MGMT 383 Final Exam Questions With
Answers 100% Solved
Counting the number of items a clerk scans per hour would be an example of
a/an __________________ measure of performance - ANSWER Objective
Performance measures are said to be ___________ if they leave out some
important job duties - ANSWER deficient
In the typical division of appraisal responsibilities, the HR unit is responsible for
- ANSWER designing and maintaining the formal system
In most companies and for most employees, the typical time period for formal
performance appraisals is - ANSWER annual
The 360 degree rating method appears to be less threatening to employees
when it is used for ___________ purposes - ANSWER development
Which of the following is characteristic of graphing rating scales? - ANSWER
Descriptive words used may have different meanings to different raters
Neil, the director of HR for a paper mill, has found that the supervisors in the
company give very generous and lenient appraisals to their subordinates, and it
is difficult to determine from these appraisals which employees deserve pay
raises more than others. Neil has decided to implement a _____________
approach to performance appraisal to address this problem - ANSWER Forced
distribution
All of the following are recommendations for making a performance appraisal
system more effective and more defensible legally EXCEPT - ANSWER A)train
managers and review their ratings to ensure favoritism is not involved
B)the use of specific, objective criteria and standards
C)use multisource methods of performance appraisal
D)involve employees in planning and designing the program
Answer is C
___________ specifies the performance goals that an individual and his or her
manager agree to try to attain within an appropriate length of time - ANSWER
Management by Objectives (MBO)
,Alvin, a sales representative for a company making industrial solvents, lost a
major customer last month. Until then, Alvin's year has been about average in
the dollar amount of sales. Early in the year, Alvin brought in two new customers
of about the size of the customer he lost last month. Alvin's supervisor gives
Alvin an unsatisfactory rating in his annual performance appraisal. It is likely
that Alvin's supervisor has committed the ____ error.
a.
contrast
b.
strictness
c.
recency
d.
primacy - ANSWER c) Recency
A ______ is committed when an appraiser rates all employees as average
a.
contrast error
b.
generalization error
c.
leniency error
d.
central tendency error - ANSWER d) central tendency error
An appraisal interview technique that encourages employees to identify their
own performance deficiencies is termed a/an _________ approach
a.
confessional
b.
introspective
c.
self-auditing
d.
analytic - ANSWER c) self-auditing
All of the following are compensation objectives of the organization EXCEPT
a.
internal,external and individual equity for employees
b.
performance enhancement for the organization
c.
the lowest total cost of compensation among direct competitors
d.
, legal compliance with relevant laws and regulations - ANSWER c) the lowest
total cost of compensation among direct competitors
A compensation philosophy in which each employee who has gained another
year of seniority should have an increase in pay is called the ____________
philosophy
a.
commitment
b.
paternalistic
c.
entitlement
d.
the equity-based - ANSWER c) entitlement
____________ are payments directly calculated on the amount of time worked
a.
stipends
b.
salaries
c.
bonuses
d.
wages - ANSWER d) wages
Amber is the manager of a popular clothing store. She regularly works over 40
hour a week. But when new styles are coming in requiring new displays, she
may put in as many as 60 hours a week. Amber's paycheck is the same
regardless of the number of hours she has worked. Amber is paid on a/an
a.
total compensation arrangement.
b.
incentive compensation program.
c.
wage system.
d.
salary basis. - ANSWER d) salary basis
In an organization with a performance-oriented philosophy - ANSWER a)
employees only get raises if their productivity has been satisfactory or better
Justin is an hourly employee of Furnace Brick, a company that manufactures a
special high-heat-resistant brick for industrial kilns. Justin is unhappy with the
new compensation system introduced by the company's new plant manager and
HR director. This system has eliminated the practice of annual raises, the
Answers 100% Solved
Counting the number of items a clerk scans per hour would be an example of
a/an __________________ measure of performance - ANSWER Objective
Performance measures are said to be ___________ if they leave out some
important job duties - ANSWER deficient
In the typical division of appraisal responsibilities, the HR unit is responsible for
- ANSWER designing and maintaining the formal system
In most companies and for most employees, the typical time period for formal
performance appraisals is - ANSWER annual
The 360 degree rating method appears to be less threatening to employees
when it is used for ___________ purposes - ANSWER development
Which of the following is characteristic of graphing rating scales? - ANSWER
Descriptive words used may have different meanings to different raters
Neil, the director of HR for a paper mill, has found that the supervisors in the
company give very generous and lenient appraisals to their subordinates, and it
is difficult to determine from these appraisals which employees deserve pay
raises more than others. Neil has decided to implement a _____________
approach to performance appraisal to address this problem - ANSWER Forced
distribution
All of the following are recommendations for making a performance appraisal
system more effective and more defensible legally EXCEPT - ANSWER A)train
managers and review their ratings to ensure favoritism is not involved
B)the use of specific, objective criteria and standards
C)use multisource methods of performance appraisal
D)involve employees in planning and designing the program
Answer is C
___________ specifies the performance goals that an individual and his or her
manager agree to try to attain within an appropriate length of time - ANSWER
Management by Objectives (MBO)
,Alvin, a sales representative for a company making industrial solvents, lost a
major customer last month. Until then, Alvin's year has been about average in
the dollar amount of sales. Early in the year, Alvin brought in two new customers
of about the size of the customer he lost last month. Alvin's supervisor gives
Alvin an unsatisfactory rating in his annual performance appraisal. It is likely
that Alvin's supervisor has committed the ____ error.
a.
contrast
b.
strictness
c.
recency
d.
primacy - ANSWER c) Recency
A ______ is committed when an appraiser rates all employees as average
a.
contrast error
b.
generalization error
c.
leniency error
d.
central tendency error - ANSWER d) central tendency error
An appraisal interview technique that encourages employees to identify their
own performance deficiencies is termed a/an _________ approach
a.
confessional
b.
introspective
c.
self-auditing
d.
analytic - ANSWER c) self-auditing
All of the following are compensation objectives of the organization EXCEPT
a.
internal,external and individual equity for employees
b.
performance enhancement for the organization
c.
the lowest total cost of compensation among direct competitors
d.
, legal compliance with relevant laws and regulations - ANSWER c) the lowest
total cost of compensation among direct competitors
A compensation philosophy in which each employee who has gained another
year of seniority should have an increase in pay is called the ____________
philosophy
a.
commitment
b.
paternalistic
c.
entitlement
d.
the equity-based - ANSWER c) entitlement
____________ are payments directly calculated on the amount of time worked
a.
stipends
b.
salaries
c.
bonuses
d.
wages - ANSWER d) wages
Amber is the manager of a popular clothing store. She regularly works over 40
hour a week. But when new styles are coming in requiring new displays, she
may put in as many as 60 hours a week. Amber's paycheck is the same
regardless of the number of hours she has worked. Amber is paid on a/an
a.
total compensation arrangement.
b.
incentive compensation program.
c.
wage system.
d.
salary basis. - ANSWER d) salary basis
In an organization with a performance-oriented philosophy - ANSWER a)
employees only get raises if their productivity has been satisfactory or better
Justin is an hourly employee of Furnace Brick, a company that manufactures a
special high-heat-resistant brick for industrial kilns. Justin is unhappy with the
new compensation system introduced by the company's new plant manager and
HR director. This system has eliminated the practice of annual raises, the
