Essentials of Organizational Behavior 14th Global Edition Test Bank | Questions & Answers

EssentialsjofjOrganizationaljBehavior,j14e,jGlobaljEditionj(Robbins/Judge)jChapterj
1j WelcomejtojthejWorldjofjOB

1) Whatjarejthejthreejprimaryjdeterminantsjofjbehaviorjinjorganizations?
A) profitjstructure,jorganizationaljcomplexity,jandjjobjsatisfaction
B) individuals,jprofitjstructure,jandjjobjsatisfaction
C) individuals,jgroups,jandjjobjsatisfaction
D) groups,jstructure,jandjprofitjstructure
E) individuals,jgroups,jandjstructurej
Answer:j E
Explanation:j E)jOBjinvestigatesjthejimpactjthatjindividuals,jgroups,jandjstructurejhavejonjbehavior
jwithinjorganizations.
Diff:j2
AACSB:j AnalyticaljThinkingjQues
t.jCategory:j Concept
LO:j 1.1jDefinejorganizationaljbehaviorj(referredjtojasjOBjthroughoutjthejtext).

2) Whichjofjthejfollowingjisjnotjajcorejtopicjofjorganizationaljbehavior?
A) motivation
B) attitudejdevelopment
C) conflict
D) resourcejallocation
E) workjdesignj
Answer:j D
Explanation:j D)jOBjincludesjthejcorejtopicsjofjmotivation,jleaderjbehaviorjandjpower,jinterperson
aljcommunication,jgroupjstructurejandjprocesses,jpersonality,jemotions,jandjvalues,jattitudejdevelo
pmentjandjperception,jchangejprocesses,jconflictjandjnegotiation,jandjworkjdesign.jItjdoesjnotjincl
udejresourcejallocation.
Diff:j2
AACSB:j AnalyticaljThinkingjQues
t.jCategory:j Concept
LO:j 1.1jDefinejorganizationaljbehaviorj(referredjtojasjOBjthroughoutjthejtext).




1
Copyrightj©j2018jPearsonjEducation,jLtd.

,3) Untiljthejlatej1980s,jbusinessjschooljcurriculajemphasizedjthej
jaspectsjofjmanagement.
A) ethical
B) people
C) technical
D) human
E) globaljA
nswer:j C
Explanation:j C)jUntiljthejlatej1980s,jbusinessjschooljcurriculajemphasizedjthejtechnicaljaspectsjofj
management,jfocusingjonjeconomics,jaccounting,jfinance,jandjquantitativejtechniques.
Coursejworkjinjhumanjbehaviorjandjpeoplejskillsjreceivedjrelativelyjlessjattention.jOverjthejpastjthr
eejdecades,jhowever,jbusinessjfacultyjhavejcomejtojrealizejthejrolejthatjunderstandingjhumanjbeha
viorjplaysjinjdeterminingjajmanager'sjeffectiveness,jandjrequiredjcoursesjonjpeoplejskillsjhavejbee
njaddedjtojmanyjcurricula.
Diff:j1
AACSB:j AnalyticaljThinkingjQues
t.jCategory:j Concept
LO:j 1.1jDefinejorganizationaljbehaviorj(referredjtojasjOBjthroughoutjthejtext).

4) Whichjofjthejfollowingjisjnotjajreasonjwhyjbusinessjschoolsjhavejbegunjtojincludejclassesjonjorg
anizationaljbehavior?
A) tojincreasejmanagerjeffectivenessjinjorganizations
B) tojhelpjorganizationsjattractjtopjqualityjemployees
C) tojexpandjorganizations'jconsultingjneeds
D) tojimprovejretentionjofjqualityjworkers
E) tojhelpjincreasejorganizations'jprofitsj
Answer:j C
Explanation:j C)jUnderstandingjhumanjbehaviorjplaysjanjimportantjrolejinjdeterminingjajmanager'
sjeffectiveness.jDevelopingjmanagers'jinterpersonaljskillsjhelpsjorganizationsjattractjandjkeepjhigh
-
performingjemployees.jPositivejsocialjrelationshipsjarejassociatedjwithjlowerjstressjatjworkjandjlo
werjturnover.jFinally,jcompaniesjwithjreputationsjasjgoodjplacesjtojworkjhavejbeenjfoundjtojgenera
tejsuperiorjfinancialjperformance.jExpandingjajcompany'sjconsultingjneedsjisjnotjajpositivejreasonj
tojteachjorganizationaljbehavior
Diff:j3
AACSB:j AnalyticaljThinkingjQues
t.jCategory:j Concept
LO:j 1.1jDefinejorganizationaljbehaviorj(referredjtojasjOBjthroughoutjthejtext).




2
Copyrightj©j2018jPearsonjEducation,jLtd.

,5) Accordingjtojajrecentjlarge-scalejsurvey,j58jpercentjofjmanagersjdidjnotjreceivej .
A) payjincentives
B) training
C) administrativejsupport
D) insurance
E) officejspacej
Answer:j B
Explanation:j B)j58jpercentjofjmanagersjreportedjtheyjhadjnotjreceivedjanyjtrainingjandj25jpercentj
admittedjtheyjwerejnotjreadyjtojleadjothersjwhenjtheyjwerejgivenjthejrole.
Diff:j2
AACSB:j AnalyticaljThinkingjQues
t.jCategory:j Concept
LO:j 1.1jDefinejorganizationaljbehaviorj(referredjtojasjOBjthroughoutjthejtext).

6) Therejisjajconnectionjbetweenjcompaniesjwhichjhavej
jandjthejincorporationjofjorganizationaljbehaviorjprinciples.
A) highjturnoverjrates
B) specializedjtechnicaljprocesses
C) superiorjfinancialjperformance
D) long-lastingjCEOs
E) alljofjthejabovej
Answer:j C
Explanation:j C)jCompaniesjsuchjasjGenentech,jthejBostonjConsultingjGroup,jQualcomm,jMcKin
seyj&jCompany,jProcterj&jGamble,jFacebook,jandjSouthwestjAirlinesjalljhavejincorporatedjthejco
nceptsjofjorganizationaljbehaviorjandjattributejitjtojtheirjabilityjtojgeneratejhighjfinancialjoutcomes.
Diff:j1
AACSB:j AnalyticaljThinkingjQues
t.jCategory:j Concept
LO:j 1.1jDefinejorganizationaljbehaviorj(referredjtojasjOBjthroughoutjthejtext).

7) jisjthejstudyjofjthejimpactjthatjindividuals,jgroups,jandjstructurejhavejonjbehaviorjwit
hinjorganizations.
A) Leadership
B) Organizationaljstrategy
C) Performancejmanagement
D) Employeejrelations
E) Organizationaljbehaviorj
Answer:j E
Explanation:j E)jOrganizationaljbehaviorjisjthejfieldjofjstudyjthatjinvestigatesjthejimpactjthatjindivi
duals,jgroups,jandjstructurejhavejonjbehaviorjwithinjorganizations,jforjthejpurposejofjapplyingjsuc
hjknowledgejtowardjimprovingjanjorganization'sjeffectiveness.
Diff:j1
AACSB:j AnalyticaljThinkingjQues
t.jCategory:j Concept
LO:j 1.1jDefinejorganizationaljbehaviorj(referredjtojasjOBjthroughoutjthejtext).



3
Copyrightj©j2018jPearsonjEducation,jLtd.

, 8) WhichjofjthejfollowingjisjnotjajtopicjorjconcernjrelatedjtojOB?
A) turnover
B) leaderjbehavior
C) productivity
D) management
E) familyjbehaviorj
Answer:j E
Explanation:j E)jOBjisjconcernedjspecificallyjwithjemployment-
relatedjsituationsjsuchjasjjobs,jwork,jabsenteeism,jemploymentjturnover,jproductivity,jhumanjperfo
rmance,jandjmanagement.jOBjincludesjthejcorejtopicsjofjmotivation,jleaderjbehaviorjandjpower,jint
erpersonaljcommunication,jgroupjstructurejandjprocesses,jpersonality,jemotions,jvalues,jattitudejd
evelopment,jperception,jchangejprocesses,jconflictjandjnegotiation,jandjworkjdesign.
Diff:j1
AACSB:j AnalyticaljThinkingjQues
t.jCategory:j Concept
LO:j 1.1jDefinejorganizationaljbehaviorj(referredjtojasjOBjthroughoutjthejtext).

9) Thejnumberjofjdirectjreportsjunderjajmanagerjhasjincreasedjfromj jtoj .
A) 5;j7
B) 4;j10
C) 2;j7
D) 1;j5
E) 3;j4
Answer:j A
Explanation:j A)jThejdemandsjofjmanagersjhavejincreased,jcausingjmangersjtojonjaveragejsupervis
ej7jemployees,janjincreasejfromj5jinjthejpast.
Diff:j2
AACSB:j AnalyticaljThinkingjQues
t.jCategory:j Concept
LO:j 1.1jDefinejorganizationaljbehaviorj(referredjtojasjOBjthroughoutjthejtext).

10) Thejpurposejofjorganizationaljbehaviorjisjtoj .
A) betterjunderstandjmanagement
B) improvejanjorganization'sjeffectiveness
C) balancejdiversity
D) createjboilerplates
E) replacejhumanjresourcesj
Answer:j B
Explanation:j B)jOBjstudiesjthejimpactjindividuals,jgroups,jandjstructurejhavejonjanjorga
nizationjwithjthejultimatejgoaljofjimprovingjeffectiveness.
Diff:j2
AACSB:j AnalyticaljThinkingjQues
t.jCategory:j Concept
LO:j 1.1jDefinejorganizationaljbehaviorj(referredjtojasjOBjthroughoutjthejtext).




4
Copyrightj©j2018jPearsonjEducation,jLtd.