NCCT PHLEBOTOMY FINAL PAPER
2026 FULL QUESTIONS AND
ACCURATE SOLUTIONS STUDY
GUIDE
◉ what does -otomy mean? Answer: surgical incision
◉ what is exsanguination? Answer: when blood is removed to a
dangerous or deadly amount
◉ what is venipuncture? Answer: collection of blood from a needle
inserted into a vein
◉ what is capillary puncture? Answer: blood collection via lancet skin
puncture
◉ what does CE stand for? what does it entail? Answer: Continuing
Education, in order to maintain licensure and certification,
professionals must complete Continuing Education Units in order to
ensure that their knowledge is refreshed and up-to-date
◉ what does POCT stand for? what is it? Answer: Point Of Care Testing,
testing materials being brought to the patient (tests being performed at
bedside, at people's homes, at a roving station, etc)
,◉ name three reasons a phlebotomist would remove blood Answer:
obtain blood for testing and diagnostic purposes, remove blood for
therapeutic purposes, remove blood for transfusions at a blood bank
◉ what is HIPAA? Answer: Health Insurance Portability and
Accountability Act, establishes standards for exchange of Protected
Health Information (PHI), states patients must be informed of rights,
and requires written authorization for disclosure of PHI
◉ what does PHI stand for? Answer: Protected Health Information
◉ what is kinesics? Answer: study of nonverbal communication
◉ what is proxemics? Answer: individual's concept and use of space
◉ what is a kinesic slip? Answer: when verbal and nonverbal messages
do not match
◉ what should you do if someone is being very rude on the phone?
Answer: DON'T hang up! try to assist, be patient and understanding
◉ how should handwritten communication be performed? Answer:
legible and in ink
,◉ what does ambulatory mean? Answer: outpatient, people come to
get their blood drawn and leave to go home
◉ what does nonambulatory mean? Answer: inpatient, people who are
in the hospital and don't have to go to the lab to get their blood drawn
◉ what is primary care? Answer: patient's main source for routine care
(PCP, family medicine doctor)
◉ what is secondary care? Answer: specialist or facility with specific
expertise (physical therapist)
◉ what is tertiary care? Answer: highly specialized care to perform
advanced procedures (neurosurgeon)
◉ what happens in the chemistry department? Answer: detection and
measurement of chemical substances in body fluids
◉ what happens in the hematology department? Answer: identify and
monitor diseases in blood and blood-forming tissues
◉ what happens in the coagulation department? Answer: identify and
monitor defects in blood clotting mechanism
, ◉ what happens in the serology/immunology department? Answer:
identify antibodies and antigens
◉ what happens in the urinalysis department? Answer: urine
specimens are tested
◉ what happens in the microbiology department? Answer: analyze
blood and other body tissues for microbes
◉ what happens in the immunohematology department? Answer:
blood bank, prepare blood for transfusion
◉ what are satellite laboratories? Answer: smaller labs close to the
populations they serve, faster turnaround times, for tests needed
immediately
◉ what are reference laboratories? Answer: larger independent labs
which receive specimens from many facilities in the area, provide
routine and specialized analysis of specimens, cost less but have longer
turnaround times
◉ what are HCWs? Answer: healthcare workers
2026 FULL QUESTIONS AND
ACCURATE SOLUTIONS STUDY
GUIDE
◉ what does -otomy mean? Answer: surgical incision
◉ what is exsanguination? Answer: when blood is removed to a
dangerous or deadly amount
◉ what is venipuncture? Answer: collection of blood from a needle
inserted into a vein
◉ what is capillary puncture? Answer: blood collection via lancet skin
puncture
◉ what does CE stand for? what does it entail? Answer: Continuing
Education, in order to maintain licensure and certification,
professionals must complete Continuing Education Units in order to
ensure that their knowledge is refreshed and up-to-date
◉ what does POCT stand for? what is it? Answer: Point Of Care Testing,
testing materials being brought to the patient (tests being performed at
bedside, at people's homes, at a roving station, etc)
,◉ name three reasons a phlebotomist would remove blood Answer:
obtain blood for testing and diagnostic purposes, remove blood for
therapeutic purposes, remove blood for transfusions at a blood bank
◉ what is HIPAA? Answer: Health Insurance Portability and
Accountability Act, establishes standards for exchange of Protected
Health Information (PHI), states patients must be informed of rights,
and requires written authorization for disclosure of PHI
◉ what does PHI stand for? Answer: Protected Health Information
◉ what is kinesics? Answer: study of nonverbal communication
◉ what is proxemics? Answer: individual's concept and use of space
◉ what is a kinesic slip? Answer: when verbal and nonverbal messages
do not match
◉ what should you do if someone is being very rude on the phone?
Answer: DON'T hang up! try to assist, be patient and understanding
◉ how should handwritten communication be performed? Answer:
legible and in ink
,◉ what does ambulatory mean? Answer: outpatient, people come to
get their blood drawn and leave to go home
◉ what does nonambulatory mean? Answer: inpatient, people who are
in the hospital and don't have to go to the lab to get their blood drawn
◉ what is primary care? Answer: patient's main source for routine care
(PCP, family medicine doctor)
◉ what is secondary care? Answer: specialist or facility with specific
expertise (physical therapist)
◉ what is tertiary care? Answer: highly specialized care to perform
advanced procedures (neurosurgeon)
◉ what happens in the chemistry department? Answer: detection and
measurement of chemical substances in body fluids
◉ what happens in the hematology department? Answer: identify and
monitor diseases in blood and blood-forming tissues
◉ what happens in the coagulation department? Answer: identify and
monitor defects in blood clotting mechanism
, ◉ what happens in the serology/immunology department? Answer:
identify antibodies and antigens
◉ what happens in the urinalysis department? Answer: urine
specimens are tested
◉ what happens in the microbiology department? Answer: analyze
blood and other body tissues for microbes
◉ what happens in the immunohematology department? Answer:
blood bank, prepare blood for transfusion
◉ what are satellite laboratories? Answer: smaller labs close to the
populations they serve, faster turnaround times, for tests needed
immediately
◉ what are reference laboratories? Answer: larger independent labs
which receive specimens from many facilities in the area, provide
routine and specialized analysis of specimens, cost less but have longer
turnaround times
◉ what are HCWs? Answer: healthcare workers
