nursing communication Questions
with Correct Answers
levels of communication - ANSWERSintrapersonal, interpersonal, transpersonal, small
group, public
forms of communication - ANSWERSverbal, nonverbal, symbolic, metacommunication
SOLER - ANSWERSsit, observe, learn, eye contact, relax
open-ended question - ANSWERStell me how you are feeling or give me an example
closed-ended question - ANSWERSare you in pain now? rate your pain from 0-10
back-channeling - ANSWERSgo on, all right; allows the client to give more info
phases of communication - ANSWERSpre-interaction, orientation, working, termination
SBAR - ANSWERSsituation, background, assessment, recommendation
perceptual biases - ANSWERShuman tendencies that interfere with accurately
perceiving and interpreting messages from others
intrapersonal communication - ANSWERSoccurs within the individual. self-talk, self-
verbalization, or inner thought
interpersonal communication - ANSWERSone-on-one interaction between a nurse and
another person
transpersonal communication - ANSWERSinteraction that occurs within one's spiritual
domain
small-group communication - ANSWERSinteraction that occurs when a small number of
individuals meet, usually goal directed and requires an understanding of group
dynamics
public communication - ANSWERSinteraction with an audience
referent - ANSWERSstimulus that motivates one person to communicate with another
sender - ANSWERSperson who encodes and delivers a message
with Correct Answers
levels of communication - ANSWERSintrapersonal, interpersonal, transpersonal, small
group, public
forms of communication - ANSWERSverbal, nonverbal, symbolic, metacommunication
SOLER - ANSWERSsit, observe, learn, eye contact, relax
open-ended question - ANSWERStell me how you are feeling or give me an example
closed-ended question - ANSWERSare you in pain now? rate your pain from 0-10
back-channeling - ANSWERSgo on, all right; allows the client to give more info
phases of communication - ANSWERSpre-interaction, orientation, working, termination
SBAR - ANSWERSsituation, background, assessment, recommendation
perceptual biases - ANSWERShuman tendencies that interfere with accurately
perceiving and interpreting messages from others
intrapersonal communication - ANSWERSoccurs within the individual. self-talk, self-
verbalization, or inner thought
interpersonal communication - ANSWERSone-on-one interaction between a nurse and
another person
transpersonal communication - ANSWERSinteraction that occurs within one's spiritual
domain
small-group communication - ANSWERSinteraction that occurs when a small number of
individuals meet, usually goal directed and requires an understanding of group
dynamics
public communication - ANSWERSinteraction with an audience
referent - ANSWERSstimulus that motivates one person to communicate with another
sender - ANSWERSperson who encodes and delivers a message
