Exam 3 - Nursing Communication
Questions with Correct Answers
The American Academy of Critical Care Nurses says that nurses must be as proficient
in __________ skills as they are in clinical skills. - ANSWERScommunication
Effective communication:
- Enables nurses to ______ their patients
- Building blocks of a _____ relationship
- _____ of communication skills and clinical skills
- Supports ______ improvement - ANSWERSknow
professional
Link
continuous
Many experienced nurses identify the quality of their_____ _____ as the single most
significant element in determining their helper effectiveness. - ANSWERSinterpersonal
relationships
Process of Communication:
- _____ information
- _____ and _____ meanings
- _____ functioning and _____ - _____ - ANSWERSexchanging
generating and transmitting
human
well-being
What are the 3 forms of communication - ANSWERSverbal
nonverbal
electronic
What are some examples of nonverbal communication? (10) - ANSWERS-touch
-eye contact
-facial expressions
-posture
-gait
-gestures
-general physical appearance
-mode of dress and grooming
-sounds
-silence
, This form of nonverbal communication means different things to different people. As
nurses, we must recognize that this means different things to different cultures. It is one
of the most effective nonverbal ways to express feeling of comfort, love, affection,
security, anger, frustration, aggression, excitement, and others. - ANSWERStouch
This nonverbal form of communication demonstrates a willingness to listen and
communicate while the absence often indicates anxiety or defenselessness. -
ANSWERSeye contact
This nonverbal form of communication is the most expressive part of the body. It can
convey messages of anger, joy, suspicion, sadness, and others. As a professional, you
need to learn how to control this. - ANSWERSfacial expression
This nonverbal form of communication is the way the person holds the body. Those with
good health and positive attitudes typically have a good one. - ANSWERSposture
This nonverbal form of communication can give you a lot of information and is how they
walk. - ANSWERSgait
This nonverbal form of communication can mean different things depending on which
one you do. - ANSWERSgestures
This nonverbal form of communication is important in nursing because it helps detect
illness or evaluate the effectiveness of care and therapy. It is what is measured in the
general survey (when you observe the patient in their surroundings) -
ANSWERSgeneral physical appearance
This nonverbal form of communication is often a sign of returning health or illness. The
nurse would question how their health is affecting their ADLs. - ANSWERSmode of
dressing and grooming
This nonverbal form of communication can be audible and non-spoken. -
ANSWERSsounds
This nonverbal form of communication carries important messages. It can indicate
complete understanding, be a period of reflective thinking, or that there is anger with
each other and communication has stopped. - ANSWERSsilence
What are the factors that influence communication? (8) - ANSWERS-developmental
level
-biological sex
-sociocultural differences
-roles and responsibilities
-environment
-values
-physical, mental, and emotional state
Questions with Correct Answers
The American Academy of Critical Care Nurses says that nurses must be as proficient
in __________ skills as they are in clinical skills. - ANSWERScommunication
Effective communication:
- Enables nurses to ______ their patients
- Building blocks of a _____ relationship
- _____ of communication skills and clinical skills
- Supports ______ improvement - ANSWERSknow
professional
Link
continuous
Many experienced nurses identify the quality of their_____ _____ as the single most
significant element in determining their helper effectiveness. - ANSWERSinterpersonal
relationships
Process of Communication:
- _____ information
- _____ and _____ meanings
- _____ functioning and _____ - _____ - ANSWERSexchanging
generating and transmitting
human
well-being
What are the 3 forms of communication - ANSWERSverbal
nonverbal
electronic
What are some examples of nonverbal communication? (10) - ANSWERS-touch
-eye contact
-facial expressions
-posture
-gait
-gestures
-general physical appearance
-mode of dress and grooming
-sounds
-silence
, This form of nonverbal communication means different things to different people. As
nurses, we must recognize that this means different things to different cultures. It is one
of the most effective nonverbal ways to express feeling of comfort, love, affection,
security, anger, frustration, aggression, excitement, and others. - ANSWERStouch
This nonverbal form of communication demonstrates a willingness to listen and
communicate while the absence often indicates anxiety or defenselessness. -
ANSWERSeye contact
This nonverbal form of communication is the most expressive part of the body. It can
convey messages of anger, joy, suspicion, sadness, and others. As a professional, you
need to learn how to control this. - ANSWERSfacial expression
This nonverbal form of communication is the way the person holds the body. Those with
good health and positive attitudes typically have a good one. - ANSWERSposture
This nonverbal form of communication can give you a lot of information and is how they
walk. - ANSWERSgait
This nonverbal form of communication can mean different things depending on which
one you do. - ANSWERSgestures
This nonverbal form of communication is important in nursing because it helps detect
illness or evaluate the effectiveness of care and therapy. It is what is measured in the
general survey (when you observe the patient in their surroundings) -
ANSWERSgeneral physical appearance
This nonverbal form of communication is often a sign of returning health or illness. The
nurse would question how their health is affecting their ADLs. - ANSWERSmode of
dressing and grooming
This nonverbal form of communication can be audible and non-spoken. -
ANSWERSsounds
This nonverbal form of communication carries important messages. It can indicate
complete understanding, be a period of reflective thinking, or that there is anger with
each other and communication has stopped. - ANSWERSsilence
What are the factors that influence communication? (8) - ANSWERS-developmental
level
-biological sex
-sociocultural differences
-roles and responsibilities
-environment
-values
-physical, mental, and emotional state
