VIRTUAL ASSISTANT CERTIFICATION EXAM QUESTIONS WITH CORRECT ANSWERS LATEST UPDATE
2026
Which of the following statements regarding the virtual assistance profession is true? - Answers Most
virtual assistants provide administrative support in addition to their specialty.
Virtual assistants help with administrative tasks which, according to recent figures, accounts for what
percentage of a small business owners time? - Answers 40%
Regarding a virtual assistants "typical day" which of the following is true? - Answers There is usually
no such thing as a "typical day"
Which of the following programs can you view tutorials on at Lynda.com? - Answers All of the Above (
dreamweaver, Access, Microsoft)
Which of the following is a great way for a virtual assistant to network, as well as share expertise,
from home? - Answers Virtual assistant websites
When it comes to securing an information interview, which of the following should you do? - Answers
BOTH A&C. (Ask your network if they know anyone who works as a virtual assistant /ask your network
if they know anyone who uses a virtual assistant services)
Which of the following is the best way to locate a coach who has virtual assistant experience? -
Answers BOTH A&C(Interview several coaches personally/ask your virtual assistant network for
recommendations)
When approaching more experienced virtual assistants regarding mentoring or coaching, you should
do all of the following (Explain why you selected the individual as a potential mentor/ make a specific
request/ask whether they charge a fee) EXCEPT: - Answers Use a form letter to approach multiple
coaches at the same time.
Which of the following is the leading professional organization for virtual assistants? - Answers IVAA
When it comes to a virtual assistants daily tasks, which of the following is false? - Answers The actual
tasks typically do not differ very much.
As a virtual assistant, having a niche accomplishes which of the following? - Answers All of the Above
(It gives you a very specific group to target/it builds trust and credibility over time/Growth is more
viral when you have a niche)
During an initial client consultation, which of the following should you avoid doing? - Answers Doing
most of the talking, focusing on you and what you offer
When talking to clients about your rate, which of the following should you do? - Answers Remind
clients that hiring a virtual assistant provides them with significant cost savings
Which section of a virtual assistant procedures manual would include a progress report policy? -
Answers Communication policy
When it comes to scheduling your virtual assistant work day effectively, which of the following should
you do? - Answers Allow at least four 15 minutes slots in your schedule for unplanned items.
What is likely one of the best places to get recommendation on reputable strategic partners for your
virtual assistant business? - Answers Your network of other virtual assistants
Generally speaking, which of the following concerning virtual assistant strategic partner contracts is
true? - Answers You should make sure the contract is between the vendor and your client
Which of the following is NOT an example of a popular social network with which a virtual assistant
should have at least a working knowledge? - Answers Myspace
Most virtual assistants have held administrative assistant or office support jobs for at least --- before
starting their own virtual assistant businesses. - Answers 3 years
While doing research for a client, which of the following is an important question to ask yourself in
evaluating a web source? - Answers All of the Above (Does the information seem biased/Are any
statistics current and can they be verified through another source/ Who is sponsoring the website?)
Employment growth looks particularly strong for those virtual assistants with extensive knowledge of
which specialties? - Answers Computer software applications
Which of the following is true regarding virtual assistant subcontractors? - Answers Subcontractor
virtual assistants only have to promote themselves to the person they are subcontracting to
Who is responsible for the quality and timeliness of the virtual assistant subcontractor's work? -
Answers The virtual assistant who negotiated the assignment
Which of the following is likely the least effective way to find a virtual assistant job? - Answers
Checking the job ads
2026
Which of the following statements regarding the virtual assistance profession is true? - Answers Most
virtual assistants provide administrative support in addition to their specialty.
Virtual assistants help with administrative tasks which, according to recent figures, accounts for what
percentage of a small business owners time? - Answers 40%
Regarding a virtual assistants "typical day" which of the following is true? - Answers There is usually
no such thing as a "typical day"
Which of the following programs can you view tutorials on at Lynda.com? - Answers All of the Above (
dreamweaver, Access, Microsoft)
Which of the following is a great way for a virtual assistant to network, as well as share expertise,
from home? - Answers Virtual assistant websites
When it comes to securing an information interview, which of the following should you do? - Answers
BOTH A&C. (Ask your network if they know anyone who works as a virtual assistant /ask your network
if they know anyone who uses a virtual assistant services)
Which of the following is the best way to locate a coach who has virtual assistant experience? -
Answers BOTH A&C(Interview several coaches personally/ask your virtual assistant network for
recommendations)
When approaching more experienced virtual assistants regarding mentoring or coaching, you should
do all of the following (Explain why you selected the individual as a potential mentor/ make a specific
request/ask whether they charge a fee) EXCEPT: - Answers Use a form letter to approach multiple
coaches at the same time.
Which of the following is the leading professional organization for virtual assistants? - Answers IVAA
When it comes to a virtual assistants daily tasks, which of the following is false? - Answers The actual
tasks typically do not differ very much.
As a virtual assistant, having a niche accomplishes which of the following? - Answers All of the Above
(It gives you a very specific group to target/it builds trust and credibility over time/Growth is more
viral when you have a niche)
During an initial client consultation, which of the following should you avoid doing? - Answers Doing
most of the talking, focusing on you and what you offer
When talking to clients about your rate, which of the following should you do? - Answers Remind
clients that hiring a virtual assistant provides them with significant cost savings
Which section of a virtual assistant procedures manual would include a progress report policy? -
Answers Communication policy
When it comes to scheduling your virtual assistant work day effectively, which of the following should
you do? - Answers Allow at least four 15 minutes slots in your schedule for unplanned items.
What is likely one of the best places to get recommendation on reputable strategic partners for your
virtual assistant business? - Answers Your network of other virtual assistants
Generally speaking, which of the following concerning virtual assistant strategic partner contracts is
true? - Answers You should make sure the contract is between the vendor and your client
Which of the following is NOT an example of a popular social network with which a virtual assistant
should have at least a working knowledge? - Answers Myspace
Most virtual assistants have held administrative assistant or office support jobs for at least --- before
starting their own virtual assistant businesses. - Answers 3 years
While doing research for a client, which of the following is an important question to ask yourself in
evaluating a web source? - Answers All of the Above (Does the information seem biased/Are any
statistics current and can they be verified through another source/ Who is sponsoring the website?)
Employment growth looks particularly strong for those virtual assistants with extensive knowledge of
which specialties? - Answers Computer software applications
Which of the following is true regarding virtual assistant subcontractors? - Answers Subcontractor
virtual assistants only have to promote themselves to the person they are subcontracting to
Who is responsible for the quality and timeliness of the virtual assistant subcontractor's work? -
Answers The virtual assistant who negotiated the assignment
Which of the following is likely the least effective way to find a virtual assistant job? - Answers
Checking the job ads
