Case Management Exam 1 – Complete Study Guide and
Practice Questions
When an individual or group adapts to a new culture by taking on that culture's identity and
abandoning their own culture, it is called... - ANS✔✔ assimilation
When an individual or group adjusts their behavior to fit the rules and expectations of the
dominant culture without giving up their own ways entirely, it is called... - ANS✔✔ acculturation
When doing this you minimize fragmentation and duplication of services - ANS✔✔ integration
When linking a client to referral services you need to be sure the services are: - ANS✔✔
appropriate, accessible, affordable, available, adequate
When someone has a negative belief or attitude about a group of people it is called: - ANS✔✔
prejudice
Counter transference can be defined as - ANS✔✔ Case manager projects onto the client certain
emotions or attitudes
When the client takes part in his/her own success and gains internal power it is called - ANS✔✔
empowerment
When you stand up for a client and speak on their behalf and then teach them how to stand up
for themselves, you are playing the role of an - ANS✔✔ Advocate
Which is NOT a part of the Macro Level on the Ecological Model - ANS✔✔ Family
, Which is NOT a part of the Micro Level on the Ecological Model - ANS✔✔ Family
Professionals need to be aware of the following boundaries - ANS✔✔ All of the above
Rather than moving a client toward self-sufficiency, effective case management focuses on -
ANS✔✔ Healthy-Interdependence
Social support system refers to - ANS✔✔ groups, organizations, volunteering
The case management model that involves the coordination of a variety of experts and
professionals - ANS✔✔ Interdisciplinary
The Ecological Model focuses on - ANS✔✔ person-in-environment
The following is NOT a model of case management - ANS✔✔ Community-based
The initial contact and information gathering is a part of - ANS✔✔ assessment
The level of case management (family support services) that serves high-functioning individuals
who need very little assistance is called. - ANS✔✔ Administrative case management
The macro level of assessing a client would include... - ANS✔✔ social stratification
The meso level of assessing a client would include... - ANS✔✔ family and social groups
The micro level of assessing a client would include... - ANS✔✔ psychological and biological
characteristics
Practice Questions
When an individual or group adapts to a new culture by taking on that culture's identity and
abandoning their own culture, it is called... - ANS✔✔ assimilation
When an individual or group adjusts their behavior to fit the rules and expectations of the
dominant culture without giving up their own ways entirely, it is called... - ANS✔✔ acculturation
When doing this you minimize fragmentation and duplication of services - ANS✔✔ integration
When linking a client to referral services you need to be sure the services are: - ANS✔✔
appropriate, accessible, affordable, available, adequate
When someone has a negative belief or attitude about a group of people it is called: - ANS✔✔
prejudice
Counter transference can be defined as - ANS✔✔ Case manager projects onto the client certain
emotions or attitudes
When the client takes part in his/her own success and gains internal power it is called - ANS✔✔
empowerment
When you stand up for a client and speak on their behalf and then teach them how to stand up
for themselves, you are playing the role of an - ANS✔✔ Advocate
Which is NOT a part of the Macro Level on the Ecological Model - ANS✔✔ Family
, Which is NOT a part of the Micro Level on the Ecological Model - ANS✔✔ Family
Professionals need to be aware of the following boundaries - ANS✔✔ All of the above
Rather than moving a client toward self-sufficiency, effective case management focuses on -
ANS✔✔ Healthy-Interdependence
Social support system refers to - ANS✔✔ groups, organizations, volunteering
The case management model that involves the coordination of a variety of experts and
professionals - ANS✔✔ Interdisciplinary
The Ecological Model focuses on - ANS✔✔ person-in-environment
The following is NOT a model of case management - ANS✔✔ Community-based
The initial contact and information gathering is a part of - ANS✔✔ assessment
The level of case management (family support services) that serves high-functioning individuals
who need very little assistance is called. - ANS✔✔ Administrative case management
The macro level of assessing a client would include... - ANS✔✔ social stratification
The meso level of assessing a client would include... - ANS✔✔ family and social groups
The micro level of assessing a client would include... - ANS✔✔ psychological and biological
characteristics
