NCMA CPCM FINAL STUDY GUIDE 2026
SOLVED QUESTIONS FULLY CORRECT
⫸ Knowledge base Answer: theory
⫸ skills Answer: procedures
⫸ behaviors Answer: professional characteristics or attitudes
⫸ American Association of Medical Assistants (AAMA) Answer: A
professional organization for medical assistants; 1955;
⫸ What is the primary purpose of the AAMA? Answer: raise the
standards of the MA to a professional level
⫸ What do AAMA members receive? Answer: bimonthly management,
CMA today, which is devoted to educational articles written by experts
in allied health and related fields
⫸ Three types of skills Answer: General, Administrative and Clinical
⫸ General skills Answer: communication skills, critical thinking,
analyze info
, ⫸ Communication Answer: skill is necessary to promote important
exchanges of info between the provider and the patient also know as the
liaison
⫸ Legal and ethical concepts Answer: concerned with legal, ethical,
moral, and professional conduct in the execution of medial assisting
duties.
⫸ What do Legal and ethical skills do? Answer: Help prevent
unnecessary litigation and keep the MA practicing within their scope of
practice
⫸ Patient education Answer: topics include disease prevention and
management, medication management, and overall health maintenance
⫸ Who is the advocate for the pt. Answer: The medical assistant
⫸ Operational functions Answer: functions necessary to keep
equipment and facility running effectively
⫸ Administrative skills Answer: helps manage the business affairs of
the practice and includes administrative procedures and practice finance
⫸ Examples of administrative skills Answer: scheduling appointments,
admissions, maintaining medical records, filing and ETC
SOLVED QUESTIONS FULLY CORRECT
⫸ Knowledge base Answer: theory
⫸ skills Answer: procedures
⫸ behaviors Answer: professional characteristics or attitudes
⫸ American Association of Medical Assistants (AAMA) Answer: A
professional organization for medical assistants; 1955;
⫸ What is the primary purpose of the AAMA? Answer: raise the
standards of the MA to a professional level
⫸ What do AAMA members receive? Answer: bimonthly management,
CMA today, which is devoted to educational articles written by experts
in allied health and related fields
⫸ Three types of skills Answer: General, Administrative and Clinical
⫸ General skills Answer: communication skills, critical thinking,
analyze info
, ⫸ Communication Answer: skill is necessary to promote important
exchanges of info between the provider and the patient also know as the
liaison
⫸ Legal and ethical concepts Answer: concerned with legal, ethical,
moral, and professional conduct in the execution of medial assisting
duties.
⫸ What do Legal and ethical skills do? Answer: Help prevent
unnecessary litigation and keep the MA practicing within their scope of
practice
⫸ Patient education Answer: topics include disease prevention and
management, medication management, and overall health maintenance
⫸ Who is the advocate for the pt. Answer: The medical assistant
⫸ Operational functions Answer: functions necessary to keep
equipment and facility running effectively
⫸ Administrative skills Answer: helps manage the business affairs of
the practice and includes administrative procedures and practice finance
⫸ Examples of administrative skills Answer: scheduling appointments,
admissions, maintaining medical records, filing and ETC
