USPS SSA Window exam
Study online at https://quizlet.com/_4c9mly
1. What is GIST: Greet. Inquire, Suggest, Thank
2. What is the postal service mission?: Provide trusted, affordable universal service
3. Why does the Postal service go by the 24 hr clock?: To keep process on task to ensure
collection and delivery is on time
4. What is the minimum size of a letter: 3 1/2 x 5
5. What do you get with Priority Mail Express?: $100 insurance, 1-2 day delivery Guarantee,
Tracking
6. What do you get with USPS Tracking?: Day and time of delivery
7. What are the color of the money orders?: Green (domestic) Pink (international)
8. Why would someone need to insure a package?: Against lost, stolen, or damaged item
9. How long are money orders good for?: FOREVER
10. What are the 3 P's?: Personal, Professional, Postal
11. How many keys do you get when you rent a PO Box?: 2
12. PO Boxes can be rented for how many months at a time: 3 months (auto pay) 6 months,
12 months
13. What is Balloon Pricing?: Very light and very large
14. What are the characteristics for Dimensional Weight Pricing: Priority, Zone 5-8 and
is more than a Cubic foot
15. What is a IRC (International Reply Coupon)?: a prepaid coupon use to purchase stamp
equivalent of current postage rate to other country
16. What would certified mail be used for?: Important documents such as taxes, court documents.
17. What is restricted delivery?: when you needed a specific person to sign for item
18. When do you need to fill out a 8105A?: for money orders purchases in $3000 or more and
cashing of $10, 000 in a single day
19. When would you fill out a 8105B: when a suspicious transaction has taken place
20. What kind of payment can the Post office take?: Cash, credit/debit cards, money orders,
travelers checks, checks (personal and business)
21. What can you not purchase with a credit card?: Money orders, payment to DOS for passports
employee debt, trust funds, etc
22. What is the Max per Domestic money order?: $1000
23. What it the Max per International money order?: Up to $700
24. What are some trigger words?: you need to.. its not my problem, I cant/wont
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Study online at https://quizlet.com/_4c9mly
1. What is GIST: Greet. Inquire, Suggest, Thank
2. What is the postal service mission?: Provide trusted, affordable universal service
3. Why does the Postal service go by the 24 hr clock?: To keep process on task to ensure
collection and delivery is on time
4. What is the minimum size of a letter: 3 1/2 x 5
5. What do you get with Priority Mail Express?: $100 insurance, 1-2 day delivery Guarantee,
Tracking
6. What do you get with USPS Tracking?: Day and time of delivery
7. What are the color of the money orders?: Green (domestic) Pink (international)
8. Why would someone need to insure a package?: Against lost, stolen, or damaged item
9. How long are money orders good for?: FOREVER
10. What are the 3 P's?: Personal, Professional, Postal
11. How many keys do you get when you rent a PO Box?: 2
12. PO Boxes can be rented for how many months at a time: 3 months (auto pay) 6 months,
12 months
13. What is Balloon Pricing?: Very light and very large
14. What are the characteristics for Dimensional Weight Pricing: Priority, Zone 5-8 and
is more than a Cubic foot
15. What is a IRC (International Reply Coupon)?: a prepaid coupon use to purchase stamp
equivalent of current postage rate to other country
16. What would certified mail be used for?: Important documents such as taxes, court documents.
17. What is restricted delivery?: when you needed a specific person to sign for item
18. When do you need to fill out a 8105A?: for money orders purchases in $3000 or more and
cashing of $10, 000 in a single day
19. When would you fill out a 8105B: when a suspicious transaction has taken place
20. What kind of payment can the Post office take?: Cash, credit/debit cards, money orders,
travelers checks, checks (personal and business)
21. What can you not purchase with a credit card?: Money orders, payment to DOS for passports
employee debt, trust funds, etc
22. What is the Max per Domestic money order?: $1000
23. What it the Max per International money order?: Up to $700
24. What are some trigger words?: you need to.. its not my problem, I cant/wont
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