CMIS 526 EXAM 1 NEW PROBLEM
BREAKDOWN GUIDE 2026 WORK HELP RULE
BOOK
⩥ globalization has allowed for 3 main things:. Answer: economic
changes
cultural changes
technological changes
⩥ economic changes brought on by globalization. Answer: increased
international trade
development of global financial systems and currency
the outsourcing of labor
⩥ cultural changes brought on by globalization. Answer: increased
availability of multiculturalism via TV and movies
increased international travel, tourism, and immigration
more availability of ethnic food and restaurants
increased prevalence of worldwide fads and phenomena such as
Facebook, Groupon, and YouTube
⩥ technological changes brought on by globalization. Answer: low-
cost computing platforms and communication technologies (email,
Skype, instant messaging)
,enforcement of global patent and copyright laws to spur further
innovation
the ubiquitous nature of low cost global telecom infrastructure line the
internet
⩥ how globalization has impacted businesses. Answer: allows for
outsourcing or moving of business processes (accounting,
manufacturing, security, call centers) to another company either
onshore or offshore
⩥ benefits of outsourcing. Answer: allows companies to reach new
markets
leverage skills of specialists or experts in other countries (global
workforce)
⩥ challenges of outsourcing. Answer: working with other
governments regarding regulations, politics, etc
timezone differences
infrastructure-related reliability (brown outs)
cultural - working with different cultural norms
⩥ the changing role of the IS function in organizations. Answer: IS is
no longer a "help desk" but is becoming a strategic competitive
advantage - it provides efficiencies and allows for differentiation or
competitive advantage
, example: Amazon states that "one click ordering is propriatary to
them and no one else can use it." This is an IS advantage that allows
for smoother transactions and a competitive advantage
⩥ three levels of business at which IS can be utilized. Answer:
operational level
managerial level
executive level
⩥ how the operational level of the business process is related to IS.
Answer: transactions occur in a firm's daily business where a record
must be kept
structured decisions are procedures to follow for a given situation can
be specified in advance
information systems are typically used to increase efficiency (lower
cost, with relatively little time and effort with optimized process and
better understanding)
⩥ how the managerial level of the business process is related to IS.
Answer: this is the tactical level that involves functional managers
(marketing, finance manufacturing, and HR managers)
allows effectively utilizing and deploying organizational resources to
create effectiveness to accomplish tasks
key performance indicators (KPIs) allow for dashboards to assess
progress of goals
semi-structured decisions can be assisted at this level as well
automating the monitoring and controlling of operational activities
BREAKDOWN GUIDE 2026 WORK HELP RULE
BOOK
⩥ globalization has allowed for 3 main things:. Answer: economic
changes
cultural changes
technological changes
⩥ economic changes brought on by globalization. Answer: increased
international trade
development of global financial systems and currency
the outsourcing of labor
⩥ cultural changes brought on by globalization. Answer: increased
availability of multiculturalism via TV and movies
increased international travel, tourism, and immigration
more availability of ethnic food and restaurants
increased prevalence of worldwide fads and phenomena such as
Facebook, Groupon, and YouTube
⩥ technological changes brought on by globalization. Answer: low-
cost computing platforms and communication technologies (email,
Skype, instant messaging)
,enforcement of global patent and copyright laws to spur further
innovation
the ubiquitous nature of low cost global telecom infrastructure line the
internet
⩥ how globalization has impacted businesses. Answer: allows for
outsourcing or moving of business processes (accounting,
manufacturing, security, call centers) to another company either
onshore or offshore
⩥ benefits of outsourcing. Answer: allows companies to reach new
markets
leverage skills of specialists or experts in other countries (global
workforce)
⩥ challenges of outsourcing. Answer: working with other
governments regarding regulations, politics, etc
timezone differences
infrastructure-related reliability (brown outs)
cultural - working with different cultural norms
⩥ the changing role of the IS function in organizations. Answer: IS is
no longer a "help desk" but is becoming a strategic competitive
advantage - it provides efficiencies and allows for differentiation or
competitive advantage
, example: Amazon states that "one click ordering is propriatary to
them and no one else can use it." This is an IS advantage that allows
for smoother transactions and a competitive advantage
⩥ three levels of business at which IS can be utilized. Answer:
operational level
managerial level
executive level
⩥ how the operational level of the business process is related to IS.
Answer: transactions occur in a firm's daily business where a record
must be kept
structured decisions are procedures to follow for a given situation can
be specified in advance
information systems are typically used to increase efficiency (lower
cost, with relatively little time and effort with optimized process and
better understanding)
⩥ how the managerial level of the business process is related to IS.
Answer: this is the tactical level that involves functional managers
(marketing, finance manufacturing, and HR managers)
allows effectively utilizing and deploying organizational resources to
create effectiveness to accomplish tasks
key performance indicators (KPIs) allow for dashboards to assess
progress of goals
semi-structured decisions can be assisted at this level as well
automating the monitoring and controlling of operational activities
