ASSIGNMENT 1 COM4807
ORGANISATIONAL COMMUNICATION
THEORY TEST BANK 2026 UPDATED
QUESTIONS AND ANSWERS GRADED A+
⩥ Org. Comm. is central. Answer: to organizational activity:
communication shapes, limits, and defines perceptions of individuals
and organizations
⩥ Org. Comm is a persuasive activity:. Answer: members are almost
continuously involved in communication activities.
⩥ Communication is multidimensional:. Answer: speaking, listening,
and writing
⩥ myths about organizational communication. Answer: -It is easy to
train someone to be an effective communicator.
-It is the role of human resources or corporate communication people.
-People already know how to communicate.
-Sharing sophisticated vocabulary is equal to effective communication.
,⩥ Four Defining Factors of Organizational Communication. Answer: -
Communication skills (knowing how to read, write, speak, listen and use
basic communication technology)
-Networks (networks connect related units within an organization)
-Culture (culture refers to the unique nature of an organization)
-Power (communication is power and power shapes communication).
⩥ org communication is. Answer: both transmission and a constitutive
process (shapes and define relationships)
⩥ Communication is. Answer: a non-linear process.
-Communication can be verbal or nonverbal
-Sending a message is not synonymous with communicating
-Communication is irreversible (unchangeable).
-Communication is different from understanding
-Communication can be intentional or unintentional
⩥ Demystifying (what are) Theories. Answer: explain why events
happen in a certain way..., help us make predictions about the future,
Theories should be seen as symbolic.
⩥ Classical Theories of Management. Answer: Look at organizations as
machines = to structure them in the most efficient manner...,
, employees are "parts" of the machine... motivate by money, emphasize
downward comm.
⩥ Human Relations Theory. Answer: work could be enjoyable, workers
are motivated by needs other than money, too much emphasis on the
employee, managers misunderstood and misused the theory to
manipulate employees.
⩥ Theory X (NO). Answer: the assumption that employees dislike work,
are lazy, dislike responsibility, and must be coerced to perform
ssumptions (De-appreciative perspective) 1. Workers do not seek
responsibility, 2. Workers must be directed and threatened, 3. People
hate work
⩥ Theory Y (YES). Answer: (Appreciative perspective) 1. Workers seek
responsibility, 2. Workers are self-motivated, 3. Workers are creative.
⩥ Systems Theory. Answer: a theory stating that an organization is a
managed system that changes inputs into outputs
Organizations are a composite of interdependent units that must work
cooperatively
- They are open systems
- Open and closed systems
ORGANISATIONAL COMMUNICATION
THEORY TEST BANK 2026 UPDATED
QUESTIONS AND ANSWERS GRADED A+
⩥ Org. Comm. is central. Answer: to organizational activity:
communication shapes, limits, and defines perceptions of individuals
and organizations
⩥ Org. Comm is a persuasive activity:. Answer: members are almost
continuously involved in communication activities.
⩥ Communication is multidimensional:. Answer: speaking, listening,
and writing
⩥ myths about organizational communication. Answer: -It is easy to
train someone to be an effective communicator.
-It is the role of human resources or corporate communication people.
-People already know how to communicate.
-Sharing sophisticated vocabulary is equal to effective communication.
,⩥ Four Defining Factors of Organizational Communication. Answer: -
Communication skills (knowing how to read, write, speak, listen and use
basic communication technology)
-Networks (networks connect related units within an organization)
-Culture (culture refers to the unique nature of an organization)
-Power (communication is power and power shapes communication).
⩥ org communication is. Answer: both transmission and a constitutive
process (shapes and define relationships)
⩥ Communication is. Answer: a non-linear process.
-Communication can be verbal or nonverbal
-Sending a message is not synonymous with communicating
-Communication is irreversible (unchangeable).
-Communication is different from understanding
-Communication can be intentional or unintentional
⩥ Demystifying (what are) Theories. Answer: explain why events
happen in a certain way..., help us make predictions about the future,
Theories should be seen as symbolic.
⩥ Classical Theories of Management. Answer: Look at organizations as
machines = to structure them in the most efficient manner...,
, employees are "parts" of the machine... motivate by money, emphasize
downward comm.
⩥ Human Relations Theory. Answer: work could be enjoyable, workers
are motivated by needs other than money, too much emphasis on the
employee, managers misunderstood and misused the theory to
manipulate employees.
⩥ Theory X (NO). Answer: the assumption that employees dislike work,
are lazy, dislike responsibility, and must be coerced to perform
ssumptions (De-appreciative perspective) 1. Workers do not seek
responsibility, 2. Workers must be directed and threatened, 3. People
hate work
⩥ Theory Y (YES). Answer: (Appreciative perspective) 1. Workers seek
responsibility, 2. Workers are self-motivated, 3. Workers are creative.
⩥ Systems Theory. Answer: a theory stating that an organization is a
managed system that changes inputs into outputs
Organizations are a composite of interdependent units that must work
cooperatively
- They are open systems
- Open and closed systems
