SEPTIC LICENSE COMPREHENSIVE STUDY
GUIDE 2026 FULLY SOLVED QUESTION SET
◉Delinquent payment notices should be ________.
a. tactful and tasteful
b. mailed in an envelope
c. businesslike
d. all listed. Answer: d. all listed
◉EPA requires community water systems to provide customers with
a ________ report on the
system's water quality.. Answer: yearly
◉If water quality reports are attractive and easy to ________, they can
build goodwill and trust with
the customer.. Answer: understand
◉Good treatment of employees includes fair wages, benefits, and
________ working
conditions.. Answer: safe working conditions
,◉Follow up with a phone call or ________ to make sure everything is
satisfactory.
a. postcard
b. email
c. letter
d. a and b. Answer: d. postcard or email
◉Listen to special requests and seek solutions to oblige the
customer within ________.. Answer: utility policy
◉Treat customers as though another water utility across the street
is competing for your ________.. Answer: customers
◉The molecular formula for water is _____.. Answer: H2O
◉Water occurs in three forms: solid ice, liquid water, and water
vapor.
(true/false). Answer: true
◉The _____ is the natural exchange of water between the earth and
the atmosphere.. Answer: hydrologic cycle
,◉Average water use depends on temperature, rainfall, cost, supply,
and economic level. (true/false). Answer: true
◉Groundwater is located above the earth's surface and tapped by
wells. (true/false). Answer: false (groundwater is below the surface)
◉_____ water comes from rivers, lakes, and reservoirs.. Answer:
Surface
◉Future water supplies will become more plentiful according to the
TCEQ. (true/false). Answer: false
◉Surface water or groundwater prior to treatment is called _____
water.. Answer: raw water
◉_____ water means the water is free of disease-causing organisms,
has a chlorine residual, and is safe for human consumption.. Answer:
Potable
◉_____ must be notified about changes to public water systems
involving water source, water quality, and health hazards.. Answer:
The state
, ◉Before starting construction, the utility must submit engineering
plans to the AWWA. (true/false). Answer: false (plans must be
submitted to TCEQ)
◉Operators must keep records of water usage, system pressure,
sample results, chlorine use, repairs, and maintenance. (true/false).
Answer: true
◉Surface water systems must mail reports to the TCEQ in Austin by
the 5th of the following month. (true/false). Answer: by the 10th
◉Water is always found pure in nature. (true/false). Answer: false
◉Physical characteristics of water are temperature, turbidity, color,
taste, odor, and pH. (true/false). Answer: false (pH is a chemical
characteristic)
◉_____ is the amount of suspended matter such as clay, silt, organic
matter, and microorganisms in the water.. Answer: Turbidity
◉Color in water can result from _____ or _____.. Answer: mineral or
organic matter
GUIDE 2026 FULLY SOLVED QUESTION SET
◉Delinquent payment notices should be ________.
a. tactful and tasteful
b. mailed in an envelope
c. businesslike
d. all listed. Answer: d. all listed
◉EPA requires community water systems to provide customers with
a ________ report on the
system's water quality.. Answer: yearly
◉If water quality reports are attractive and easy to ________, they can
build goodwill and trust with
the customer.. Answer: understand
◉Good treatment of employees includes fair wages, benefits, and
________ working
conditions.. Answer: safe working conditions
,◉Follow up with a phone call or ________ to make sure everything is
satisfactory.
a. postcard
b. email
c. letter
d. a and b. Answer: d. postcard or email
◉Listen to special requests and seek solutions to oblige the
customer within ________.. Answer: utility policy
◉Treat customers as though another water utility across the street
is competing for your ________.. Answer: customers
◉The molecular formula for water is _____.. Answer: H2O
◉Water occurs in three forms: solid ice, liquid water, and water
vapor.
(true/false). Answer: true
◉The _____ is the natural exchange of water between the earth and
the atmosphere.. Answer: hydrologic cycle
,◉Average water use depends on temperature, rainfall, cost, supply,
and economic level. (true/false). Answer: true
◉Groundwater is located above the earth's surface and tapped by
wells. (true/false). Answer: false (groundwater is below the surface)
◉_____ water comes from rivers, lakes, and reservoirs.. Answer:
Surface
◉Future water supplies will become more plentiful according to the
TCEQ. (true/false). Answer: false
◉Surface water or groundwater prior to treatment is called _____
water.. Answer: raw water
◉_____ water means the water is free of disease-causing organisms,
has a chlorine residual, and is safe for human consumption.. Answer:
Potable
◉_____ must be notified about changes to public water systems
involving water source, water quality, and health hazards.. Answer:
The state
, ◉Before starting construction, the utility must submit engineering
plans to the AWWA. (true/false). Answer: false (plans must be
submitted to TCEQ)
◉Operators must keep records of water usage, system pressure,
sample results, chlorine use, repairs, and maintenance. (true/false).
Answer: true
◉Surface water systems must mail reports to the TCEQ in Austin by
the 5th of the following month. (true/false). Answer: by the 10th
◉Water is always found pure in nature. (true/false). Answer: false
◉Physical characteristics of water are temperature, turbidity, color,
taste, odor, and pH. (true/false). Answer: false (pH is a chemical
characteristic)
◉_____ is the amount of suspended matter such as clay, silt, organic
matter, and microorganisms in the water.. Answer: Turbidity
◉Color in water can result from _____ or _____.. Answer: mineral or
organic matter
