NHS Pathways System
What are the different parts of the system called? (3 marks)—ANSWER--Module 0
Module 1
Module 2
What do these different parts do? (3 marks)—ANSWER--Module 0 rules out immediately
life threatening situations. Will be used predominantly by Health Advisors.
Module 1 contains a large database of "Pathways" from which the user chooses the
most suitable one to enable detailed assessment of symptoms. Will be used
predominantly by Health Advisors. Also includes the Body Map.
Module 2 enables more detailed clinical assessment by a Clinican.
Why must questions be answered in order? (1 mark)—ANSWER--The most serious
symptoms and potential causes are ruled out first.
Must every question be verbally asked of a caller? Provide a reason for your answer (1
mark)—ANSWER--No, every question must be answered but not every question must
asked, since caller's often volunteer useful information without being directly asked
, What is an inferred question? (1 mark)—ANSWER--It is a question that usually does not
need to be asked because the answer is likely to be obvious from the information the
caller has already provided.
How are inferred questions indicated within the system? (1 mark)—ANSWER--They are
in upper case (captials)
How does the system handle "not sure" questions? (1 mark)—ANSWER--Depending on
balance of risk and the type of question being asked, "not sure" sometimes act as a
"yes" and sometimes acts as a "no"
What is a disposition (outcome) comprised of? (2 marks)—ANSWER--The type of
care/skill set needed and a timeframe
Why are Pathways gender and age specific? (1 mark)—ANSWER--This is to
accommodate the different range of conditions and anatomical/physiological
differences between different age groups and genders
What does clicking restart triage do? (3 marks)—ANSWER--It wipes all questions and
answers
Takes you right back to the very beginning of the NHS Pathways system
It can also be used to change party from 1st to 3rd or vice versa
If someone had taken an overdose in an attempt to commit suicide would you select
"injury" or "illness or other health problem"? (1 mark)—ANSWER--Illness or other health
problem
© 2026 Copyright. All Rights Reserved. This document is
protected by copyright law, Copyrighted By Brittie Donald
What are the different parts of the system called? (3 marks)—ANSWER--Module 0
Module 1
Module 2
What do these different parts do? (3 marks)—ANSWER--Module 0 rules out immediately
life threatening situations. Will be used predominantly by Health Advisors.
Module 1 contains a large database of "Pathways" from which the user chooses the
most suitable one to enable detailed assessment of symptoms. Will be used
predominantly by Health Advisors. Also includes the Body Map.
Module 2 enables more detailed clinical assessment by a Clinican.
Why must questions be answered in order? (1 mark)—ANSWER--The most serious
symptoms and potential causes are ruled out first.
Must every question be verbally asked of a caller? Provide a reason for your answer (1
mark)—ANSWER--No, every question must be answered but not every question must
asked, since caller's often volunteer useful information without being directly asked
, What is an inferred question? (1 mark)—ANSWER--It is a question that usually does not
need to be asked because the answer is likely to be obvious from the information the
caller has already provided.
How are inferred questions indicated within the system? (1 mark)—ANSWER--They are
in upper case (captials)
How does the system handle "not sure" questions? (1 mark)—ANSWER--Depending on
balance of risk and the type of question being asked, "not sure" sometimes act as a
"yes" and sometimes acts as a "no"
What is a disposition (outcome) comprised of? (2 marks)—ANSWER--The type of
care/skill set needed and a timeframe
Why are Pathways gender and age specific? (1 mark)—ANSWER--This is to
accommodate the different range of conditions and anatomical/physiological
differences between different age groups and genders
What does clicking restart triage do? (3 marks)—ANSWER--It wipes all questions and
answers
Takes you right back to the very beginning of the NHS Pathways system
It can also be used to change party from 1st to 3rd or vice versa
If someone had taken an overdose in an attempt to commit suicide would you select
"injury" or "illness or other health problem"? (1 mark)—ANSWER--Illness or other health
problem
© 2026 Copyright. All Rights Reserved. This document is
protected by copyright law, Copyrighted By Brittie Donald
