Texas Adjuster Unit 2 || 100% Valid Answers.
A person that markets and sells insurance policies to the public is known as
A) the adjuster
B) the Commissioner
C) the governor
D) the agent correct answers the agent
In order for the adjusters to perform their job functions, they are required to know all of the
following EXCEPT
A) how much money the insured makes
B) policy language
C) case law derived from judicial decisions
D) established company methods and procedures correct answers how much money the insured
makes
What level of fiduciary responsibility do adjusters have to adhere to?
A) Extraordinary
B) Expert
C) Normal
D) Legal correct answers Extraordinary
All of the following would be considered an illegal incentive received by an adjuster EXCEPT
A) an all expense paid trip
B) free car washes for one year
C) reimbursement of expenses by an insurance company
D) tickets to upcoming football game from customer correct answers reimbursement of
expenses by an insurance company
All of the following would be considered a breach of the Statement of Principles EXCEPT
A) advising claimants as to their legal rights
B) advising a claimant against seeking legal advice
C) communicating with a claimant who is represented by an attorney
D) explaining the policy provisions to a claimant correct answers explaining the policy
provisions to a claimant
What is the "special level" duty not often expected of other professionals called that requires an
adjuster to properly and promptly attend to business?
A) Extraordinary fiduciary responsibility
B) Job security
C) Correct claims handling
D) The right thing correct answers Extraordinary fiduciary responsibility
Which of the following must adjusters know in order to perform their job duties?
A) Rules promulgated (i.e., published) by the various authorities like the Department of
Insurance
, B) The insurer's assets
C) How many losses the insured has had in the past 10 years
D) The insured's birthday correct answers Rules promulgated (i.e., published) by the various
authorities like the Department of Insurance
An agent can assist the adjuster with a claim by doing all of the following EXCEPT
A) resolving disputes
B) verifying effective date of coverage
C) locating people
D) approving payment correct answers approving payment
George, an adjuster with Sure Bet Insurance Company, is considering making a payment to a
claimant that would seem to be questionable, but his payment is not against the law. Could
George make this payment?
A) Yes, it is not illegal so payment is okay.
B) Yes, he is protected by law.
C) No, this payment may be considered improper.
D) No, he must first have supervisor approval. correct answers No, this payment may be
considered improper.
All of the following would be prohibited activities by an adjuster EXCEPT
A) explaining the claim settlement process to a claimant
B) communicating with a claimant after an attorney has been hired
C) advising a claimant that hiring an attorney is not allowed under policy provisions
D) providing legal advice to claimants correct answers explaining the claim settlement process
to a claimant
Who must see that the contractual promises that have been made to policyholders are honored
promptly, fairly, and accurately?
A) Agents
B) The adjuster
C) The insurance company
D) The customer correct answers The adjuster
All of the following are unfair claims practices EXCEPT
A) after receiving the appraisal of damaged property, paying loss to the claimant
B) attempting to settle a claim by underpaying what is actually due to the claimant
C) responding to a claimant in 20 days after receiving notice of claim
D) denying the claim before conducting proper investigation correct answers after receiving the
appraisal of damaged property, paying loss to the claimant
Who is responsible for submitting records, including claim records, to the state to verify proper
handling?
A) The agent
B) The insurance company
C) The adjuster
A person that markets and sells insurance policies to the public is known as
A) the adjuster
B) the Commissioner
C) the governor
D) the agent correct answers the agent
In order for the adjusters to perform their job functions, they are required to know all of the
following EXCEPT
A) how much money the insured makes
B) policy language
C) case law derived from judicial decisions
D) established company methods and procedures correct answers how much money the insured
makes
What level of fiduciary responsibility do adjusters have to adhere to?
A) Extraordinary
B) Expert
C) Normal
D) Legal correct answers Extraordinary
All of the following would be considered an illegal incentive received by an adjuster EXCEPT
A) an all expense paid trip
B) free car washes for one year
C) reimbursement of expenses by an insurance company
D) tickets to upcoming football game from customer correct answers reimbursement of
expenses by an insurance company
All of the following would be considered a breach of the Statement of Principles EXCEPT
A) advising claimants as to their legal rights
B) advising a claimant against seeking legal advice
C) communicating with a claimant who is represented by an attorney
D) explaining the policy provisions to a claimant correct answers explaining the policy
provisions to a claimant
What is the "special level" duty not often expected of other professionals called that requires an
adjuster to properly and promptly attend to business?
A) Extraordinary fiduciary responsibility
B) Job security
C) Correct claims handling
D) The right thing correct answers Extraordinary fiduciary responsibility
Which of the following must adjusters know in order to perform their job duties?
A) Rules promulgated (i.e., published) by the various authorities like the Department of
Insurance
, B) The insurer's assets
C) How many losses the insured has had in the past 10 years
D) The insured's birthday correct answers Rules promulgated (i.e., published) by the various
authorities like the Department of Insurance
An agent can assist the adjuster with a claim by doing all of the following EXCEPT
A) resolving disputes
B) verifying effective date of coverage
C) locating people
D) approving payment correct answers approving payment
George, an adjuster with Sure Bet Insurance Company, is considering making a payment to a
claimant that would seem to be questionable, but his payment is not against the law. Could
George make this payment?
A) Yes, it is not illegal so payment is okay.
B) Yes, he is protected by law.
C) No, this payment may be considered improper.
D) No, he must first have supervisor approval. correct answers No, this payment may be
considered improper.
All of the following would be prohibited activities by an adjuster EXCEPT
A) explaining the claim settlement process to a claimant
B) communicating with a claimant after an attorney has been hired
C) advising a claimant that hiring an attorney is not allowed under policy provisions
D) providing legal advice to claimants correct answers explaining the claim settlement process
to a claimant
Who must see that the contractual promises that have been made to policyholders are honored
promptly, fairly, and accurately?
A) Agents
B) The adjuster
C) The insurance company
D) The customer correct answers The adjuster
All of the following are unfair claims practices EXCEPT
A) after receiving the appraisal of damaged property, paying loss to the claimant
B) attempting to settle a claim by underpaying what is actually due to the claimant
C) responding to a claimant in 20 days after receiving notice of claim
D) denying the claim before conducting proper investigation correct answers after receiving the
appraisal of damaged property, paying loss to the claimant
Who is responsible for submitting records, including claim records, to the state to verify proper
handling?
A) The agent
B) The insurance company
C) The adjuster
