizations,-most-
discussions-divide-fire-fighters-into-what-two-categories---ans-✔✔Career-and-volunteer
What-kind-of-behavior-can-be-described-as-consistent-with-the-departments-core-values,-
mission-statement,-and-value-statements---ans-✔✔Ethical-behavior
What-type-of-fire-department-uses-full-time-career-personnel-along-with-volunteer-or-paid-
on-call-personnel-to-staff-the-department---ans-✔✔Combination
,In-1871,-two-major-American-fires-occured-which-would-change-the-way-the-country-
viewed-and-responded-to-fires.-What-was-one-of-those-fires?---ans-✔✔The-great-Chicago-
fire
Within-the-NFPA-requirements-for-Fire-Officer-1,-are-there-any-requirements-for-
certification-as-an-instructor?---ans-✔✔Yes,-NFPA-Fire-Instructor-1
The-equal-opportunity-act-of-1972-includes-almost-all-public-and-private-employers-with-a-
minimum-number-of-employees.-What-is-the-number?---ans-✔✔15
There-are-several-things-a-department-might-do-as-part-of-compliance-with-a-consent-
decree.-What-is-one-such-thing?---ans-✔✔Engage-in-community-outreach.
Looking-beyond-the-physical-attributes-and-matching-the-individuals-strength-with-the-
organizations-need-in-order-for-the-organizations,-the-individual,-and-the-officer-to-be-
successful-is-a-must-for-the-fire-officer-to-maintain-what?---ans-✔✔Cultural-diversity
What-roles-did-the-participants-in-the-administrative-fire-officer-survey-favor-between-
themselves,-their-fire-officer,-and-the-running-of-fire-stations---ans-✔✔Chiefs-will-be-
available-for-consultations,-but-the-fire-officers-will-run-their-stations.
According-to-the-Annex-of-NFPA-1021,-public-safety-personnel-must-make-choices-
based-on-the---ans-✔✔Maximum-benefit-to-the-citizens-and-the-community
What-type-of-organizational-document-is-developed-to-proved-definite-guidelines-for-
present-and-future-actions---ans-✔✔Policy
What-is-one-method-of-fostering-the-concept-of-appropriate-workplace-behavior---ans-
✔✔Fire-fighters-develop-their-own-set-of-rules
It-is-said-fire-fighter-must-walk-the-talk.-What-does-that-mean?---ans-✔✔They-should-
demonstrate-the-behavior-they-say-are-important
What-level-of-fire-Officer-is-generally-associated-as-being-the-senior-non-chief-officer-in-a-
department---ans-✔✔Fire-Officer-II
What-device-introduced-in-the-1850's-enabled-citizens-to-send-a-coded-telegraph-signal-
to-the-fire-department-dispatch-center---ans-✔✔Public-call-boxes
The-specific-assignment-of-a-task-to-an-individual-makes-they-person-responsible-for-
completing-the-task-and-prevents-duplication-of-job-assignments---ans-✔✔Division-of-
labor
, When-steamed-powered-fire-engines-were-introduced-in-the-1800's-what-was-the-
reaction-of-many-volunteer-fire-fighters---ans-✔✔They-were-threatened-by-them-and-
resisted-their-use
Fire-fighters-who-want-to-initiate-a-harassment-complaint-have-three-methods-for-doing-
so.-At-what-level-must-they-first-make-contact---ans-✔✔It-is-their-choice
Who-must-take-corrective-actions-if-an-investigation-confirms-a-harassment-complaint-
has-merit?---ans-✔✔The-fire-chief
A-theory-Y-manger-believes-that-people-need-to-be-_________________,-not-
___________________---ans-✔✔Encouraged,-not-controlled
Fire-officers-should-consult-their-supervisors-if-they-are-going-to-make-a-decision-that---
ans-✔✔Goes-beyond-their-scope-of-authority
What-is-the-term-for-the-set-of-guidelines-that-a-department-establishes-for-fire-fighters---
ans-✔✔Discipline
Human-resource-management-is-built-from-two-generalized-schools-of-management-
thought.-What-is-one-of-those-school---ans-✔✔Scientific
What-is-one-of-the-higher-profile-roles-a-fire-officer-can-perform---ans-✔✔Functioning-as-
incident-commander
Most-experts-believe-that-span-of-control-should-extend-to-no-more-than-a-specific-
number-of-people.-What-is-that-number?---ans-✔✔5
What-is-the-primary-purpose-of-having-an-accurate-beginning-of-shift-report---ans-
✔✔Ensure-adequate-staffing
What-is-one-of-three-recommended-activities-for-fire-officers-to-work-effectively-with-their-
supervisors---ans-✔✔Keep-your-supervisor-informed
Which-of-the-four-functions-of-management-is-used-when-a-fire-officer-considers-the-
impact-on-the-budget-before-making-purchases---ans-✔✔Controlling
When-an-officer-tells-subordinate-that-he-does-not-agree-with-unpopular-orders,-but-the-
orders-have-to-be-enforced-anyway,-what-is-the-result---ans-✔✔The-officers-authority-and-
supervisory-is-undermined
The-formal-fire-department-organization-considered-a-fire-chief-officer-to-be-the-
representative-of-whom---ans-✔✔The-fire-chief
Fire-officer-should-act-as-if-someone-is-always_____________-when-they-are-out-of-the-
station---ans-✔✔Documenting-their-actions