USPS WINDOW CLERK EXAM QUESTIONS AND ANSWERS VERIFIED

WINDOW CLERK 421 SSA MOD 5 PART 1
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1. DMM: DOMESTIC MAIL MANUAL
2. DOMESTIC MAIL IS SENT WITHIN THE UNITED STATES. DOMESTIC MAIL IS
ALSO SENT TO THREE TERRITORIES & POSSESSIONS. THEY ARE...: ARMY POST OFFICES
(APOs), FLEET POST OFFICES (FPOs), & THE UNITED NATIONS
3. WHAT DOES THE DMM PROVIDE: SETS FORTH THE POLICIES, REGULATIONS, & PROCEDURES
GOVERNING DOMESTIC MAIL SERVICES
4. SHIPPING SERVICES INCLUDE: PRIORITY MAIL EXPRESS
PRIORITY MAIL
FIRST-CLASS PACKAGE SERVICE
USPS RETAIL GROUND
PARCEL RETURN SERVICE
INTERNATIONAL MAIL
5. WHAT DOES PRIORITY MAIL EXPRESS OFFER?: OFFERS EXPEDITED SERVICE
HAS MONEY BACK GUARANTEE
1-2 DAY DELIVERY, 365 DAYS A YEAR
6. PRIORITY MAIL EXPRESS MAXIMUM WEIGHT: 70LBS
7. PME: PRIORITY MAIL EXPRESS
8. WHAT IS THE COMBINED LENGTH & GIRTH OF PRIORITY MAIL EXPRESS: MAY
NOT EXCEED 108 INCHES
9. WHAT DOES PME INCLUDE: INSURANCE OF $100.
FREE TRACKING.
NO EXTRA CHARGE FOR SATURDAY DELIVERY.
SUNDAY & HOLIDAY GUARANTEED DELIVERY FOR A FEE.
10. WHAT TIME MUST PME BE DELIVERED BY: 12:00 P.M. OR 3 P.M. ON THE NEXT DELIVERY DAY.
MAY BE DELIVERED BY 10:30 A.M. FOR ADDITIONAL FEE.
11. WHAT IS PS FORM 11B USED FOR: USED BY CUSTOMERS SENDING SHIPMENTS THAT WILL BE
DELIVERED TO THE RECIPIENT'S ADDRESS
12. WHAT IS PME LABEL 11-HFPU USED FOR: USED BY CUSTOMERS SENDING PME SHIPMENTS
THAT WILL BE HELD FOR PICKUP AT THE LOCATION IDENTIFIED ON THE LABEL
13. WHAT EXTRA SERVICES CAN A CUSTOMER PURCHASE WITH PME?: RETURN
RECEIPT
ADDITIONAL INSURANCE
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, WINDOW CLERK 421 SSA MOD 5 PART 1
Study online at https://quizlet.com/_blue5b

COD
USPS TRACKING (no charge)
14. WHAT IS PS FORM 11-B USED FOR?: USED BY CUSTOMERS SENDING SHIPMENTS THAT WILL BE
DELIVERED TO THE RECIPIENT'S ADDRESS
15. WEIGHT & SIZE STANDARDS OF PME: WEIGH NO MORE THAN 70LBS OR MEASURE NO MORE
THAN 108 INCHES IN COMBINED LENGTH & GIRTH
16. WHAT IS THE WEIGHT & SIZE STANDARDS: WEIGH NO MORE THAN 70LBS OR MEASURE NO
MORE THAN 108 INCHES IN COMBINED LENGTH & GIRTH
17. BALLOON PRICING: LARGE, LIGHTWEIGHT PIECES. DIMENSIONAL WEIGHT PRICINGS MAY APPLY TO
LARGE & ODD SHAPED
18. WEIGHT & MEASUREMENTS FOR BALLOON PRICING: MAILPIECES THAT WEIGH LESS
THAN 20 LBS & MEASURE OVER 84" IN COMBINED LENGTH & GIRTH
19. DIMENSIONAL WEIGHT PRICING: PRIORITY MAIL PACKAGES SHIPPED TO ZONES 5-9 THAT HAVE
ANY DIMENSION THAT EXCEEDS 1 CUBIC FOOT (1,728 CUBIC INCHES)
20. FIRST-CLASS PACKAGE SERVICE: ESTIMATED DELIVERY TIMES ARE 1-3 DAYS.
21. WEIGHT OF FIRST-CLASS MAIL: 13OZ OR LESS
22. FIRST CLASS MAIL (INCLUDING PM) & FIRST CLASS PACKAGE SERVICE ARE
THE ONLY 2 CLASSES OF MAIL ELIGIBLE TO RECEIVE WHAT EXTRA SERVICES: -
REGISTERED MAIL SERVICES
CERTIFIED MAIL
23. USPS RETAIL GROUND DELIVERY TIME FRAME: ESTIMATED DELIVERY TIMES ARE 2-8 DAYS
24. WEIGHT & SIZE STANDARDS FOR RETAIL GROUND: WEIGH UP TO 70LBS & MEASURE UP
TO 130 INCHES IN COMBINED LENGTH & GIRTH
25. WHAT ARE THE SERVICES OFFERED WITH MAILING SERVICES: FIRST-CLASS MAIL
(LETTERS & FLATS)
PERIODICALS
USPS MARKETING MAIL
MEDIA MAIL
LIBRARY MAIL
EXTRA SERVICES
26. WHAT MUST FIRST-CLASS MAIL CONSIST OF: HANDWRITTEN OR TYPEWRITTEN PERSONAL
CORRESPONDENCE SUCH AS BILLS OR STATEMENT OF ACCOUNTS
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