NECI 911 BOARD EVALUATION 2026
GUARANTEED PASS ANSWERS GRADED A+
● OETS. Answer: Office of emergency telecommunication services
● voice inflection. Answer: the tone of your voice; remaining calm
without showing excitement
● ECO. Answer: Emergency communications officer
● PST. Answer: Public Safety Telecommunicator
● NECI. Answer: National emergency communications institute
● PSDP. Answer: Public safety dispatch point
● ANI. Answer: Automatic Number Identification
● ALI. Answer: Automatic Location Identification
● TTY/TDD. Answer: Teletypewriter/telecommunication device for the
deaf
,● Titles recognized by FCC. Answer: PST-T
PST
Senior PST
Supervising PST
Chief PST
● Ethics. Answer: Set of principles of right conduct, a theory or a system
of moral values adopted by a particular profession
● Ethical standards. Answer: The rules, standards, and/or principles
governing the conduct of civil service
● Code of ethics for PSTs. Answer: Protection of citizens within
community, standards, and/or principles governing the conduct of civil
service
● 10 ethical standards. Answer: Limitations of authority
Standards of law & self-conduct
Proper means to gain proper ends
Cooperation with public officials
Private conduct
Conduct towards public
, Recklessness, misconduct, & incompetence within my profession
Gifts & favors
Attitude towards your profession
Primary responsibility of the 911 professional
● Values. Answer: A belief, mission, goal, or a philosophy that is
meaningful
● LPR. Answer: License plate reader
● Location. Answer: Primary objective
● Expectations of a caller. Answer: Expect to speak with a trained
professional
Treated with courtesy
● Call dumping. Answer: Looking for a reason not to send response for
a call
● Call screening. Answer: Systematically selecting, rejecting,
considering, or grouping persons, objects, or ideas
GUARANTEED PASS ANSWERS GRADED A+
● OETS. Answer: Office of emergency telecommunication services
● voice inflection. Answer: the tone of your voice; remaining calm
without showing excitement
● ECO. Answer: Emergency communications officer
● PST. Answer: Public Safety Telecommunicator
● NECI. Answer: National emergency communications institute
● PSDP. Answer: Public safety dispatch point
● ANI. Answer: Automatic Number Identification
● ALI. Answer: Automatic Location Identification
● TTY/TDD. Answer: Teletypewriter/telecommunication device for the
deaf
,● Titles recognized by FCC. Answer: PST-T
PST
Senior PST
Supervising PST
Chief PST
● Ethics. Answer: Set of principles of right conduct, a theory or a system
of moral values adopted by a particular profession
● Ethical standards. Answer: The rules, standards, and/or principles
governing the conduct of civil service
● Code of ethics for PSTs. Answer: Protection of citizens within
community, standards, and/or principles governing the conduct of civil
service
● 10 ethical standards. Answer: Limitations of authority
Standards of law & self-conduct
Proper means to gain proper ends
Cooperation with public officials
Private conduct
Conduct towards public
, Recklessness, misconduct, & incompetence within my profession
Gifts & favors
Attitude towards your profession
Primary responsibility of the 911 professional
● Values. Answer: A belief, mission, goal, or a philosophy that is
meaningful
● LPR. Answer: License plate reader
● Location. Answer: Primary objective
● Expectations of a caller. Answer: Expect to speak with a trained
professional
Treated with courtesy
● Call dumping. Answer: Looking for a reason not to send response for
a call
● Call screening. Answer: Systematically selecting, rejecting,
considering, or grouping persons, objects, or ideas
