ISTM 209 EXAM 1 QUESTIONS AND ANSWER
With E-Commerce and the Internet, which of the following depicts a trend in
advertising? - Answers - E-commerce and Internet advertising have grown, while
traditional advertising and commerce have remained flat
What are the dimensions of information systems? - Answers - Organizations, people,
and information technology
What are the steps of the problem-solving process? - Answers - problem identification,
solution design, solution evaluation and choice, implementation
______ is when a company transfers tasks of the firm to other firms that operate in low-
wage countries, possibly reducing job opportunities within the U.S - Answers -
Offshoring
Which of the following statements about the use of offshore outsourcing is FALSE? -
Answers - Innovative new products, services and systems are commonly outsourced
offshore
What primary goal does Kroger Company's QueVision system help accomplish? -
Answers - Manage the number of open check-out lanes to adjust to customer value
Businesses in America spent approximately ___ on hardware, software, and
telecommunications equipment in 2017. - Answers - $2.8 trillion
With new laws requiring the storage of emails and other important documents,
information systems storage now exceeds approximately 4.7 ____ - Answers -
zettabytes
When talking about changes related to information technology, the text identifies three
interrelated changes that are responsible for the bulk of innovations. These include the
mobile digital platform, the growth of cloud computing, and ___ - Answers - the growing
use of big data
Which of the following is a business driver which focuses on ways to achieve better
efficiencies to increase profits? - Answers - Operational excellence
If a business competitor introduces an effective product or service (i.e when Citibank
first introduced the ATM), your need to follow is considered an example of which
business driver? - Answers - Survival
Information system help achieve many important business objectives. When a manager
does not receive forecasts, sales projection, or appropriate dashboards, the business
objective of __ is not achieved. - Answers - improving decision making
, An automobile rental company interested in learning and adapting to the needs of its
clients is focusing on which business driver: - Answers - Customer intimacy
In its simplest form, __ represent streams of raw facts with limited usefulness until
organized. - Answers - data
Which term refers to converting raw data into a more meaningful form? - Answers -
Processing
Which fields deals with behavioral issues as well as technical issues surrounding the
development, use, and impact of information systems used by managers and
employees in a firm? - Answers - Management information systems
Which of the following is NOT an element of critical thinking? - Answers - Providing
iterative feedback
Which type of business problem falls under the organizational dimension? - Answers -
Complexity of task
Which of the following is NOT a step in the problem-solving process? - Answers -
Solution analysis
Which of the following is NOT considered a typical people problem? - Answers -
Political Conflict
In the problem- solving model, the phase where you identify as many possible solutions
as possible would represent the __ phase/ - Answers - Solution Design
The final phase of the problem solving model is the ___________ phase. - Answers -
implementation
Which of the following is FALSE about the information systems occupations through
2024? - Answers - Offshore outsourcing will decrease demand in the U.S for managerial
IS positions
__ is the largest single group in the U.S business labor force, and this group
dramatically benefits from information to help with decision-making process. - Answers -
Management
In the past five years, which field has undergone the most change because of
technology? - Answers - Marketing
Checking for quality and paying creditors would fall within which two functional areas? -
Answers - Manufacturing and production, and finance and accounting
With E-Commerce and the Internet, which of the following depicts a trend in
advertising? - Answers - E-commerce and Internet advertising have grown, while
traditional advertising and commerce have remained flat
What are the dimensions of information systems? - Answers - Organizations, people,
and information technology
What are the steps of the problem-solving process? - Answers - problem identification,
solution design, solution evaluation and choice, implementation
______ is when a company transfers tasks of the firm to other firms that operate in low-
wage countries, possibly reducing job opportunities within the U.S - Answers -
Offshoring
Which of the following statements about the use of offshore outsourcing is FALSE? -
Answers - Innovative new products, services and systems are commonly outsourced
offshore
What primary goal does Kroger Company's QueVision system help accomplish? -
Answers - Manage the number of open check-out lanes to adjust to customer value
Businesses in America spent approximately ___ on hardware, software, and
telecommunications equipment in 2017. - Answers - $2.8 trillion
With new laws requiring the storage of emails and other important documents,
information systems storage now exceeds approximately 4.7 ____ - Answers -
zettabytes
When talking about changes related to information technology, the text identifies three
interrelated changes that are responsible for the bulk of innovations. These include the
mobile digital platform, the growth of cloud computing, and ___ - Answers - the growing
use of big data
Which of the following is a business driver which focuses on ways to achieve better
efficiencies to increase profits? - Answers - Operational excellence
If a business competitor introduces an effective product or service (i.e when Citibank
first introduced the ATM), your need to follow is considered an example of which
business driver? - Answers - Survival
Information system help achieve many important business objectives. When a manager
does not receive forecasts, sales projection, or appropriate dashboards, the business
objective of __ is not achieved. - Answers - improving decision making
, An automobile rental company interested in learning and adapting to the needs of its
clients is focusing on which business driver: - Answers - Customer intimacy
In its simplest form, __ represent streams of raw facts with limited usefulness until
organized. - Answers - data
Which term refers to converting raw data into a more meaningful form? - Answers -
Processing
Which fields deals with behavioral issues as well as technical issues surrounding the
development, use, and impact of information systems used by managers and
employees in a firm? - Answers - Management information systems
Which of the following is NOT an element of critical thinking? - Answers - Providing
iterative feedback
Which type of business problem falls under the organizational dimension? - Answers -
Complexity of task
Which of the following is NOT a step in the problem-solving process? - Answers -
Solution analysis
Which of the following is NOT considered a typical people problem? - Answers -
Political Conflict
In the problem- solving model, the phase where you identify as many possible solutions
as possible would represent the __ phase/ - Answers - Solution Design
The final phase of the problem solving model is the ___________ phase. - Answers -
implementation
Which of the following is FALSE about the information systems occupations through
2024? - Answers - Offshore outsourcing will decrease demand in the U.S for managerial
IS positions
__ is the largest single group in the U.S business labor force, and this group
dramatically benefits from information to help with decision-making process. - Answers -
Management
In the past five years, which field has undergone the most change because of
technology? - Answers - Marketing
Checking for quality and paying creditors would fall within which two functional areas? -
Answers - Manufacturing and production, and finance and accounting
