C432 Pre- Assessment

C432 PRE- ASSESSMENT

AfyhomefyhealthfyagencyfyprovidesfycarefyprimarilyfytofyMedicarefyconsumers.fyThefyagencyfyisfyconsideringfyexpandingfyth
efyrangefyoffyservicesfyoffered.fy
fy

Whatfyisfyonefyreasonfythisfyagencyfywouldfybefyconsideringfythisfystrategy?fy-fyanswer--Tofydiversifyfyitsfypayerfymix

Afyhospital'sfychieffyexecutivefyofficerfy(CEO)fysuddenlyfybecomesfycriticallyfyillfyatfyafypivotalfystagefyoffythefyhospital'sfybuild
ingfyafynewfywingfyduefytofyopenfyinfyonefymonth.fyThefyboardfydecidedfytofyactivatefythefysuccessionfyplan.fy
fy

Whyfywouldfythefyhospitalfyhavefyinitiatedfythisfystrategy?
Tofyprovidefystabilityfyinfyhospitalfyleadershipfy-fyanswer--Tofyprovidefystabilityfyinfyhospitalfyleadership

Afyhospitalfyboardfyhasfyexpressedfyconcernsfyaboutfythefyhospital'sfyhighfynursefyturnoverfyrates.fyTofyaddressfythefyissuefyl
eadershipfyhasfymadefyafynumberfyoffychanges.fy

ThefyHRfydepartmentfyhasfydevelopedfyafyplanfytofyoffsetfythisfyconcernfybyfyproposingfythefyfollowingfygoals:fy-fyanswer--
Decreasefynursefytofypatientfyratiosfybyfy20%

Afyhospitalfyhasfycreatedfyafyproposedfyprojectfycharterfythatfyincludesfythefyhospital'sfytimelinefyandfymilestones.fy
fy

Whatfyisfyafybenefitfyoffyincludingfythesefyinfythefycharter?fy-fyanswer--Itfyprovidesfyafytoolfytofybenchmarkfyprogress.

Afyhospital'sfystrategicfyplanfyinvolvesfylookingfyatfyopportunitiesfytofyenhancefyitsfyradiologyfyservices.fyThefyhospitalfywant
sfytofypurchasefyafyportable,fycompact,fymovablefyMRIfymachinefythatfydoesfynotfyenclosefypatients.fyAfymarketfyanalysisfyha
sfyconfirmedfythatfyconsumerfydemandfysupportsfythisfystrategicfyplan.fy
fy

WhichfytypefyoffymarketfyandfycompetitivefyadvantagefystrategyfyisfybeingfyusedfyinfythisfySWOTfyanalysis?fy-fyanswer--
Afybroadfycustomerfybase,fydifferentiationfystrategy

Afynursingfyhomefyadministratorfyisfyconcernedfyaboutfythefynumberfyoffyfallsfyoccurringfyatfythefyfacilityfyandfywantsfytofyredu
cefyfallsfybyfy10%fyoverfythefynextfysixfymonths.fy
fy

Whichfytoolfyisfyappropriatefytofyevaluatefythisfyoutcome?fy-fyanswer--Dashboards

Thefychieffyexecutivefyofficerfyoffyafyhealthcarefysystemfywantsfytofyknowfyhowfyeffectivefyitsfybrandingfystrategyfyis.fy
fy

ThefyCEOfyisfygivenfythefyannualfyreport,fyincludingfythefyfollowingfyportion:fy-fyanswer--Goodfywillfyandfyintangiblefyassets

AfyCEOfyisfyinterestedfyinfyrewritingfythefyorganization'sfymissionfystatementfyandfyhasfyrequestedfythefyannualfystatementfyf
orfyreview.fy

Infywhichfyitemfyonfythefyabovefyannualfyreportfyisfythefymissionfystatementfyfound?fy-fyanswer--Itemfy1

Afylargefyhealthcarefyorganizationfyhasfydecidedfytofyexpandfyitsfyservicesfytofyafycityfyapproximatelyfy30fymilesfyaway.fyThefy
organizationfyhasfyanalyzedfydatafyaboutfythefydemographicsfyoffythefyareafyandfynowfymustfywritefyafybusinessfyplan.fy
fy

Whichfybusinessfyplanfycomponentfyshouldfythefydatafyfallfyunder?fy-fyanswer--Marketingfystrategy

Infyanfyeffortfytofyattractfynewfyresidents,fyafynursingfyhomefywantsfytofyaddfyafystate-of-the-
artfycafeteria.fyAfyfacilityfydirectorfyisfywritingfyafybusinessfyplanfytofyobtainfyfunding.fyThefydirectorfyisfyconfidentfythatfythefysta
tisticsfyonfythefymarket,fyproductsfyandfyservicesfywillfysecurefyproperfyfunding.fy
fy

Whichfycomponentfyoffythefybusinessfyplanfywillfyshowcasefythisfyinformation?fy-fyanswer--Industrialfyanalysis
1fy/
fy1

,Afycompanyfyhasfycompletedfystepsfy1fythroughfy5fyoffyafybusinessfyplan:fyexecutivefysummary,fycompanyfydescription,fyma
rketfyanalysis,fyorganizationfyandfymanagement,fyandfyservicefyline.fyThefycompanyfyneedsfytofycompletefystepsfy6fytofy9.fy

Placefyeachfystepfyinfywritingfyafybusinessfyplanfyinfyorderfyfromfysixthfy(6)fytofyninthfy(9).fy

Selectfyyourfyanswersfyfromfythefypull-downfylist.fy-fyanswer--Fundingfyrequestsfy
8

Marketingfyandfysalesfy
6
fy

Financialfyprojection

Descriptionfyoffyservicefy7

Infyafysmall,fyruralfyarea,fytherefyisfyonefycommunityfyhospitalfythatfyoffersfyprimaryfycarefyandfyemergentfyservices.fyAtfyleastfy
1/3fyoffythefypopulationfysuffersfywithfyHIVfyandfyisfyconsideredfytofybefylivingfybelowfythefypovertyfyline.fyTherefyisfyafyhighfymor
talityfyratefyinfythisfypopulation,fyandfyitfyisfyfoundfythatfythefymajorityfyoffythesefypatientsfysufferfyfromfymalnutrition,fydrugfyabu
se,fyskinfyhealthfyissues,fyandfyfamilyfychallenges,fybutfytherefyarefyveryfylimitedfynumberfyoffyprofessionalsfywithfyexperienc
efytofyofferfysupportfyservicesfyforfythisfydemographic.fy
fy

Whichfymarketfysegmentfyisfyunderserved?fy-fyanswer--Patientsfyneedingfypsychologicalfyservices

Afycommunityfyhospitalfywithfylimitedfyresourcesfyservesfyafypopulationfywithfyafyhighfyratefyoffydiabetes.fyThefyhospitalfywant
sfytofyprovidefyadditionalfyservicesfybutfyisfyconstrainedfybyfycosts.fy
fy

Whichfyservicefycouldfythisfyhospitalfyofferfyonfyafymonthlyfybasisfytofybenefitfythisfycommunity?fy-fyanswer--
Trainingfyonfydiabetesfymanagement

Thefymissionfyoffyafylocalfyhealthcarefyorganizationfyisfytofyimprovefyaccessfytofycarefybyfyprovidingfytransportationfyforfylocalf
ypatients.fy
fy

Whatfyisfythefyfirstfystepfyinfydevelopingfyafystrategicfyplan?fy-fyanswer--Assessfycommunityfyneed

Afystudentfyhealthfycenterfyatfyafylocalfycollegefywouldfylikefytofyreducefyhigh-
riskfydrinkingfyandfyrelatedfynegativefyconsequencesfyamongfystudents.fySpecifically,fythefyclinicfywouldfylikefytofyfocusfyonfy
changingfysocialfynorms.fy
fy

Whichfycampus-basedfyinterventionfywillfybefyeffective?fy-fyanswer--
Developfyafymediafycampaignfyaboutfyalcoholfyconsumption

Resultsfyfromfyafygapfyanalysisfyindicatefythatfymultiplefydeficienciesfyexistfyinfyanfyassistedfylivingfycommunity.fyOnefyoffythef
yorganization'sfyprioritiesfyisfytofyprovidefycost-

effectivefyservices;fyhowever,fythefygapfyanalysisfyreportedfythatfy23%fyoffyresidentsfyhadfydifficultyfypayingfyforfyadditionalfy
supportivefyservices.fy
fyWhichfyactionfywouldfyyieldfythefydesiredfyresultsfytofysupportfythisfypriorityfy-fyanswer--

Establishingfymorefyafylafycartefyamenities

Thefyfollowingfytextfywasfycitedfyfromfyafyresidentfycouncilfymeetingfyatfythefyassistedfylivingfycommunity:fy"Thisfyplacefyhasfyt
hefymostfyemployeefyturnoverfythatfyIfyhavefyeverfyseen!
fyIt'sfybeenfylikefythisfyforfyyearsfyandfynofyonefyeverfydoesfyanythingfyaboutfyit."fy
fy

IntofywhichfySWOTfycategoryfyshouldfythisfyfeedbackfybefyclassified?fy-fyanswer--Weakness



1fy/
fy1